Spectra Community Support Services

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Record #: CWL0262 Last Modified: 05 Jun 2013 Last Full Update: 28 Mar 2013
Record Details
Social MediaFacebook Facebook: www.facebook.com/SpectraSupport
Twitter Twitter: twitter.com/spectrasupport
Website Website: www.spectrasupport.org/
SOCIAL_MEDIA_ICONFacebook Twitter Website
Phone
Office Phone905-459-8439 
Fax905-459-3955
Crisis PhoneDistress Line English 
Mississuaga/Brampton - 905-459-7777  
Caldeon - 905-584-7770 
Distress Line Mandarin/Cantonese - 416-920-0497 
TeleCheck Seniors - 416-646-8450 
Peel Postpartum Family Support Line 905-459-8441; Caledon 289-298-5468
Address/Location Info
Located In CommunityBrampton
AccessibilityFully Accessible
Mailing Addressc/o Executive Director 
Business Office 
7700 Hurontario Street N, Unit 402 
Brampton, ON L6Y 4M3
Description/Eligibility/Service Details
DescriptionProvides caring, confidential, non-judgemental support services in several languages for the diverse population of the region 
 
Programs: 
English Distress Lines: 24/7  
Multilingual Distress Lines: Mon-Fri 10 am-10 pm, offered in Punjabi, Hindi, Urdu, Spanish, Portuguese, Cantonese and Mandarin 
For individuals over 18 years going through a difficult situation or in need of listening support and/or experiencing mental or physical health issues, social isolation, loss of someone, relationship problems, stress, crisis, or abuse or just having difficulties coping in life 
Brampton/Mississauga 905-459-7777; Caledon 905-584-7770 
 
TeleCheck Seniors Program - For individuals over the age of 55, offered in English, French, Punjabi Hindi, Urdu, Spanish and Portuguese 
 
The program involves daily or regular phone calls to elderly people who may live alone or with their families/caregivers * Medication reminders, A safety check-in and a re-assurance call to ensure that the person is not in need of any assistance * Emotional and listening support, information on upcoming social events, and connection with other community resources 
* Support to family members and caregivers by providing relief to those who have elderly people in their care. 
 
Call TeleCheck Program - 416-646-8450 
 
Peel Postpartum Family Support Line - A collaborative program offered in partnership with Peel Postpartum Mood Disorder Program, Region of Peel, which provides support to mothers and families having a baby in different langauges - English, Hindi, Urdu, Punjabi, Spanish, Portuguese, Mandarin and Cantonese.Trained staff and volunteers provide caring, listening, emotional, crisis and mental health support to women and their families during these prenatal and postpartum period 
 
Brampton/Mississauga : 905-459-8441; Caledon: 289-298-5468 
 
Reassurance Program - For individuals between the ages of 18 and 55 years 
The program involves calling out to the clients to provide them with listening and emotional support * remind them about their medication * direct them to other helpful community resources and information * inform them about upcoming community and social events in Peel Region * provide crisis and suicide intervention support  
The main focus is on client needs and their comfort level in terms of speaking to someone of a particular gender, ethnicity, language group, and/or days and times of the week 
Please call 905-459-8439 ext. 5 to register for this free program
HoursBusiness Office Hours: 9am-5pm 
Distress Lines (English) 24 hours, all days of the week, all year round 
Distress Lines (Hindi, Urdu, Punjabi, Spanish, Portuguese, Mandarin and Cantonese) Mon-Fri - 10 am-10 pm 
Peel Postpartum Family Support Line: Mon-Fri 10 am-10 pm  
TeleCheck Seniors program: Mon-Fri 9am-5pm 
Reassurance Program: Mon-Fri 10 am-10 pm 
Areas ServedBrampton (City of) ; Caledon (Town of) ; Etobicoke North ; Mississauga (City of) ; Peel Region ; Toronto ; Woodbridge ; Peel Region and areas served by Central West LHIN
FeesNone
LanguagesEnglish ; French ; Chinese (Cantonese) ; Chinese (Mandarin) ; Hindi ; Portuguese ; Punjabi ; Spanish ; Urdu
Contact Information
E-Mailinfo@spectrasupport.org
Websitewww.spectrasupport.org
Primary ContactVanita Varma, Executive Director; Phone: 905-459-8439 ext 1; Email: vanita@spectrasupport.org
Primary ExecutiveVanita Varma, Executive Director; Phone: 905-459-8439 ext 1
Volunteer CoordinatorDeb Wach, Volunteer Coordinator; Phone: 905-459-8439 ext 2
Other Info
Alternate Name(Formerly Telecare Distress Centre)
Established1973
FundingRegional / Municipal - Region of Peel ; Provincial - CW LHIN ; United Way ; Foundation - Ontario Trillium Foundation ; Ontario Trillium Foundation
Service Level(50) Non Profit
Subjects
SubjectsAdults ; Crisis intervention ; Distress lines ; Family support ; Information and referral ; Mental health ; Safety ; Seniors ; Suicide prevention ; Telephone support ; Volunteer opportunities ; Young adults
Local SubjectsCrisis services (PDN)
Broader TermsAdults ; Age groups ; Health ; Telephone support ; Volunteering