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Information and referral (91)

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 Record #Organization Name(s) Address Office Phone Description Hours My List
Map RecordCDR0032Adoption Council of Ontario 36 Eglinton Avenue W, Suite 202 
Toronto, ON M4R 1A1		 416-482-0021 The Adoption Council of Ontario runs the following programs: 
 
ADOPTION RESOURCE CENTRE 
An information, education and support service on all aspects of adoption. Includes a lending library of adoption related materials for members. Online library and posts adoption supports listing 
 
ADOPTONTARIO PROGRAM 
A recruitment and response program designed to find adoptive homes for Ontario children awaiting adoption. The AdoptOntario website, www.adoptontario.ca, also features the new Adoption Resource Databank for waiting adoptive applicants.		 Mon-Fri 9am-5pm Add Record Add Record
Map RecordMAL0101African Community Services of Peel, Brampton 20 Nelson Street W, Ste 302 
Brampton, ON L6X 2M5		 905-460-9514 Provides settlement, integration, education and social services to newcomers * newcomer settlement program * monthly citizenship preparation classes 
employment support * youth development programs * seniors' support services * women's support services * volunteer opportunities * community information services * community events * inter-agency networking		 Mon-Fri 9 am-5:00 pm Add Record Add Record
Map RecordCDR0102Birthright, Brampton Office 27 John St 
Brampton, ON L6W 3L1		 905-874-0607 Confidential help for any woman who is pregnant * provides free pregnancy tests * information on pregnancy * parenting skills * prenatal development * childcare and childcare options * child safety issues * maternity and baby clothes * friendship and emotional support * referrals to social agencies * housing information * professional counselling * legal advice * adoption information * job search skills * career development and educational assistance *Mon,Wed-Fri & Sat 11am-2pm 
*Tue 7pm-9pm		 Add Record Add Record
Map RecordCDR0100Birthright, Mississauga Office 2600 Edenhurst Dr S, Ste 307 
Mississauga, ON L5A 3Z8		 905-273-9409 Confidential help for any woman who is pregnant and distressed.  
Birthright provides:  
*Free pregnancy test;  
*Information on pregnancy, prenatal development, childcare and childcare options, child safety issues;  
*Maternity and baby clothes;  
*Friendship and emotional support;  
*Referrals to social agencies, housing information, professional counselling, legal advice, job search skills, career development, educational assistance. 
*Adoption information;  
 
 *Mon-Fri 9:30am-3:30pm 
*Sat 10am-12 
 Add Record Add Record
Map RecordCDR0101Birthright, Orangeville Office 75 Broadway St, Ste 203 
Orangeville, ON L9W 1K1		 519-941-8999 Confidential help for any woman who is pregnant.  
 
Birthright provides:  
Free pregnancy test;  
Information on pregnancy, parenting skills, prenatal development, childcare and childcare options, child safety issues;  
Maternity and baby clothes;  
Friendship and emotional support;  
Referrals to social agencies, housing information, professional counselling, and legal advice;  
Adoption information;  
Job search skills, career development;  
Educational assistance.		 *Tues,Wed,Thurs,Fri 11- 2 pm Add Record Add Record
Map RecordMAL0125Brampton Multicultural Community Centre, BMC Brampton Civic Centre 
150 Central Park Dr, Ste 107 
Brampton, ON L6T 2T9		 905-790-8482 Neighbourhood multi-service agency * provides services to the most vulnerable individuals and families through drop-in or phone service 
 
Services include (but are not limited to) - settlement & integration programs * information & orientation sessions * referral to appropriate services * educational workshops * skills development * employment related services * assisting people with Ontario Works * counselling and support counselling * translation and interpretation * support for seniors 
 
Services are provided at Three locations 
150 Central Park Dr, Ste 107, Brampton 
3190 Ridgeway Dr, Unit 35, Mississauga 
197 County Court Boulevard, Unit 303 Brampton 
 
Immigrant Settlement & Adaptation Program * (ISAP) 
For new immigrants within their first year of arrival * assists these immigrants to settle effectively in Canada * offers orientation and information sessions * interpretation & translations * employment related support * initial needs assessment * referrals to appropriate services * solution-focused counseling * service bridging * offered in both official languages * focus is on immigrants speaking African * Yoruba * Arabic * Tamil * Persian * Spanish * Hindi * Gujarati * Urdu * Punjabi * and other languages from South Asian Countries 
 
Newcomers Settlement Program * (NSP) 
Supports the early and effective settlement of newcomers to Ontario * priority is to support newcomers who have been in Canada for less than five years includes permanent residents * Canadian citizens * refugees * refugee claimants * non-immigrants foreign domestic workers in Canada who may subsequently apply for permanent resident status under Live-in Care Giver Program * offers information & orientation * interpretation and translation * supportive counselling * referral and access to services * employment related support * program focuses on but is not limited to Urdu * Arabic * Punjabi  
 
Community Social Support Program * (CSSS) Immigrants' Support Beyond 5-Years 
Serves men * women * youth * and families from diverse population in Brampton and surrounding areas * primarily a drop in program for clients to receive support in their settlement process * offers supportive counseling * information and referrals for immigrants (who are in Canada 5yrs and beyond) and for the non-conventional refugees or people with no status * group does not qualify under any other program or services * information sessions and workshops for * adult * seniors * and youth * parenting * health * life skills development 
 
Access Centre Of Training And Technology * (ACT) 
Serves individuals looking to improve or develop their computer skills * affordable instructor led training program * available to all volunteers and individuals who cannot afford to pay even the nominal cost * MS Office * Excel * Word * Power Point * Internet * Outlook * Basic Accounting * ACCPAC * basic key boarding * program is not only financially self-reliant but supports the administrative needs of BMC and complements the other programs and services 
 
Volunteer Management * (VMP) 
Serves individuals * newcomers and the community at large to develop or enhance their skills through volunteer work; allowing them to gain 'Canadian Experience' and increase their community participation also benefits individuals in developing their leadership skills and becoming role models for the community 
 
Multicultural Settlement And Education Partnership * (MSEP)  
Partnership with the Peel District School Board * Dufferin Peel Catholic District School Board * Citizenship and Immigration Canada * settlement service program * helps newcomer families adapt and integrate into the Canadian education system * culture * and society provided to the families from the base of their schools (only offered in Brampton) 
 
Job Search Workshop * (JSW) 
Helps immigrants and newcomers in their job search efforts * resume writing techniques * job search techniques * interviewing skills * students use skills through hands-on work * role-playing * interactive discussions * job coaching * mentoring * career assessment, * supportive counselling * connection to employers, * and three months follow up 
 
Employment Support *  
Resume writing * role play * interview skills * job fairs * labour market information * job placements * job board 
 
Government Forms available * Citizenship * Permanent Resident (PR) * Social Insurance Number (SIN) * Canada Pension Plan (CPP) * Old Age Supplement (OAS) * sponsorship * Canadian passport * Affordable Housing * Ontario Health Insurance (OHIP) card 
 
Organizations operating within Centre include * Muslim Community Services (MCS * offering LINC classes * Violence Against Women program (VAW)) * and support to children who witness abuse Library Settlement Partnerships (LSP) * Settlement Services for newcomers in partnership with Brampton Library * Information & Referral * Group Sessions * services provided from two library branches: * Chincagousy * South Fletcher during library hours		 Brampton Mon-Fri 9 am-5:00 pm *
Mississauga Mon-Fri 9 am-5:00 pm		 Add Record Add Record
Map RecordMAL0182Brampton Multicultural Community Centre, Mississauga 4120 Ridgeway Drive, Unit 43 
Mississauga, ON L5L 5S9		 Mississauga West 905-828-1328 Neighbourhood multi-service agency * provides services to the most vulnerable individuals and families through drop-in or phone service 
 
Services include (but are not limited to) - settlement & integration programs * information & orientation sessions * referral to appropriate services * educational workshops * skills development * employment related services * assisting people with Ontario Works * counselling and support counselling * translation and interpretation * support for seniors 
 
Services are provided at Three locations 
150 Central Park Dr, Ste 107, Brampton 
3190 Ridgeway Dr, Unit 35, Mississauga 
197 County Court Boulevard, Unit 303 Brampton 
 
Immigrant Settlement & Adaptation Program * (ISAP) 
For new immigrants within their first year of arrival * assists these immigrants to settle effectively in Canada * offers orientation and information sessions * interpretation & translations * employment related support * initial needs assessment * referrals to appropriate services * solution-focused counseling * service bridging * offered in both official languages * focus is on immigrants speaking African * Yoruba * Arabic * Tamil * Persian * Spanish * Hindi * Gujarati * Urdu * Punjabi * and other languages from South Asian Countries 
 
Newcomers Settlement Program * (NSP) 
Supports the early and effective settlement of newcomers to Ontario * priority is to support newcomers who have been in Canada for less than five years includes permanent residents * Canadian citizens * refugees * refugee claimants * non-immigrants foreign domestic workers in Canada who may subsequently apply for permanent resident status under Live-in Care Giver Program * offers information & orientation * interpretation and translation * supportive counselling * referral and access to services * employment related support * program focuses on but is not limited to Urdu * Arabic * Punjabi  
 
Community Social Support Program * (CSSS) Immigrants' Support Beyond 5-Years 
Serves men * women * youth * and families from diverse population in Brampton and surrounding areas * primarily a drop in program for clients to receive support in their settlement process * offers supportive counseling * information and referrals for immigrants (who are in Canada 5yrs and beyond) and for the non-conventional refugees or people with no status * group does not qualify under any other program or services * information sessions and workshops for * adult * seniors * and youth * parenting * health * life skills development 
 
Access Centre Of Training And Technology * (ACT) 
Serves individuals looking to improve or develop their computer skills * affordable instructor led training program * available to all volunteers and individuals who cannot afford to pay even the nominal cost * MS Office * Excel * Word * Power Point * Internet * Outlook * Basic Accounting * ACCPAC * basic key boarding * program is not only financially self-reliant but supports the administrative needs of BMC and complements the other programs and services 
 
Volunteer Management * (VMP) 
Serves individuals * newcomers and the community at large to develop or enhance their skills through volunteer work; allowing them to gain 'Canadian Experience' and increase their community participation also benefits individuals in developing their leadership skills and becoming role models for the community 
 
Multicultural Settlement And Education Partnership * (MSEP)  
Partnership with the Peel District School Board * Dufferin Peel Catholic District School Board * Citizenship and Immigration Canada * settlement service program * helps newcomer families adapt and integrate into the Canadian education system * culture * and society provided to the families from the base of their schools (only offered in Brampton) 
 
Job Search Workshop * (JSW) 
Helps immigrants and newcomers in their job search efforts * resume writing techniques * job search techniques * interviewing skills * students use skills through hands-on work * role-playing * interactive discussions * job coaching * mentoring * career assessment, * supportive counselling * connection to employers, * and three months follow up 
 
Employment Support *  
Resume writing * role play * interview skills * job fairs * labour market information * job placements * job board 
 
Government Forms available * Citizenship * Permanent Resident (PR) * Social Insurance Number (SIN) * Canada Pension Plan (CPP) * Old Age Supplement (OAS) * sponsorship * Canadian passport * Affordable Housing * Ontario Health Insurance (OHIP) card 
 
Organizations operating within Centre include * Muslim Community Services (MCS * offering LINC classes * Violence Against Women program (VAW)) * and support to children who witness abuse Library Settlement Partnerships (LSP) * Settlement Services for newcomers in partnership with Brampton Library * Information & Referral * Group Sessions * services provided from two library branches: * Chincagousy * South Fletcher during library hours		 Mississauga Mon-Fri 9 am-5:00 pm Add Record Add Record
Map RecordBRA0286Brampton. City Of 2 Wellington St W 
Brampton, ON L6Y 4R2		 905-874-2000 Municipal government for the City of Brampton.   Add Record Add Record
Map RecordBRA0290Brampton. Community Services Department 2 Wellington St W 
Brampton, ON L6Y 4R2		 905-874-2300 Municipal community services department inlcudes fire & emergency services * parks maintenance and operations * recreation facilities & programs * arts, culture and theatres services * business services (administration) and animal services   Add Record Add Record
Map RecordMHL0162Canadian Hearing Society, Mississauga Regional Office 2227 South Millway, Ste 300 
Mississauga, ON L5L 3R6		 905-608-0271 The Canadian Hearing Society provides services, products and information that remove barriers to communication * advance hearing health * promote equity for people who are culturally Deaf, oral deaf, deafened and hard of hearing * addresses accessibility issues and services * provides education (literacy and sign language classes) * information & referral * counselling and support services * hearing health care (audiology) Mon-Fri 9am-5pm, some evening appointments are available Add Record Add Record
Map RecordCMH0184Catholic Crosscultural Services, Peel Regional Offices, Brampton Office 8 Nelson Street St W, Unit 302 
Brampton, ON L6X 4J2		 905-457-7740 Settlement Services - offers settlement counselling * support with immigration documentation * access to education, childcare, health care, child tax benefits, social assistance, housing, individual and family counselling * helps obtain social insurance numbers * offers services in a variety of languages * affiliated with interpreter services * provides certification of immigration and education related documents * commissioner of oath services. 
 
Employment Access Program (EAP) - helps job seekers identify range of skills, design marketable resumes and assist in overcoming the barrier of "No Canadian Experience" * helps develop individual employment and career action plan * provides information about mentorship programs, retraining, education and volunteer opportunities in the community * one-on-one coaching, resource library and workshops* free access to the internet, 
phone, fax, and photocopier. 
 
Refugee Sponsorship Training Program - The RSTP is a program designed to support the Sponsorship Agreement Holders (SAHs) of Canada, their Constituent Groups, Groups of Five and Community Sponsors interested in sponsoring refugees. 
 
Supportive Services for Women - provides supportive counselling to newcomer women who are experiencing domestic violence * services are linguistically and culturally sensitive for the clients * provides individual crisis intervention counselling with no waiting list * information & referral services * support groups for recently separated/divorced women * workshops on self-esteem, anger management, assertiveness, job-search, stress management, health alternatives, parenting and more * networking for isolated women through groups * free non-judgmental, confidential support * helps victims of violence to identify and examine their options in order to survive and work through their crisis * accompanies victims to hospitals, police stations or to court and advocates on their behalf when necessary * refers client to other agencies or professionals when appropriate * responds to women of all cultures in culturally sensitive environment through many 
languages * provides public education 
 
Housing Support – helps Peel residents to locate suitable and affordable housing 
 
Volunteer opportunities		 Monday, Thursday and Friday 9:00AM - 5:00PM 
Tuesday and Wednesday 9:00AM - 8:00PM 
 Add Record Add Record
Map RecordCWL0017Central West Community Care Access Centre 199 County Court Blvd 
Brampton, ON L6W 4P3		 905-796-0040 Provides residents of the Central West LHIN geography with a single point of access to information and referral for all community health and support services including case management, nursing services, rehabilitation services, homemaking and personal care * arranges admission to long-term care facilities and short stay programs * provides school health support services for children with health needs in the school setting * funded and regulated by Ontario Ministry of Health and Long-Term Care Mon-Sun 8 am-8 pm; On Call Case Manager 8 pm-8 am Add Record Add Record
Map RecordCMH0002Centre for Addiction and Mental Health 1001 Queen St W 
Toronto, ON M5S 2S1		 Switchboard 416-535-8501 
 The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health and addiction teaching hospital, as well as one of the world's leading research centres in the area of addiction and mental health. CAMH is fully affiliated with the University of Toronto, and is a Pan American Health Organization/World Health Organization Collaborating Centre.  
 
CAMH combines clinical care, research, education, policy and health promotion to transform the lives of people affected by mental health and addiction issues.  
 
Our central facilities are located in Toronto, Ontario, and we have nine offices across the province to provide support to the mental health system. CAMH was formed in 1998 as a result of the merger of the Clarke Institute of Psychiatry, the Addiction Research Foundation, the Donwood Institute and Queen Street Mental Health Centre.  
 
 Mon-Sun 24 hours Add Record Add Record
Map RecordCDR0001Child Development Resource Connection Peel 75 Watline Ave, Ste 103 
Mississauga, ON L4Z 3E5		 905-507-9360 Child Development Resource Connection Peel (CDRCP) connects community and practitioners with the information,resources, training and services that promote quality family life. Mon-Fri 9am-5pm Add Record Add Record
Map RecordCDR0002Child Development Resource Connection Peel, Child Care Information Peel 75 Watline Ave, Ste 103 
Mississauga, ON L4Z 3E9		 905-890-9432 Child Care Info Peel is a no-fee telephone information service that will assists in choosing a quality child care environment that best suits the family's needs. 
Provides help with: 
* Information on characteristics of quality child care 
* Types of programs available for children (0-12yrs) 
* Program costs and hours of operation 
* Where to call for fee subsidy information 
* Helpful maps of child care locations and phone numbers in the area 
 
Also lists locations of Ontario Early Years Centres in Peel Region.		 Telephone Service Mon-Thur 9am-5:30pm * Fri 9am-5pm Add Record Add Record
Map RecordCDR0003Child Development Resource Connection Peel, Coordinated Information Peel (CIP) 75 Watline Ave, Ste 103 
Mississauga, ON L4Z 3E5		 905-890-9432 Coordinated Information Peel is a no fee information service in Peel Region with information on services related to Autism, Dual Diagnosis, Mental Health, Respite, Child Protection, Behavior Management, Infant Development and Special Needs for children, youth and adults. Types of information available include types of service, eligibility criteria, locations of agencies, areas served, hours of service and program costs. Interpretive services are available. 
 
 Telephone Service Mon-Thu 9 am-6 pm; Fri 9 am-5 pm Add Record Add Record
Map RecordCMH0067Childrens Mental Health Ontario 40 St Clair Ave E, Ste 309 
Toronto, ON M4T 1M9		 416-921-2109 Supports and represents treatment organizations that serve children (up to 18yrs) and their families throughout Ontario. 
 
Goals are: 
To promote service excellence through standards and accreditation, information sharing and education 
Advocate for policies, programs and funds to improve the state of children's mental health 
To support the work of parents and board members in children's mental health. 
 
Children's mental health centres and related services: 
Assess emotional and behaviour problems 
Develop treatment and support programs in collaboration with clients 
Work with families or caregivers to enable troubled children to stay in school and at home (in some cases, treatment is provided in a residential setting).		   Add Record Add Record
Map RecordMAL0121Chinese Association of Mississauga Golden Square Centre 
1177 Central Pkwy W, Unit 16 
Mississauga, ON L5C 4P3		 905-275-8558 Chinese Association * Community/Social Activities for seniors and members * Language Instruction For Newcomers To Canada (LINC) * ESL * Newcomers Settlement Services * Child care * Volunteer opportunities and training * Job search, Resume and Cover Letter Workshop * Computer Internet Service for settlement need * Housing and Referral Services * Community Volunteer Income Tax Program for low income families, seniors, and students * Assisting low-income families and seniors to apply for Ontario Works in Peel and Peel Access to Housing * Interpretive services * Commissioner for taking affidavits * Office Hour  
Mon-Fri 9:00 am - 4:30 pm		 Add Record Add Record
Map RecordMHL0138CNIB, Halton/Peel Office Sussex Centre 
50 Burnhamthorpe Road W, Ste 421 
Mississauga, ON L5B 3C2		 905-275-5332 CNIB provides community-based support, knowledge and a national voice to ensure Canadians who are blind or partially sighted have the confidence, skills and opportunities to fully participate in life. * services include: counselling and training * services for children and families * independent living skills * independent travel skills* computer training * consumer products * assistive technology * low vision services * accessible design services * accessible text services Mon-Fri 8:30 am-4:30 pm by appointment only Add Record Add Record
 CDR0293Community Information Partners Peel   905-890-9432 Community partnership * maintains the Peel Community Information Database * partners include: Caledon Community Services (CCS) * Canadian Mental Health Association - Peel Branch (CMHA) * Child Development Resource Connection Peel (CDRCP) * Central West Community Care Access Centre * Mississauga Halton Community Care Access Centre * Malton Neighbourhood Services (MNS)   Add Record Add Record
Map RecordCDR0033Credit Valley Hospital, Maternal-Child Program 2200 Eglinton Ave W 
Mississauga, ON L5M 2N1		 Prenatal Services 905-813-3944 Provides individual prenatal counselling to increase coping skills; addresses need of material resources; referral to community programs; assessment and intervention in high risk situations; adoption counselling/referral. 
 
Also offers group prenatal classes for early pregnancy; postpartum and parenting information; childbirth preparation; refresher course and sibling courses. 
 * Mon ,Thur ,Fri 9 am-5 pm  
* Tues ,Wed 8 am-9 pm		 Add Record Add Record
 BRA1177Distress Centre, North Halton   905-877-0655 Distress line service * offers confidential listening * telephone befriending * information and referral to other community services * suicide prevention * crisis intervention * public education Phone service Mon-Sun 7 am-11 pm Add Record Add Record
 CMH1176Distress Centre Peel   905-278-7055 Distress Line: 
Offers 24/7 telephone support, crisis intervention, suicide intervention and referrals to the community. Trained volunteers answer the line and provide listening, emotional support and empathy. Public education. 
 
Peel Elder Abuse Support Program: 
Offers telephone support to older adults or those out in the community who may be experiencing or suspect abuse. The service is provided 7 days a week from 12noon- 8:00pm by specially trained senior volunteers. 
The program also has a Program Facilitator that specializes in providing individualized support to those experiencing abuse.  
Public education and elder abuse awareness.		 Distress Line Mon-Sun 24 hours; Peel Elder Abuse Support Program Mon-Sun 12 noon-8 pm Add Record Add Record
Map RecordMAL0076Dixie Bloor Neighbourhood Centre 3650 Dixie Road, Suite 103 
Mississauga, ON L4Y 3V9		 905-629-1873 Multiservice organization offering a wide range of social and recreational services to meet the needs of the Dixie Bloor community and surrounding areas offering Settlement Services for new immigrants in 19 languages, including American Sign Language, Disability issues, Family Reunification, Commission of Oath,* Language Instruction for Newcomers to Canada (LINC) and bridge to work co-op , newcomert * Employment Programs and job search workshops, counselling , mentoring and job development, l *Employment Resource Rooms, offered at 3415 Dixie Rd, Ste 402 * Mississauga * 905-206-0755 *Family Programs (including programs for children, youth & seniors), Kids day camps, volunteer programs . caregiver information and education call Wendy 905-276-6392 * Office Mon-Fri 8:30am-4:30pm Add Record Add Record
Map RecordMAL0091Dixie Bloor Neighbourhood Centre, Language Programs 3650 Dixie Road, Suite 103 
Mississauga, ON L4Y 3V9		 905-629-1873 Offers Language Instruction for Newcomers (LINC) and Enhanced Language Training 
 
Language Instruction For Newcomers To Canada (LINC) - free English classes * morning, afternoon, and evening classes and Saturdays* Levels 1-7, computers * child care and infant care provided free of charge to students 
 
Enhanced Language Training (ELT) With Bridge-to-Work Co-Op Placement - free 12-week in-class * develop occupation-specific language and industry terminology * improve skills in business writing * become familiar with Canadian workplace culture and business ethics * learn workers' rights and employment standards * job search techniques and more * online research/computerized ESL learning 
 
10-week co-op placement - gain Canadian experience * build professional network * practice in own or related field * obtain Canadian references * meet new people		   Add Record Add Record
Map RecordCMH0035Dufferin Peel Catholic District School Board, Psychology Department Catholic Education Centre 
40 Matheson Blvd W 
Mississauga, ON L5R 1C5		 905-890-0708 ext 24330 Services provided include: 
*Assessment of academic, intellectual, social, and emotional development 
*Consultation with teachers, parents, and families about learning, social and behavioral problems. 
*Diagnosing of various intellectual, perceptual, learning, behavioral, developmental, emotional, or personality disorders. 
*Counselling individual students or groups of students with personal or family issues (such as family separation, loss of a family member, or behavioral problems) 
*Assessment as to whether a child or adolescent qualifies for special education programs. 
*Training in study skills. 
*Helping students to develop social skills or academic motivation. 
*Providing peer support groups for gifted students. 
*Offering in-service programs for educators, other board personnel, and parents. 
*Providing referrals to community resources and liaising as necessary. 
 
School psychology staff members are listed on Board's web-site.		 Mon-Fri 8:30 am-4:30 pm Add Record Add Record
Map RecordCMH0061Family Association for Mental Health Everywhere Brampton Community Door 
7700 Hurontario Street, Suite 601 
Brampton, ON L6Y 4M3		 Brampton 905-488-7716 Provides a wide range of support services for family members and caregivers of someone with a mental illness. 
Services include: 
1-to-1 supportive counsellling 
Information & referrals 
Educational materials 
Support groups for families members(without the illness) (call for meeting times) 
Representative available for speaking engagements for public education to various groups. 
Education speaker events 
fameKids and fameYouth Groups and individual programs offered for children (7-17yrs) that have a family member with mental illness. Programs offered in Toronto and Peel. For more information phone: 416-207-5032 for Toronto and Scarborough and for Peel: 905-276-8316  
 
 Mon-Fri 9 am-5 pm or by appointment(some evening times available) Add Record Add Record
 CMH0245Family Association for Mental Health Everywhere Mississauga Mississauga Community Door West 
90 Burnhamthorpe Road W 
Mississauga, ON L5B 3C3		 905-276-8316 Provides a wide range of support services for family members and caregivers of someone with a mental illness.  
Services include:  
1-to-1 supportive counsellling  
Information & referrals  
Educational materials  
Support groups for families members(without the illness) (call for meeting times)  
Representative available for speaking engagements for public education to various groups.  
Education speaker events  
FameKids Group and individual programs offered for children (7-12yrs) that have a family member with mental illness. Programs offered in Toronto and Peel. Contact Dave Cho for more information at 416-207-5032 ext.26 or davec@fameforfamilies.com  
 Mon-Fri 9:00am-5:00pm or by appointment(some evening times available) Add Record Add Record
Map RecordCDR0136Family Services of Peel 151 City Centre Dr, Ste 501 
Mississauga, ON L5B 1M7		 * Intake 905-453-5775 
* Brampton 905-453-7890  
* Mississauga 905-270-2250		 IMMEDIATE INTERVENTION SERVICES (IIS) 
Provides immediate services for victims of violence (domestic violence; partner abuse) including short-term counselling, support, information, referral and advocacy. For individuals who are experiencing domestic violence or partner abuse, bereavement due to sudden death or loss, and traumatic events  
Clients are entitled to 6 free counselling sessions. 
 
INDIVIUAL, COUPLE & FAMILY COUNSELLING (ICF) 
Provides individual, couple and family counselling.- a sliding scale 
 
 
New Beginings Group - Stage I & II 
14-week therapeutic group for women who have experienced violence/abuse in their intimate partner relationship. 
 
Partner Assault Response Program (PAR) has two aspects: There is the:  
PAR Groups for men which is a 16-week psycho-educational group for men who been abusive towards to their female partners. Individuals who have abused their partners, referred to the program by a court as a condition of a probation order, conditional sentence or parole, or as a condition of bail prior to sentencing. 
 
PAR Support for women - 16 week specialized counselling/educational programs delivered to provide partners of participants with safety planning and referrals to community resources 
 
 
Offered at the following locations: 
 
BRAMPTON 
7700 Hurontario  
Brampton, Ontario L6Y 4M3  
(Hurontario & Ray Lawson) 
 
MALTON - call for details 
 
MISSISSAUGA 
151 City Centre Dr, Ste 501 
Mississauga, Ont L5B 1M7 
 *Mississauga - Mon-Thurs 9am-9pm 
*Fri 9am-5pm 
*Sat 9am-1pm. 
 
Brampton- *Mon & Fri 9am-5pm 
*Tues-Thurs 9am-9pm		 Add Record Add Record
Map RecordCDR0286Findhelp Information Services, 211 Central Ontario 543 Richmond St W, Ste 125 
Toronto, ON M5V 1Y6		 416-397-4636; 2-1-1 (within 416 and 647 area codes); Volunteer Opportunities 416-392-4562; Administration 416-392-4605 Provides community information services

211 * 416-397-4636 * 2-1-1 (within 416 and 647 area codes) * provides confidential information and referral on a wide range of community, social services, health, and government programs * information counselors assess, refer and advocate to assist persons in contacting appropriate services * information provided by telephone, e-mail or mail * www.211Toronto.ca

Data and resource coordination services - includes Ontario-wide web resources at www.211Ontario.ca

Order Desk - 416-392-4575 * publications, customized printouts, labels, advertising and memberships

Training And Outreach Requests * 416-392-4544 * provides training on assessment, information, referral, interviewing, communication and advocacy skills (fee charged) * outreach presentations (free, but honoraria requested)

Possibilities/Possibilités * www.poss.ca * 416-392-4698 * online e-zine * for unemployed and underemployed people and their advocates seeking training information * information includes news, events, job fairs, articles, searchable database of local Employment Resource Centres * links to other employment and training programs

Partnership Opportunities * 416-392-4566 * information partnerships for development of community directories, databases or helplines		 Mon-Sun 24 hours *Walk in services Mon-Fri 8:30 am-4:30 pm Add Record Add Record
Map RecordCDR0242Fragile X Research Foundation of Canada 167 Queen St W 
Brampton, ON L6Y 1M5		 905-453-9366 The Fragile X Research Foundation of Canada is a non-profit organization which is dedicated to funding biomedical research for improved treatment and, ultimately, a cure for Fragile X. Fragile X is not only the leading inherited cause of mental impairment, it is also one of the most common single-gene diseases in humans, affecting approximately 1 in 3000 people worldwide.   Add Record Add Record
Map RecordCDR0141Geneva Centre for Autism 112 Merton St 
Toronto, ON M4S 2Z8		 416-322-7877 Geneva Centre empowers individuals with autism and other related disorders, and their families, to fully participate in their communities. 
 
Aims to: 
Increase the community's acceptance of individuals with autism and other related disorders, as valuable members of their community; 
Maximize the involvement and participation in the community of individuals with autism and other related disorders, and their families;  
Provide leadership in assisting the community in accepting its responsibility to provide the special services and resources needed by individuals with autism and other related disorders, and their families. 
 
Provides: 
Intervention, support, information and consultation to families and service providers across Ontario (partially funded by Ministry of Community and Social Services); 
Consultation, training, professional development worldwide; 
Collaborative partnerships with families and other service providers, to ensure services meet individual needs;  
Leadership in the continuing development of a range of community-based services; 
Increased awareness of autism and other related disorders. 
 
Also offers resource services for service providers: in-service training, individual or group workshops; resource library; conusltations.		 Mon-Fri 9am-5pm Add Record Add Record
Map RecordMAL0092India Rainbow Community Services of Peel, Branch Office 21 Regan Rd, Unit H & I 
Brampton, ON L7A 1C5		 905-459-4776 India Rainbow Community Services of Peel is a charitable, non-profit community-based organization * provides services to immigrants for integration into Canadian society and to meet the social services, training and health needs of Peel's immigrant community * programs offered include:

Services For Children, Youth & Parents - provides culturally and linguistically specific information, resources and support to South Asian families within Peel region * offers parenting strategies to help balance families between settlement, integration and cultural identity * links parents with other community resources

Settlement Services For Newcomers - assists newcomers integrate and adapt into the Canadian society

Job Search Workshops For Newcomers - helps newcomers get into the workforce by providing assistance with resumes * interview tips * information on skills development courses and educational upgrading/evaluation

Programs For Healthy Seniors - Seniors Wellness Programs - provides group programs * educational, cultural and recreational outings * support groups * workshops * referral and assistance * will accompany clients to various appointments * provides health and nutrition information

Program For Women - provides crisis intervention, support and guidance to abused women * information and access to eligible government benefits * referrals to shelters and support groups and empowerment workshops

Housing And Support For Homeless People With Mental Illness - assists people with mental illness to find affordable housing, to set up their new homes, to care for themselves, to plan for any possible crisis and to connect with other supports and service providers		 Mon-Fri 9 am-4:30 pm Add Record Add Record
Map RecordCDR0146Infertility Network 160 Pickering St 
Toronto, ON M4E 3J7		 416-691-3611 Charity that helps individuals and couples deal with infertility problems. Services include: *seminars (live and on DVD/CD/tape) *support groups *email newsletter *books *referral. 
 
Listserve: http://groups.yahoo.com/group/InfertilityNetwork/ 
 24 hour answering machine Add Record Add Record
Map RecordBRA2576Information Oakville 120 Navy Street 
Oakville, ON L6J 2Z4		 *Information Line: 905-815-2046 
*Administration: 905-815-5952		 A community information centre providing information and referral to services and programs.  
 
Major Services:  
* operates a free and confidential telephone information and referral service providing individuals and organizations with current information on services available for Oakville residents.  
 
* information on government services and agencies; social service organizations; support groups; health education and support; legal services; financial assistance; housing and landlord tenant issues; recreation; hobby and interest groups and cultural activities.  
 
* maintains a walk-in centre that provides free verbal information and referral, houses a large display of free pamphlets, flyers, newspapers, newsletters and brochures and maintains a community notice board  
 
* prepares newcomer packages for purchase by individuals or groups  
 
* provides publications of various lists of community organizations  
 
* prepares individual lists of services from an extensive database for a fee, either electronically or in print  
 
* maintains current calendar of events in Oakville that is available through the Oakville Public Library website  
 
* in co-operation with the other Halton Information centres, makes available the Halton Community Services Database and the Halton Community Services Directory  
 
The Halton Community Services Database is a database of approximately 4,000 records pertaining to non-profit and government organizations providing services in the Halton area. The database contains the names, addresses, phone numbers and a listing of major services or programs. Information Oakville keeps current approximately 1,700 records contained in the database which are located in Oakville. The database is available via the Internet and at all library branches.  
 
Information Oakville is a founding member of Halton Information Providers (HIP). The purpose of HIP is to support the needs of the residents of the Regional Municipality of Halton by maintaining consistent and credible standards of community and human service information.  
 
Information Oakville is also a founding member of the Community Information Online Consortium (CIOC). CIOC is a consortium of information providers who are using the software which the Halton Information Providers and the Halton libraries designed and developed.		 Information Desk  
Regular Hours: Sept-Jun,  
Mon-Thu 9:30 am-9 pm, Fri & Sat 9:30 am-5 pm, Sun 1 pm-5 pm  
Summer Hours: Jul & Aug,  
Mon-Thu 10 am-8 pm, Fri & Sat 10 am-5 pm, Sun 1 pm-5 pm  
 
Administration  
Mon-Fri 9 am-5 pm		 Add Record Add Record
 CDR0150Interim Place, Community Support & Outreach (THSP)   Administration 905-403-9691 ext 2221 
 
 Helps women and children live abuse-free lives independent from their abuser. Services offered include: crisis support and counselling, safety planning; Information and referral assistance in areas such as housing and income support, legal matters including family, criminal landlord and tenant, criminal injuries, workers compensation, workers compensation, employment, training and education; immigration services; parenting support; childcare and language interpretation: Multicultural Cultural Interpretation Services (MCIS) *Office Hours: Mon-Fri 9:30am-5pm 
*Shelter Hours 24/7		 Add Record Add Record
 CDR0148Interim Place, Mississauga   905-403-9691 ext 2221 24-hour emergency shelters provide up to 54 beds in a safe, secure confidential setting where women, with or without children, can stay up to 4 months. Provides support in the following areas: supportive counselling, support groups, advocacy, accompaniment, information and/or assistance on financial, legal and housing. 24 Hour Shelter Lines  
Office Mon-Fri 9am-5 pm;		 Add Record Add Record
 CDR0075Kids Help Phone   *National Office 416-586-5437 
*Toronto Chapter 416-581-8969		 Kids Help Phone is Canada’s only phone and on-line counselling service for youth. It’s free, anonymous and confidential. Professional counsellors are available any time of the day or night, 365 days a year, to help young people deal with concerns large or small. As a national community-based charity, Kids Help Phone relies on individual and corporate donations to fund these vital services. 
 
 Mon-Sun 24 hours Add Record Add Record
Map RecordCMH0198Lakeshore Community Outreach Centre Inc, Compass (The) 310 Lakeshore Rd W 
Mississauga, ON L5H 1G8		 905-274-9309 Community drop-in centre * short-term food-bank * provides counselling * English as a Second Language (ESL) classes * employment counselling *lunches on Tuesday* coffee mornings * summer BBQ's * Healthy Living Program, * information and referral services * women's groups * volunteer opportunities, computer use and computer classes *Mon 3 pm-8 pm 
*Wed 2 pm-5 pm 
*Fri 12 noon-5 pm 
*ESL Mon 9:30 am-11:30 am 
*Lunch on Tues 11:30am to 1pm 
*Coffee Time Thur 9:30 am-11:30 am		 Add Record Add Record
Map RecordCDR0160Learning Disabilities Association of Peel Region Brampton Civic Centre 
150 Central Park Drive, Suite 104 
Brampton, ON L6T 2T9		 Brampton 905-791-4100 
Mississauga 905-272-4100		 The Learning Disabilities Association of Peel Region is a non-profit, charitable organizations comprised of groups of parents and professionals brought together by a concern for children and adults with learning disabilities.  
 
LDA assists people with learning disabilities and their families by providing support, guidance and resources information; provides an interactive environment, offering workshops, programs, courses and support groups; provides public awareness of learning disabilities; supports LDAO in pursuing legislative and government initiatives with special education funding and curriculum; supports LDA Ontario in their work with the provincial and local governments to initiate new policies for those with learning disabilities 
 
CHILDREN'S PROGRAMS include: 
 
COMPUTER SKILLS PROGRAM 
For children and adolescents (7-16 years) who are learning disabled (LD) or have Attention Deficit (Hyperactivity) Disorder (AD(H)D); and who may experience difficulty in the areas of reading and writing, cognitive ability, comprehension, information retention, fine motor control and visual perception 
 
SOCIAL SKILLS PROGRAM 
For children (7-11 years) and adolescents (12-16 years) who are LD or have AD(H)D: and who may avoid social contact; behave immaturely, be shy or timid in groups, and/or experience conflict with peers. 
 
POSITIVE CONFLICT RESOLUTION PROGRAM 
For children (8-11 years) and adolescents (12-16 years) who are LD or have AD(H)D who may need assistance in developing effecting coping behaviours, manage conflict and develop constructive strategies to diffuse confrontations.  
 
ACADEMIC SUPPORT (TUTORING) 
For elementary and high school students who require individual assistance with their school work and improve studying skills. 
 
YOUTH GROUP 
Designed to meet the social needs of adolescents (11-16 years), this program gives youth the opportunity to interact with their peers while having a chance to participate in fun activities. 
 
SUMMER SUPPORT PROGRAM 
A full day program for individuals between the ages six and twelve designed to incorporate learning and fun. Participants will be encouraged to develop and/or improve study skills, learn computer skills, and take part in exciting social skills activities. 
 
LOCATIONS 
 
Head Office 
150 Central Park Drive, Suite 104 
Brampton, Ontario, L6T 2T9 
Tel: 905-791-4100 
Fax: 905-791-5159 
 
Mississauga Office 
165 Dundas Street, W. Suite 800 
Mississauga, Ontario, L5B 2N6 
Tel: 905-272-4100 
Fax: 905-272-4863 
 Mon-Fri 
9:30am- 3:30pm		 Add Record Add Record
Map RecordCDR0161Learning Disabilities Association of Peel Region -, Brampton (North Peel) Office Bramalea Civic Centre 
150 Central Park Dr, Suite 104 
Brampton, ON L6T 2T9		 905-791-4100 The Learning Disabilities Associations of Peel Region is a non-profit, charitable organizations comprised of groups of parents and professionals brought together by a concern for children and adults with learning disabilities.  
 
LDA assists people with learning disabilities and their families by providing support, guidance and resources information; provides an interactive environment, offering workshops, programs, courses and support groups; provides public awareness of learning disabilities; supports LDA Ontario in pursuing legislative and government initiatives with special education funding and curriculum; supports LDA Ontario in their work with the provincial and local governments to initiate new policies for those with learning disabilities  
 
CHILDREN'S PROGRAMS include:  
 
COMPUTER SKILLS PROGRAM  
For children and adolescents (7-16 years) who are learning disabled (LD) or have attention Deficit Disorder (ADD); and who may experience difficulty in the areas of reading and writing, cognitive ability, comprehension, information retention, fine motor control and visual perception  
 
SOCIAL SKILLS PROGRAM  
For children (7-11 years) and adolescents (12-16 years) who are LD or have ADD: and who may avoid social contact; behave immaturely, be shy or timid in groups, and/or experience conflict with peers.  
 
POSITIVE CONFLICT RESOLUTION PROGRAM] 
For children (8-11 years) and adolescents (12-16 years) who are LD or have AD(H)D who may need assistance in developing effecting coping behaviours, manage conflict and develop constructive strategies to diffuse confrontations.  
 
ACADEMIC SUPPORT (TUTORING)  
For elementary and high school students who require individual assistance with their school work and improve studying skills. 
 
YOUTH GROUP  
Designed to meet the social needs of adolescents (13-18 years), this program gives youth the opportunity to interact with their peers while having a chance to participate in fun activities.  
 
SUMMER SUPPORT PROGRAM  
A full day program for individuals between the ages six to twelve years old designed to incorporate learning and fun. Participants will be encouraged to develop and/or improve study skills, learn keyboarding/computer skills, and take part in exciting social skills activities.		 Mon-Fri 
9:30am to 3:30pm		 Add Record Add Record
Map RecordMAL0001Malton Neighbourhood Services Malton Neighbourhood Services 
3540 Morning Star Dr 
Missisauga, ON L4T 1Y2		 905-677-6270 Malton Neighbourhood Services is a non-profit, multi-service settlement/community support agency offering services in Mississauga and Brampton.  
 
(The Brampton site is called MNS Multicultural Newcomer Servcies and is located at 3975 Cottrelle Blvd.)  
 
We offer * job search workshops * career counseling * translation/interpretation * English language training for newcomers ( LINC) * computer training * information and referrals * programs for women, seniors, youth * home work tutoring for students in grades 1-8 * after-school girls and boys drop-in discussion/recreation groups * early years parenting/children drop-in programs (0-6yrs) * free legal and dental clinics * women's advocacy and supportive services * help in filling out citizenship / immigration sponsorship forms and other official documents including social assistance and supportive housing applications * ( MHRC ) Malton Housing Resource Centre. 
 
 
 
 
 Mon-Thursday 8:30 am-8 pm * Friday 8:30 am-5 pm, 
Legal Clinic,Thursday 4 pm-6 pm.  
Dental Clinic First,and Third ,Wednesday each month 9 am-3 pm 
 Add Record Add Record
Map RecordMAL0142Metis Nation of Ontario, Community Wellness Worker Program 10 A Bram Court, Unit 4 
Brampton, ON L6W 3R6		 905-450-4844 Community wellness program * offers counseling support services * general emotional support * friendly visiting * individual advocacy and referrals * assistance to people with disabilities access programs * nutrition and fitness awareness * stress management * alcohol-related health problems * diabetes awareness and intervention * prenatal infant mortality prevention and intervention * child safety in the home * workshops and educational outreach * responsible gambling awareness and prevention * although these services were initially set up for the Métis and Aboriginal populations in Peel Region, any person in the community is welcome to use the general services provided Mon-Fri 8:30 am-4:30 pm * evening appointments: based on client needs Add Record Add Record
Map RecordCMH0185Mississauga Food Bank (The) 2550 Goldenridge Rd, Unit 36 
Mississauga, ON L4X 2S3		 905-270-5589 The Mississauga Food Bank is the largest food distribution program in Mississauga, Ontario supporting over 65,000 clients each month through 154 community food programs, including the city’s seven neighbourhood food banks. We call this the “hub and spoke” operating model. 
 
The Mississauga Food Bank sources, warehouses, and distributes 1.7 million pounds of food each year through its growing network of partner agencies. Food is sourced through corporate and individual donations, sponsorships, and through our collaborative membership with the Ontario Association of Food Banks and Food Banks Canada. 
 
All funding for The Mississauga Food Bank’s operations is received from generous individuals, corporations, service clubs and groups, foundations, the Region of Pell, the Ontario Trillium Foundation and 3rd party events hosted on our behalf. 
 
To serve our clients fairly and efficiently, The Mississauga Food Bank has divided the city into a network of service delivery areas corresponding to postal codes. Clients are assigned to a food bank based on the postal code of their current residency. These food banks are autonomous charitable organizations led by staff and volunteers who pick up food, stock shelves and support clients by distributing food and providing personal advocacy services. 
 
The Mississauga Food Bank provides 50 to 95% of their food requirements (the balance coming from local food drive initiatives) along with support in the areas of client relations, fundraising, transportation and planning. 
 
This system allows The Mississauga Food Bank to focus on what we do best - sourcing, managing and distributing food, and in turn allows our member agency food banks to focus on what they do best – serving clients. 
 
Through this system we will be able to continue fighting hunger and feeding hope for the 17% of Mississauga’s population who live in poverty. 
 Food can be dropped off Mon-Thurs: 9:30 am-4:30 pm; Wed 9:30 am-7:30 pm Add Record Add Record
Map RecordMHL0129Mississauga Halton Community Care Access Centre 401 The West Mall, Ste 1001 
Etobicoke, ON M9C 5J5		 905-855-9090 Community Care Access Centres (CCACs) are the local point of access to community-based health care services. CCACs provide access to government-funded in-home health care and community services, and long-term care homes. They also provide information about local community support service agencies and can link people to these agencies. CCAC staff work in partnership with clients, families, care providers, hospitals, long-term care homes and others to ensure that the right care is available at the right time and place. Co-ordinate in-home services through trusted care providers in the community who have completed a quality review and are under contract to provide services on behalf of the CCAC: * nursing * personal support (bathing, dressing, etc.) * physiotherapy *occupational therapy * speech-language therapy * social work * nutritional counseling * medical supplies and equipment Additional support services available in the community such as: * meal delivery and dining programs * homemaking and home help * caregiver relief * transportation services * community dining * friendly visiting * supportive housing * adult day programs in a supervised protective setting (recreational activities, exercise programs, educational discussions) Specialized Services may be available for those with specific health needs such as: * acquired brain injury * mental health and addictions * convalescent care * alzheimer’s disease and related dementias * stroke recovery * palliative care School Health Support Services may be available for children with health needs that impact their ability to learn at school * physiotherapy * occupational therapy * speech therapy * nursing Community Clinics may provide care including * IV therapy * wound care * rehabilitation, etc. (referrals made through local CCAC Branch) Long Term Care Options: * Retirement Homes – residents maintain personal independence but are provided with light assistance such as meals, laundry and housekeeping. (privately owned and operated) * Long-Term Care Homes - provide accommodation and services for those who can no longer live independently. * nursing * personal care * on-call physician care * treatment and medication administration * assistance with daily living activities * 24-hr supervision * room and board * laundry * special diets * pastoral services * social and recreation programs. (funded by the Ministry of Health & Long-Term Care) * Short Stay – a short term stays available at all long-term care homes for caregiver respite or recovery from illness or surgery. (funded by the Ministry of Health & Long-Term Care) Mississauga-Halton offices are located at:
401 The West Mall, Ste 1001 * Etobicoke, ON * M9C 5J5
12 Martin St * Milton, ON * L9T 2P9
2655 North Sheridan Way, Ste 140 * Mississauga, ON * L5K 2P8		 Office Mon -Sunday 8:30am-9pm 
* On Call Case Management 9pm- 8:30am		 Add Record Add Record
Map RecordBRA0261Mississauga. City Of 300 City Centre Dr 
Mississauga, ON L5B 3C1		 3-1-1 (or 905-615-4311 if calling outside City limits) Provides municipal services for the City of Mississauga * departments and services include: City Manager's Office (Economic Development Office; Legal Services) * Community Services Department (Recreation and Parks Division; Mississauga Fire and Emergency Services; Mississauga Library System) * Corporate Services Department (Human Resources; Information Technology; Revenue and Materiel Management; Facilities and Property Management; Finance, Office of the City Clerk; Communications and 311 Operations) * Planning and Building Department (Development and Design; Policy Planning; Building Division) * Transportation and Works Department (Transportation and Infrastructure Planning Division; Engineering and Works Division; Mississauga Transit; Enforcement Division) *Business Hours: Mon-Fri 8:30am-4:30pm 
*311 Call Centre: Mon-Fri 7am - 7pm		 Add Record Add Record
Map RecordBRA0269Mississauga. Community Services Department 201 City Centre Dr, Suite 900 
Mississauga, ON L5B 2T4		 905-615-3200 ext 3071 The department includes five divisions: Planning & Administration * Recreation & Parks * Library Services * Fire & Emergency Services * Facilities & Property Management * direct service provider to the community in the areas of recreation and leisure programs, museums, libraries and fire and emergency services * responsible for the planning, construction, maintenance and operation of parks, boulevards, community centres, arenas, pools, libraries, fire halls and museums Mon-Fri 8:30 am-4:30 pm Add Record Add Record
Map RecordMAL0154Muslim Community Services, Brampton Civic Centre 
150 Central Park Dr, Ste 304 
Brampton, ON L6T 2T9		 Brampton North Office 905-790-1910 
Brampton South Office 905-790-8482 
Mississauga Office 905-828-2001		 Muslim Community Services (MCS)  
Is a not-for-profit multi-service agency, managed by a volunteer Board of Directors, focusing on the needs of immigrants, newcomers, refugees and other community members through direct service provision in a manner that facilitates access to community and social support functions * agency helps to reduce individual's isolation, minimize barriers, strengthen community and thus work towards community integration * services offered include:  
Language Instruction For Newcomers To Canada (LINC) that provides basic language training in one of the Canada's official languages to adults immigrants after their arrival in Canada so that they may acquire the necessary language skills to integrate into Canadian society * offers English classes including Literacy and LINC Levels 1-7 at the Brampton and Mississauga locations * childcare for eligible participants is available at both sites. Violence Against Women Program provides holistic approach towards family violence * while dealing with women who are victims of abuse. It takes into consideration the related issues of low education, lack of information, low self-esteem, financial dependency, and emotional, psychological and social problems of the entire family, especially children * developed with sensitivity for the cultural needs of women in Peel Region * includes crisis counselling, creating safety plan, emotional support, and information and referral * women are served one-on-one basis or in group setting* The program also helps children who have witnessed abuse in their homes * program will provide early intervention * safe place for women and children to discuss the violence they have experienced * healing process and support * initiative is a joint venture of many organizations in the Region of Peel.  
Newcomer Settlement Program - intake * assessment * form filling * referrals * support groups * supportive counselling * life skills workshops and seminars on topics that will help access services, integration * with the help of Brampton Multicultural Community Centre (BMC).  
Employment Support: A program to assist the unemployed or under-employed with job search support * labour market information * job referral * work trials or placements * seminars on employment issues * training information with the help of BMC * Support Groups, monthly meetings for women and seniors to dialogue, solving their problems through peer support, networking, information sharing and time for themselves * group meetings increases awareness on services, resources available for women and empower them to deal with day-to-day realities, develop higher self-esteem, confidence and language skills for the labour market*  
Income Tax Clinic; annual free tax clinic conducted by volunteer professionals accountants and team from the Revenue Canada, Certified General Accountants (CGA) to assist low-income individuals, seniors, families, social assistance recipients and newcomers to prepare income tax returns.		 Offices Mon-Fri 8:30 am-7:00 pm Add Record Add Record
Map RecordMAL0181Muslim Community Services, Mississauga 4120 Ridgeway Drive, Unit 43 
Mississauga, ON L5L 5S9		 Mississauga West 905-828-2001 
 Muslim Community Services (MCS)  
 
Is a not-for-profit multi-service agency, managed by a volunteer Board of Directors, focusing on the needs of immigrants, newcomers, refugees and other community members through direct service provision in a manner that facilitates access to community and social support functions * agency helps to reduce individual's isolation, minimize barriers, strengthen community and thus work towards community integration * services offered include:  
Language Instruction For Newcomers To Canada (LINC) that provides basic language training in one of the Canada's official languages to adults immigrants after their arrival in Canada so that they may acquire the necessary language skills to integrate into Canadian society * offers English classes including Literacy and LINC Levels 1-7 at the Brampton and Mississauga locations * childcare for eligible participants is available at both sites. Violence Against Women Program provides holistic approach towards family violence * while dealing with women who are victims of abuse. It takes into consideration the related issues of low education, lack of information, low self-esteem, financial dependency, and emotional, psychological and social problems of the entire family, especially children * developed with sensitivity for the cultural needs of women in Peel Region * includes crisis counselling, creating safety plan, emotional support, and information and referral * women are served one-on-one basis or in group setting* The program also helps children who have witnessed abuse in their homes * program will provide early intervention * safe place for women and children to discuss the violence they have experienced * healing process and support * initiative is a joint venture of many organizations in the Region of Peel.  
Newcomer Settlement Program - intake * assessment * form filling * referrals * support groups * supportive counselling * life skills workshops and seminars on topics that will help access services, integration * with the help of Brampton Multicultural Community Centre (BMC).  
Employment Support Programto assist the unemployed or under-employed with job search support * labour market information * job referral * work trials or placements * seminars on employment issues * training information with the help of BMC * Support Groups, monthly meetings for women and seniors to dialogue, solving their problems through peer support, networking, information sharing and time for themselves * group meetings increases awareness on services, resources available for women and empower them to deal with day-to-day realities, develop higher self-esteem, confidence and language skills for the labour market*  
Income Tax Clinic; annual free tax clinic conducted by volunteer professionals accountants and team from the Revenue Canada, Certified General Accountants (CGA) to assist low-income individuals, seniors, families, social assistance recipients and newcomers to prepare income tax returns.		 Offices Mon-Fri 8:30 am-5:00 pm Add Record Add Record
Map RecordCDR0086My Life Centre 110 Lakeshore Rd E 
Mississauga, ON L5G 1E3		 905-891-9515 Provides free and confidential services to young women experiencing low self esteem/body image, unplanned pregnancies, post abortion stress, and unhealthy relationships.  
We offer: 
* Mentoring 
* Free pregnancy tests and unplanned pregnancy support 
* After Abortion Care 
* Sex education and self esteem school presentations  
* Groups for teen moms under the age of 21. 
* Care closet: baby clothes up to 1 year and baby supplies (Care Closet: must be age 21 or under to access on-going support. For those over 21, a one-time help is offered, with a list of referrals to other places.) 
 
Call or email us for non-judgemental, free and confidential services. 
 
 Centre Hours:  
 
*Tues/Thurs: 10:30-6:30 
*Wed/Fri: 10:30-5pm 
 
 
 
 Add Record Add Record
Map RecordCMH0018National Eating Disorder Information Centre John David Eaton 
200 Elizabeth St, ES 7-421 
Toronto, ON M5G 2C4		 416-340-4156 Provides information and resources on eating disorders and weight preoccupation.  
 
Services offered include: 
 
Literature on eating disorders (pamphlets, manuals, newsletters) 
Nation-wide listing of treatment services and resources 
Information on support groups for living with and affected by eating disorders 
Lectures and workshops for schools, community groups, professionals, etc 
Prevention and awareness campaigns 
Training in volunteer work and support services 
 
Also check www.realme.ca - NEDIC's interactive online program for girls on body-image & self-esteem.		 Mon-Fri 9 am-5 pm Add Record Add Record
Map RecordCDR0222Nexus Youth Services, Nexus Youth Centre Central Mississauga Library 
301 Burnhamthorpe Road W 
Mississauga, ON L5B 3Y3		 905-566-1883 Located in the Central Mississauga Library, the Nexus Youth Centre (NYC) is a place where young people can get information on community resources, take part in a variety of drop in recreational activities, or receive counselling and one-to-one support on a number of issues. NYC also provides services and programs including: internet access; resume/job search assistance; recreational activities (pool, jitz, dominoes); social support and skill development groups, and volunteer opportunities. 
 
NYC runs many group programs including Life Skills, Retail Training, Change of Perspective, Knowledgeable Films and Urban Readings		 * Mon-Thurs 10 am-8:30 pm * Fri 10am-6:30pm *Sat 11am-5pm Add Record Add Record
Map RecordCDR0006OEYC, Bramalea Gore Malton Springdale, Bramalea-Gore-Malton-Springdale Bramalea Civic Centre 
150 Central Park Dr, Unit 101 
Brampton, ON L6T 2T9		 905-791-9650 
 The Ontario Early Years Centre offers a range of free education and parenting services for all parents/caregivers and their children (newborn-6yrs): * pre/postnatal education * early learning & literacy education * parenting & family support/nutrition * speech & language consultations/workshops * Peel Public Health Workshops.* Parenting workshops. 
Programs such as:  
* Infant Mother Goose (Newborn-18mths)* Babies in Playland (Newborn-18mths)  
* Baby Steps (Newborn-18mths) * Infant Massage (Newborn-9mths) 
* Toddler Mother Goose (18mths-3yrs) * Shake, Rattle and Roll (18mths-3yrs)  
* Tot Stop (18mths-3yrs) * Learning Lab (4-6yrs)  
* School Here I Come (4-6yrs) * Lets Create (All Ages)  
* Scribbles and Giggles (All Ages) * Move and Groove (All ages)  
* Make and Take (All Ages) * Mother Goose (All Ages)  
* Read and Play (All Ages) * Game Night (All Ages) 
 
Check the website for more programs and further details. 
Three locations: 
Bramalea Civic Centre - MAIN SITE 
150 Central Park Dr, Unit 101 
Brampton, ON 
L6T 2T9 
 
Malton Neighbourhood Services - SATELLITE  
3540 Morning Star Dr 
Mississauga, ON 
L4T 1Y2 
 
Springdale - SATELLITE  
1090 Peter Robertson Blvd, Unit 208 
Brampton, ON 
L6R 1Z7		   Add Record Add Record
Map RecordCDR0007Ontario Early Years Centre, Peel Region, Brampton Centre Heartlake Town Centre 
180 Sandalwood Pkwy E, Unit 8C 
Brampton, ON L6Z 4N2		   The Ontario Early Years Centre offers a range of free education and parenting services for all parents/caregivers and their children (up to 6yrs): Early Learning and Literacy Education, Parenting and Family Support/Nutrition, Information and Referral.  
 
65 Queen St E, Brampton, ON  
Main Site:  
Heart Lake Town Centre, 180 Sandalwood Parkway East, Unit #8C, Brampton  
 
Satellite Locations : Check the website for further details  
* Kennedy 
83 Kennedy Rd S, Unit 15, Brampton 905-230-1255 
 
* Brampton Library (Four Corners Branch) 
65 Queen St E, Brampton 905-495-3430 
 
* Chapters 
52 Quarry Edge Drive, Brampton 
 
* Kidnetix 
190 Bovaird Drive, Brampton 905-495-3430 
 
* Rose Theatre 
1 Theatre Lane, Brampton 905-793-4841 
 
* St. John Fisher Neighbourhood Learning Place 
330 Balmoral Dr., Brampton 905-793-8900 Ext. 52611 
 
* YMCA 
20 Union Street, Brampton 905-495-3430 
 
Programs:  
Drop-in (0-6 yrs)  
Informal opportunity for adults and children to socialize and play. Parenting resources and referrals available on site. Brittany Glen is open for drop-in during all hours of operation; for all other centres please refer to their scheduled drop-in times  
 
Infant Mother Goose (0 – 12 months)  
This interactive program promotes bonding between parents and infants, through rhymes, finger plays and songs. It offers the opportunity for parents to network, support each other, and bring about an awareness of community resources.  
 
Babies on the Move (9 – 18 months or mobile)  
For crawling, creeping, walking and running babies. You and your baby will enjoy singing songs and rhymes, exploring new sensory experiences and working on new developmental skills together. This program will provide an opportunity for adults to connect with others.  
 
Toddler Time (18 – 36 months)  
This interactive program involves songs, story and creative time for toddlers to enjoy with each other and their parents/caregivers.  
 
Move and Groove (Toddler 18 months – 3 yrs) (Preschool 3 – 6 yrs)  
(Family 0 – 6 yrs)  
This program provides an opportunity for parents and children to interact through music, movement and rhymes. Your participation will help your child develop physical coordination, social skills and creative expression.  
 
Discovery Time (3 – 6 yrs)  
A class that encourages children to explore the world around them through hands on activities that fuel their curiosity and makes science fun.  
 
Kindergarten Here I Come - Children beginning Kindergarten in the upcoming September (i.e. ages 3 – 6 yrs)  
This is an 8-week program for children entering Kindergarten the following September. Children will participate in activities that will prepare them for the school environment. Children graduate at the end of the session; therefore children attend only one session.  
 
For more programs and calendars check www.mpcrc.ca		 Heart Lake location:  
*Mon 9-4 
*Tues-Thurs 9-7:30, 
*Fri 9-4  
*Thur 9am - 8pm  
*Sat 9:30-2  
 
For Satellite hours please check www.mpcrc.ca		 Add Record Add Record
Map RecordCDR0012Ontario Early Years Centre, Peel Region, Brampton West-Mississauga 57 Mill St N, Unit 105 
Brampton, ON L6X 1S9		 905-452-1973 
 The Ontario Early Years Centre offers a range of free education and parenting services for all parents/caregivers and their children (up to 6yrs). Pre/Postnatal Education, Early Learning and Literacy Education, Parenting and Family Support/Nutrition, Information and Referral 
 
Programs: 
Age Specific Programs: 
* Baby Time (0-12months) Parents explore early learning activities with their baby and network with other parents and caregivers 
 
* Toddler Time (12-24months) Parents or caregivers engage in songs, finger plays, stories, and activities 
 
*Mother Goose (0-18 months) Parents and children learn rhymes, songs and stories. Children improve language and pre-literacy skills.  
 
*Wiggle Waggle Fun (0-18 months) Parents and children participate in gross motor play, and singing. Children improve sense of self, motor, social and language skills. 
 
* School Here I Come (3.5-6yrs) Children entering school in Sept. 
Children prepare for school, as they engage in activities that develop their pre-reading and math skills. 
 
Family Programs for families with children (0-6yrs): Parents/caregivers with children birth to 6 years of age engage in play activities to support children’s social, emotional and learning development. A variety of learning opportunities are available to promote your child’s play-based learning. Staff facilitates a circle time with songs & story prior to the site closing before lunch and end of the day and at our satellites before the end of each program.  
 
*Creative Arts Program (birth- 6years) Children with their parents/caregivers get creative with weekly art activities and then participate in circle time with songs & story with residences of Peel Manor, facilitated by an Early Years Program Facilitator. 
 
*Music and Movement (birth-6years) Children develop coordination, language and pre-reading skills through songs, movement and storytelling. Parents develop practical skills to use at home to enhance child development.  
 
* FRENCH IMMERSION/FRENCH CIRCLE TIME Join us for story, songs, and rhyme activities designed to expose your child to French.  
 
2 Satellite Locations: check the website for further details. 
* Fortino's, Bovaird Dr at Brisdale Rd, Brampton, ON  
* Barondale Public School, 200 Barondale Mississauga, ON  
* Courtneypark Branch Library 730 Courtneypark Drive West Mississauga, ON  
* Peel Manor Long Term Care Centre, 525 Main St. N. Brampton, ON  
* Contact number for all sites is 905-452-1973  
 
 
 Check calendar for any closures. Note we are closed the weekends of statutory holidays and in the winter months when the schools close due to weather. 
 
*Mon : 9am-noon; 1pm-3:30pm 
*Tues : 9am-noon; 1pm-3:30pm 
*Wed: 9am-noon; 1pm-3:30pm 
*Thur : 9am-noon; 1pm-8pm 
*Fri : 9am-noon 
*Sat : 9am-1:30pm;		 Add Record Add Record
Map RecordCAL0380Ontario Early Years Centre, Peel Region, Caledon Parent-Child Centre Albion Bolton Community Centre 
150 Queen St S 
Bolton, ON L7E 1E3		 905-857-0090 The Caledon Parent-Child Centre/Ontario Early Years Centre is a non-profit community service organization that provides support, resources, and education that strengthen families and promote the optimal development of children. Parents and caregivers with young children can access a wide variety of free parenting and child development programs and family support services. Programs and services are delivered from a main location in Bolton, a satellite site in Cheltenham, and various rural communities through a Mobile Outreach Unit. For locations and detailed program descriptions, visit www.cp-cc.org. 
 
Children's Early Learning: 
Family Time drop-in sessions for parents, caregivers and children; 
children's play opportunities, creative and early enrichment activities; interactive adult/child early learning, literacy and school readiness programs (e.g. You & Your Baby; Mother Goose; Learning Through Play, Creative Kids, Discovery Time, etc.) 
 
Parenting Education: 
Pregnancy, parenting, infant health and attachment programs; parent/caregiver education workshops; couple/family enrichment programs; parent/caregiver resource library; Red Cross Babysitting Certification Course 
 
Family Support Services: 
Open Door information and referral services; Adjustments After Birth postpartum Support Group; onsite consultations and clinics for detection and early intervention; Let's Get Together support program for families parenting a child with special needs; child care information 
 
Mobile Outreach Unite: 
Families with young children can drop in for a variety of children's early learning activities, socialization, and parenting support in the following rural communities throughout Caledon: Alton, Caledon East, Inglewood, Mono Mills and Valleywood.		 Office Hours: Mon, Tues, Wed, Fri 9:30 am-4 pm; Thu 9:30 am-7:30 pm; Sat 10 am-1:30 pm 
Pre-registered Early Learning Programs, Drop-In and Rural Program Hours: see online calendars at www.cp-cc.org 
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Map RecordCDR0008Ontario Early Years Centre, Peel Region, Mississauga Centre Grand Park Plaza 
719 Central Pkwy W, Unit 212 
Mississauga, ON L5B 4L1		 905-566-4785 
 The Ontario Early Years Centre offers a range of free education and parenting services for all parents/caregivers and their children (up to 6yrs): Early Learning and Literacy Education, Parenting and Family Support/Nutrition, Information and Referral. 
 
For information on programs and times please visit the website. 
* www.ontarioearlyyears.ca or www.familydaycare.com		 Program Hours 
Centre will be closed between programs 11:30 am-1 pm 
 
* Mon to Fri 9 am-11:00 am; 1 pm-3 pm 
* Tues 6 pm-7:30 pm 
* Sat 9 am-2 pm 
* Sun Closed 
 
Office Hours 
* Mon , Wed, Thur, Fri, 8:30 am-4:30 pm 
* Tues 8:30 am-7:30 pm 
* Sat 8:30 am - 2:30 pm 
* Fri 8:30 am-4:30 pm 
* Sat 8:30 am-2:30 pm 
* Sun Closed 
 
All early closures and centre closures are noted on our calendar - check web site monthly for any updates		 Add Record Add Record
Map RecordCDR0009Ontario Early Years Centre, Peel Region, Mississauga East 3160 Tomken Rd 
Mississauga, ON L4Y 2Y6		 905-276-6392 
 The Ontario Early Years Centre offers a range of free education and parenting services for all parents/caregivers and their children (up to 6yrs). 
 
* Family time (0-6yrs) A program for parents/caregivers and their children(0-6 years) that focuses on promoting positive child development in informal relaxed environment. Activity stations, arts and crafts and circle/story time are available.  
 
* Adjustments after birth Drop in, non-professional peer support for mothers experiencing Postpartum Mood adjustments. 
 
* Baby Fun (0-12mths) Parents explore early learning activities with their baby and network with other parents and caregivers 
 
* Baby Sign Language (0-12mths) This basic ability to communicate before they can talk, gives babies a great boost to their self esteem, helps parents and caregivers appreciate the intelligence of their babies, and can dramatically reduce the frustration that parents and babies experience when communication is difficult.  
 
*Developing Literacy Skills An interactive program (3.5 - 6 years). This program focuses on promoting language competence in children. The children will develop and practice their reading skills and communication.  
 
* Focus on Science (3,5-6yrs) Fun filled hands on activities that enhance children's natural wonder for science through exploration, comparison,estimation and sensory experiences. 
 
* Jolly Jingles (3,5-6yrs) A program for children where they learn to use jolly jingles songs and actions as a fun and interactive way of learning letter sounds. 
 
* Family Esso Math (4-6yrs) Introducing games and activities that reinforce skills and develop math skills.  
 
*Making a Story Book. An interactive group experience for parents and their children which focus on rhymes, songs and stories for the purpose to motivate children to become mini authors. Parents/caregivers and children will spend quality time together assembling a custom book and the end result will become a treasure for years to come. 
 
* Music and Movement (birth-6yrs) An interactive program to introduce children to the concepts of music, movement and creative play to encourage listening skills, imitation and gross motor development. 
 
* Mother Goose (0-18mths) Parents and children learn rhymes, songs and stories 
Children improve language and pre-literacy skills. 
 
* Little Chef's (3,5-6yrs) Children participate in age appropriate food preparation with their parents. Learn about nutrition and the role it plays in healthy development of children 
 
*Toddler Time. A program for parents/caregivers and their toddlers 19–30 months. This program uses arts and crafts, structured activities and circle/story time. 
 
* School Here I Come.  
Children beginning Kindergarten in the upcoming September (i.e. ages 3,5 – 6 yrs). This is an 6-week program for children entering Kindergarten the following September. Children will participate in activities that will prepare them for the school environment. Children graduate at the end of the session; therefore children attend only one session.  
 
*Reading Circle. A program for parents and children (0-6 years) to promote love for books and discover the joy of reading, literacy through songs, rhymes and story books.  
 
 
2 Satellite Locations 
*Brian W. Fleming Public School, 3255 Havenwood Dr, Mississauga, ON L4A3A9 
*Central Parkway Plaza, 377 Burnhamthorpe Rd E, Unit 111, Mississauga, ON L5A 3Y1		 Call for schedules & hours 
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Map RecordCDR0011Ontario Early Years Centre, Peel Region, Mississauga South Turtle Creek Plaza 
1801 Lakeshore Road W, Unit 101 
Mississauga, ON L5J 1J6		 905-822-1114 The Ontario Early Years Centre offers a range of free education and parenting services for all parents/caregivers and their children (up to 6yrs): Early Learning and Literacy Education, Parenting and Family Support/Nutrition, Information and Referral.  
 
Main Site:  
Turtle Creek Plaza, 101-1801 Lakeshore Rd. W., Mississauga, 905-822-1114  
 
Satellite Locations:  
* Port Credit Secondary School, 70 Mineola Rd E, Room 127, Mississauga * 905-278-3382 ext 422  
 
*Queen of Heaven Catholic School, 1198 Alexandra Avenue, Mississaga 905-822-1114 for info  
 
* Sheridan Villa, (Long Term Care Residence), 2460 Truscott Dr, Mississauga  
 
*Westacres Public School, 2165 Breezy Brae Drive, Mississauga 905-822-1114 for info  
 
A sampling of our programs:  
Drop-in (0-6 yrs)  
Informal opportunity for adults and children to socialize and play. Parenting resources and referrals available on site. Turtle Creek is open for drop-in during all hours of operation; for all other centres please refer to their scheduled drop-in times  
 
Infant Mother Goose (0 – 12 months)  
This interactive program promotes bonding between parents and infants, through rhymes, finger plays and songs.  
Babies on the Move (9 – 18 months or mobile)  
You and your baby will enjoy singing songs and rhymes, exploring new sensory experiences and working on new developmental skills together.  
Toddler Time (18 – 36 months)  
This interactive program involves songs, story and creative time for toddlers to enjoy with each other and their parents/caregivers.  
 
Move and Grove (Toddler 18 months – 3 yrs) (Preschool 3 – 6 yrs) (Family 0 – 6 yrs)  
This program provides an opportunity for parents and children to interact through music, movement and rhymes.  
 
Discovery Time (3 – 6 yrs)  
A class that encourages children to explore the world around them through hands on activities that fuel their curiosity and makes science fun.  
 
Kindergarten Here I Come- Children beginning Kindergarten in the upcoming September (i.e. ages 3 – 6 yrs)  
This is an 8-week program for children entering Kindergarten the following September. Children will participate in activities that will prepare them for the school environment. Children graduate at the end of the session; therefore children attend only one session.  
 
For more programs and calendars check www.mpcrc.ca		 Turle Creek location: 
*Mon,Tues,Wed & Fri 9am - 4pm  
*Thur 9am - 8pm  
*Sat 9am - 2pm 
 
For satellite hours check www.mpcrc.ca		 Add Record Add Record
Map RecordCDR0010Ontario Early Years Centre, Peel Region, Mississauga West Brittany Glen Plaza 
5632 Tenth Line W, Unit G1 
Mississauga, ON L5M 7L9		 905-286-4455 The Ontario Early Years Centre offers a range of free education and parenting services for all parents/caregivers and their children (up to 6yrs): Early Learning and Literacy Education, Parenting and Family Support/Nutrition, Information and Referral.  
 
Main Site:  
Brittany Glen, G1-5632 Tenth Line West, Mississauga  
 
Satellite Locations :  
* Meadowvale Town Centre,  
6677 Meadowvale Town Centre Circle, (inside the mall, beside the library),  
Mississauga 905-567-4156  
 
* Streetsville,  
114-154 Queen St S, Mississauga 905-826-5411  
 
* Forest Ridge (apartment building)  
3420 The Collegeway, Mississauga 416-895-7516  
 
* Erin Mills (Salvation Army Church)  
3420 The Collegeway, Mississauga 905-286-4455  
 
* Falconer (recreation centre),  
6600 Falconer Dr , Mississauga 905-286-4455  
 
* Erin Meadows (Long Term Care Residence),  
2930 Erin Centre Blvd, Mississauga  
 
 
A sampling of our programs:  
Drop-in (0-6 yrs)  
Informal opportunity for adults and children to socialize and play. Parenting resources and referrals available on site. Brittany Glen is open for drop-in during all hours of operation; for all other centres please refer to their scheduled drop-in times  
 
Infant Mother Goose (0 – 12 months)  
This interactive program promotes bonding between parents and infants, through rhymes, finger plays and songs. It offers the opportunity for parents to network, support each other, and bring about an awareness of community resources.  
 
Babies on the Move (9 – 18 months or mobile)  
For crawling, creeping, walking and running babies. You and your baby will enjoy singing songs and rhymes, exploring new sensory experiences and working on new developmental skills together. This program will provide an opportunity for adults to connect with others.  
 
Toddler Time (18 – 36 months)  
This interactive program involves songs, story and creative time for toddlers to enjoy with each other and their parents/caregivers.  
 
Move and Groove (Toddler 18 months – 3 yrs) (Preschool 3 – 6 yrs)  
(Family 0 – 6 yrs)  
This program provides an opportunity for parents and children to interact through music, movement and rhymes. Your participation will help your child develop physical coordination, social skills and creative expression.  
 
Discovery Time (3 – 6 yrs)  
A class that encourages children to explore the world around them through hands on activities that fuel their curiosity and makes science fun.  
 
School Here I Come - Children beginning Kindergarten in the upcoming September (i.e. ages 3 – 6 yrs)  
This is an 8-week program for children entering Kindergarten the following September. Children will participate in activities that will prepare them for the school environment. Children graduate at the end of the session; therefore children attend only one session.  
 
For more programs and calendars check www.mpcrc.ca		 Brittany Glen location:  
*Mon 9am - 4pm,  
*Tues - Thur 9am - 8pm,  
*Fri 9am - 4pm,  
*Sat 9am - 2pm  
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Map RecordCDR0175Ontario. Ministry of Community and Social Services, Adoption Disclosure Registry 2 Bloor St W, 24th Flr 
Toronto, ON M7A 1E9		 416-325-8305 The Adoption Disclosure Register (ADR) implements the adoption disclosure provisions of the Child and Family Services Act, by: 
Maintaining a voluntary register for the parties to an adoption; 
Providing information and search services to adult adoptees; 
Carrying out priority searches required for reasons of health, safety or welfare. 
 
Please refer to website for more detailed information		 Mon-Fri 8:30 am-5 pm Add Record Add Record
Map RecordCDR0172Our Place (Peel), Our Place Peel Emergency Youth Shelter, Our Place Peel - Transitional Program 3579 Dixie Rd 
Mississauga, ON L4Y 2B3		 *Administration 905 614-1215 
*Emergency Youth Shelter 905-238-1383		 14-bed emergency youth shelter provides crisis counseling and referral services within a supportive environment for young people (16-21yrs). The shelter, located in Mississauga, offers assistance by trained staff (Mon-Sun 24 hours).  
The average length of stay is three weeks. 
 
The goals of Our Place II are:  
* To provide safe shelter and crisis counseling to homeless youth within their community, enabling them to remain close to family, friends, school and employment contacts. 
* To facilitate family reconciliation, if feasible. 
* To make referrals to ongoing clinical support and necessary counseling. 
* To help youth take responsibility for themselves, their actions, behavior and future within a supportive environment. 
 
Provides access to a RESOURCE ROOM offering: Computer and Internet Access; Job Search Support; Job Skills Training and Development; Educational and Future Planning. 
 
 
The transitional program is located on the lower 
level of the Our Place Peel facility at 3579 Dixie Road 
in Mississauga. 
 
• Youth ages 16-21 are eligible to participate in the 
transitional program. 
 
• In order to participate in the Transitional Program, youth 
must first be referred into the Our Place Peel Emergency 
Youth Shelter. Youth within the Emergency Youth Shelter 
may then be nominated to the Transitional Program. 
 
• Youth are able to stay in the Transitional Program for up 
to 3 months. 
 
• Youth within the Transitional Program participate in 
a comprehensive case management program, with 
mandatory programs to assist them in developing all 
aspects of their life. 
 
• Youth within the Transitional Program may be asked to 
pay rent based upon their income. 
 
• There are 6 beds in the Transitional Program. Youth within 
the program share a room with one other resident. 
 
• The Transitional Program is a co-operative living 
environment and all residents within the program will 
participate in various chores. 
 
• The Transitional Program is a zero 
 * Office Mon-Fri 8:30am-4:30pm 
* Youth shelter Mon -Sun 24 hours 
Transitional Hours Mon - Fri 9am to 4pm		 Add Record Add Record
Map RecordMAL0131Palestine House Educational and Cultural Centre 3195 Erindale Station Rd 
Mississauga, ON L5C 1Y5		 905-270-3622; 905-270-4011 Cultural centre * offers counseling on immigration, family problems, citizenship, legal matters and housing, in addition to referrals to specialized professionals and institutions

Language Instruction for Newcomers (LINC)- offers free courses to adults, childcare service (for participants) and transportation * teaches students to communicate effectively in 5 key areas: reading; writing; speaking; Canadian geography and history * offers classes from the Literacy Level to Level 6

Immigrant Settlement and Adaptation Program (ISAP) - provides comprehensive services to new comers assuring quick settlement and adaptation in Canada * services include: general information about life in Canada; healthcare, education, employment-related services, transportation, housing and social assistance, translation and interpretation, referral to community resources, youth settlement services * offers services in English, Arabic and Mandarin

Seniors Committee - organizes monthly dinner gatherings for the older men in the community to share food and thoughts * organizes activities and events such as card games, computer-literacy training, and field trips to festivals, national parks, and recreation areas

Youth Committee - aims to bring youth from the community together in a space where they can work toward common goals * youth mentorship - for youth at risk, as well as for students needing help with school work, university applications, standardized tests (e.g. LSAT, MCAT, GMAT, etc) * Youth Study Group & Oral History Project - in coordination with the Palestine House Resource Centre * brings youth and seniors from the community together to record the narratives and stories of our people, and to research, document and record these stories * group trips - picnics, paintball games, sporting events, theatre and music performances, etc * organizing social events and gatherings to bring people together, raise money, and showcase local talent * organizing sporting events, such as basketball and football (soccer) pick-up games and tournaments in the area, as well as supporting the community's athletic teams

Arts Programs - offers arts and performance projects aimed at preserving heritage art forms (such as dabkah and oriental/ Eastern music) * develops contemporary art (such as theatre and contemporary Eastern music) that builds on a history of Palestinian cultural production * hosts occasional art and photo exhibits, invites artists to give presentations about their work, and organizes trips to arts festivals in Toronto, Montreal and Detroit

Salameh Theatre Troupe - no experience required * theatre troupe meets to do acting drills and exercises * improvise skits * work together to write scenes and plays that express views on various issues and topics

Music Classes - for people wanting to learn and/or perform Sharqi (Eastern): Music of the Arab world, Turkey and Iran based on a very different set of scales and modes that date back thousands of years, and played on instruments rarely seen in Canada * instrument/s currently offered – violin

Dabkah Classes/ Dabkah Troupe - for beginners and Dabbeekeh * dance-form that symbolizes a connection to the land

Heritage Archive - In coordination with the Palestine House Resource Centre, the arts program is working to build an archive of Arab and Palestinian artwork, and art resources * materials collected include digitized artwork * books of and about Arab and Palestinian art * political poster art * taped theatre, music and dance pieces and performances		 Mon-Fri 8:30 am-5:30 pm
LINC Classes Mon-Thu 9 am-2:30 pm; Fri 9 am-12:30 pm; Mon-Thu 5:30 pm-8:30 pm		 Add Record Add Record
Map RecordCMH0080Parents for Childrens Mental Health 600 The East Mall,, 3rd Floor 
Toronto, ON M9B 4B1		 416-220-0742 Works with families, general public, mental health professionals, agencies, government * provides awareness, education, support, comprehensive information on children's mental health * workshops for parents * parent to parent support * parent support groups * website * newsletter   Add Record Add Record
 CDR0184Parents Without Partners Inc, Mississauga Valley Chapter 594   905-278-0111 PWP is an international, non-profit, non-sectarian, educational organization devoted to the welfare of single parents and their children; a self-help organization to help single parents help themselves. (This group is NOT a lonely-hearts club; NOT a dating service; nor does it promote single parenting). Programs offered include: 
 
FAMILY ACTIVITIES 
such as movie matinees; skating; swimming; LaserQuest; Science Centre; picnics; Wonderland; hiking; Kidsports; ceramics; bowling; trampoline; etc. 
 
PARENT SOCIALS 
Activities such as card nights; movie nights; theatre; potluck suppers, darts, adult socials, etc. 
 
EDUCATIONAL ACTIVITIES 
Information nights with guest speakers, workshops, discussion nights, or just a fun night of learning to play cards or pool. 
 
MONTHLY DANCES 
Revenue generated is used to cover expenses and subsidies for the children's activities. 
 
SPORTS 
Members get together to play baseball in the summer; and volleyball and badminton in the winter.		   Add Record Add Record
 CDR0185Parents Without Partners Inc, Mississauga/Brampton Chapter 594   PWP Infoline 905-278-0111 PWP is an international, non-profit, non-sectarian, educational organization devoted to the welfare of single parents and their children; a self-help organization to help single parents help themselves. (This group is NOT a lonely-hearts club; NOT a dating service; nor does it promote single parenting).  
Programs include: 
 
PARENT SOCIALS: activities such as card nights; potluck suppers, darts, adult socials, etc 
 
EDUCATIONAL ACTIVITIES: can consist information nights with guest speakers, workshops, discussion nights, or just a fun night of learning to play cards or pool 
 
MONTHLY DANCES: revenue generated is used to cover expenses and subsidies for the children's activities		   Add Record Add Record
Map RecordCMH0186Peel Children's Centre, Children's Mental Health Centre, Group Services 85A Aventura Crt 
Mississauga, ON L5T 2Y6		 Intake 905-451-4655 Group Services offers a broad spectrum of groups and workshops related to child and family functioning in order to help children and youth meet developmental expectations at home, in school and in the community. These services are designed to: 
- help parents and children develop strategies for coping with the concerns in their lives 
- give opportunities for parents and/or children to interact and learn from each other 
- provide information for parents on specific issues. 
Group Services are free of charge. Peel Children's Centre staff facilitate the groups and childcare is available for most groups. 
Note: some treatment groups require an assessment to determine appropriateness for the specific group. 
A brochure with the current schedule of groups or workshops can be downloaded from www.peelcc.org/services/family-group-services, or will be mailed upon request. Please call 905-795-3500 to request the Groups brochure. 
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Map RecordMHL0186Peel Chinese Community Service Hub 1177 Central Pkwy W, Unit 81 
Mississauga, ON L5C 4P3		 905-361-2479 The Peel Chinese Community Service Hub is a single pioint of access which was developed to enhance community access to programs and services in Peel. It is a culturally sensitive, language-specific servcie centre for Chinese residents. It aims to link Peel's residents of all ages and cultural backgrounds with volunteer opportunities and training, employment and settlement services to enhance successful integration. It also serves as an information, recreational, and education centre with a broad range of programs delivered by co-lcoated and mainstream service providers to empower community residents and strengthen the neighborhoods in Peel. 
 
Our Services: 
*Information and referral services 
*Community outreach 
*Space for service provdiers and grassroot agencies to deliver their services 
*Volunteer recruitment and training 
 
Collaboration with mainstream service organziations to promote and provide the following services: 
*Settlement services 
*Employment training 
*Language training 
*Senior services 
*Youth programs 
*Early learning and parenting program 
*Volunteer programs 
*Family services 
*Social and civic engagement 
*Community, service and business information dissemination		 Mon-Fri 9am - 5pm 
Evenings & Weekends - by appointment		 Add Record Add Record
Map RecordBRA0530Peel Health Services Department, Public Health, Sexual Health & Communicable Disease Division 7120 Hurontario Street, 5th Floor 
Mississauga, ON L5M 2C1		 *Customer Contact Centre 905-799-7700 Regional public health department * provides services to protect the public from communicables diseases and sexually transmitted infections (STIs)

Healthy Sexuality Clinics provide counselling for birth control * sexually transmitted infections (STIs) * anonymous HIV testing * pregnancy testing * sexual health * responsible relationships

Clinics offered in the following locations

Caledon
18 King St E, 2nd Fl, Ste D-8 * Bolton * King Rd & Hwy 50 * 905-791-5905

Brampton
Civic Centre * 150 Central Park Dr, Ste 09 * Central Park Dr & Queen St E * 905-791-5905

Mississauga
2227 South Millway * Burnhamthorpe Rd W & Erin Mills Pkwy * 905-820-3663
325 Central Parkway Dr * 905-270-0587
7330 Goreway Dr * Malton * Morningstar Dr & Goreway Dr * 905-270-2587 Immunization Program - reduces the incidence of vaccine- preventable diseases and provides Hepatitis B vaccine and Meningococcal ACYW-135 vaccine to Grade 7 students and Human Papillomavirus vaccine to grade 8 female students through school-based clinics * provides seasonal influenza vaccine through community based clinics * provides access to the reporting and follow-up of reportable communicable diseases such as Tuberculosis, Hepatitis A & B and Meningitis * coordinates vaccine distribution to Peel physicians * monitors immunization records for all Region of Peel students * provides free immunization services to school aged children who do not have an OHIP number and do not have an immunization record and require proof of immunization to register for school

Communicable Diseases Customer Contact Centre open Mon-Fri 8:30 am - 4:30 pm Add Record Add Record
Map RecordMAL0050Peel Health Services Department, Public Health, Sexual Health & Communicable Disease Division, Malton Healthy Sexuality Clinic 7330 Goreway Dr, Lower Level 
Mississauga, ON L4T 4J2		 Central Line 905-791-7800 ext 2525 
Malton Clinic 905-678-0788		 Offers free and confidential services for birth control (excluding IUD), sexually transmitted diseases, anonymous HIV/AIDS counselling/testing, pregnancy testing/counselling and referrals, information on sexual health and responsible relationships. All drop in, No appointment necessary  
Mon-1 pm - 4 pm * Wed-3 pm - 6pm * Fri-1 pm - 4 pm  
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Map RecordBRA0497Peel Health Services Department, Public Health Services, Environmental Health 7120 Hurontario Street 
Mississauga, ON L5M 2C2		 905-799-7700 between 8am and 5pm Mon.-Fri.
Caledon residents 905-584-2216		 For information on H1N1 or Swine Flu please contact the Region of Peel Health Department.

Regional health department provides information about:

Breastfeeding - offers information, classes and clinics * home consultation is available if required (Mon-Fri 8:30 am-4:30 pm) * no fee for this service

Immunization And Communicable Diseases - provides information about: tuberculosis (TB); vaccines and schedules for young children, students, and parents; hepatitis B vaccine * Grade 7 immunization program * free immunization for new students without an Ontario Health Card * communicable diseases * physicians can call for consultation about vaccines and unusual immunization schedules

Sexual Health - all calls are confidential * provides information about birth control methods * sexually transmitted infections (STDs) * talking about sex with children, teens, parents, partners * sexuality and aging * unplanned pregnancy * menstruation * homosexuality (being lesbian or gay) * sexual assault * female sexual concerns * male sexual concerns * AIDS * menopause * infertility * sexuality before and after childbirth * regular checkups (breast, cervix, testicles, prostate) * alternatives to intercourse * sexual concerns of teens

Chronic Disease And Injury Prevention - all calls are confidential * provides information about healthier lifestyle choices (preventing heart disease; living smoke free; injury prevention; violence prevention; healthy eating & physical activity; body image; Children in Need of Treatment Program; Healthy Smiles Dental Program, Dental Program for Seniors

Environmental Health - provides information about public swimming pool regulations * quality of municipally supplied drinking water * Smoke Free Ontario Act - tobacco enforcement * composters * food handling and safety *

Hospitals - website provides links to hospitals in the region		 Mon-Fri 8am-5pm Add Record Add Record
Map RecordMAL0130Peel Multicultural Council 6630 Turner Valley Rd 
Mississauga, ON L5N 2P1		 905-819-1144 Peel Multicultural Council, as an umbrella organization, aims to promote a harmonious multicultural society in Peel, by increasing communication and by building bridges of understanding between ethno-cultural groups, institutions, and the community, and to facilitate settlement and integration of newcomers to Canada

Addresses racial, social, linguistic and cultural needs of the Peel community * promotes employment equity, anti-racist organizational change, cultural sensitivity and assists in the settlement and integration of newcomers to Canada * promotes community economic development by offering business start-up information and seminars * serves as a clearinghouse of information about various ethnocultural groups through its quarterly newsletter and the resource centre

Language Instruction for Newcomers to Canada (LINC) classes * full time & part- time evening classes for Levels 1-6

Immigrant Settlement Services – provides information on services such as immigration, education, employment, financial assistance, health, legal services, housing, transportation, translation/interpretation, etc * assists with filling out forms and applications (SIN, OHIP, Child Tax, PR Renewal, ODSP, Citizenship) * advocates on clients behalf * provides referrals to other service providers

Job Search Workshop (4 Days) – helps newcomers to Canada find suitable employment * skills covered include: resume writing & cover letters * job search and networking techniques * skills to overcome 'No Canadian Work Experience' barrier * help identifying skills * strategies to tap hidden job market * understanding the Canadian labour market * interview preparations and mock interviews * workers' rights and employment standards

Enhanced Language Training (ELT-12 Wks) - job specific language training * work placement * career counseling * job readiness skills (resume, cover letter, cold calling, and informational interview) * 2 weeks computer classes

Host Program provides newcomer adults with the opportunty to make friends by being matched with someone that has lived in Canada for at least 3 years *newcomers can learn about Canadian culture and customs *receive support to better cope with the stresses of settling and adapting in Canada *participate in group social activities *develop confidence and networking skills. Host Youth Program HYP -helps newcomer youth, ages 12-24, adpat to Canadian culture and become aware of different resources in the community (i.e recreation, entertainment, etc), *praticipate in group activities including: English Conversation Circles, Homework Club, playing video games, movie night, information workshops, art and literature. Other free services offered include: Commissioner of Oaths to attest documents * access to computer, fax, internet * childcare * Mississauga transit tickets		 Mon-Fri 9am-5:00pm * Wed 9am-8:30pm Add Record Add Record
Map RecordBRA0083Peel Public Health 7120 Hurontario Street 
Mississauga, ON L5W 1N4		 Health Line Peel 905-799-7700 Regional health department

Chronic Disease And Injury Prevention Division - develops programs, services and policies designed to promote healthy lifestyle choices including healthy eating, physical activity and smoking cessation * injury prevention * substance abuse reduction * promotion of healthy living for youth * operates the Children in Need of Treatment Program in which dental hygienists conduct dental screenings for elementary school-aged children and identify those who are in immediate need of treatment

Environmental Health Division - checks the safety of food and beverages in restaurants and processing plants (any food-related illness and recall of contaminated foods form part of the overall Food Safety Program) * investigates diseases transmitted from animals to people, including rabies * checks the quality of water in recreational pools and swimming pools * monitors private wells and sewage systems * investigates community concerns relating to environmental health

Family Health Division - promotes the health of children (birth-6yrs) and their families * topics include: planning a pregnancy, having a healthy baby, breastfeeding, parenting, nutrition, learning about the growth and development of your child * responsible for implementing the Healthy Babies, Healthy Children Program, a province-wide, prevention / early intervention program designed to assist children to meet their developmental milestones

Sexual Health And Communicable Diseases Division - provides services to protect the public from reportable and sexually-transmitted diseases (STDs) * operates six Healthy Sexuality Clinics throughout the Region * provides confidential counselling and clinical services related to birth control and sexually transmitted infections including anonymous HIV/AIDS testing (to all ages) * includes counselling for birth control * Sexually Transmitted Diseases (STDs) * anonymous HIV Testing * pregnancy testing * sexual health * responsible relationships

* operates the Region's Immunization Program which reduces the incidence of vaccine- preventable disease and provides Hepatitis B vaccine to Grade 7 students through school-based clinics

Communicable Diseases Section - provides access to the reporting and follow-up of reportable communicable diseases such as Tuberculosis Control; Hepatitis A & B; Meningitis * coordinates vaccine distribution to Peel physicians * monitors immunization records for all students

Also offers services at a number of different satellite offices.		 Mon-Fri 8am - 5pm Add Record Add Record
Map RecordCDR0095Peel Respite Services 75 Watline Ave, Unit 103 
Mississauga, ON L4Z 3E5		 905-890-9432 www.respiteservices.com 
Is a web based database helping to make locating Respite Services easier.  
Peel Respite Services helps to connect families requiring respite services for children and adults with developmental disabilities with a registry of respite workers. Peel Respite Services also helps to connect respite workers with job opportunities and related training. 
*includes children who have a developmental disability or a physical disability, and adults who have a developmental disability.		 Mon-Fri 9am-5pm Add Record Add Record
 MAL0071Polycultural Immigrant and Community Services, Mississauga Office   Office: 905-403-8860 
Counselling Services * 905-403-8860  
LINC Program * 905-403-9545 
Resource Centre for New Immigrants * 905-403-8860 
ELT * 905-823-5461		 Provides programs for new immigrants, first generation Canadians and refugees

Language Instruction For Newcomers To Canada (LINC) Program - full time and evening English classes (Literacy to Level 7) * free for permanent residents, convention refugees and live-in caregivers * child minding for pre-school children for registered students

Enhanced Language Training (ELT) - intended for internationally trained professionals who have prior training in IT, engineering, business administration, customer service,and healthcare * 3-part course (in class sector specific language training, one-on-one workplace preparation with a job developer; six weeks of unpaid job placement in a Canadian company) * day time and night time classes offered * full time and part time

Settlement Services - information on and referral * interpretation and translation * interpretation over the phone and/or in person to facilitate access to programs and services such as social assistance, medical care and legal services * case management services for underserved and high needs clients * career and employment counselling * short term supportive counselling * crisis intervention

Resource Centre For New Immigrants - computers with internet access * assistance with information search, letter preparation, completing on-line applications * assistance with job search and resume writing * fax and photocopier * information sessions on settlement topics * internal referrals to individual counselling and English language training * referral to community and government programs and services

Offers interpretation, translation, and certification of documents and affidavits		 Mon 8:30 am-7 pm * Tue- Fri 8:30 am-4 pm Add Record Add Record
Map RecordCDR0203Rapport Youth & Family Services 155 Clark Blvd, Unit 11 
Brampton, ON L6T 4G6		 905-455-4100 Aims to strengthen the social and emotional well-being of youth and families through counseling and related support services. 
 
Programs offered:  
* Youth Counseling Program (12-20yrs) confidential, individual counseling; family counseling when requested. A quick response to referrals; client-centered, strength based, brief counseling; group services.  
 
* Counseling Program for Families at Risk Rapport provides office, school or community visits; confidential counseling; counseling for the parent(s) and adolescent; a quick response to referrals; day or evening appointments; group services  
 
* Eclypse Youth Centre(s), Bramalea and Central Brampton 
60 West Dr, Unit 101 
Brampton (Centre for Families) 
A multi-service youth drop-in program for youth (12-24yrs) living in Brampton. (A number of local agencies collaborate in service provision in the centres). The Navigation Series covers topics including: legal, employment, education, housing and healthy living. 
 
* Youth Arts Against Violence (YAAV) Provides an opportunity for young people to use artistic expression as a way to constructively deal with issues of violence in their lives and in the community. Modern Batik art, photography, Photoshop, music production. 
 
 
 Varies with program: 
*Counselling services Mon-Thurs 9am-8pm * Fri 9am- 4:30pm 
*Youth drop-in services, Bramalea 1:00pm - 8:00 pm Mon-Fri. 
*Youth drop-in services, Central Brampton 3:30 pm to 7:00pm Tues-Fri 
 
 Add Record Add Record
Map RecordCMH0093Salvation Army, Honeychurch Family Life Resource Centre 535 Main Street N 
Brampton, ON L6X 3C9		 905-451-4115 Emergency shelter for abused women and children * accommodates 18 families on a temporary basis * provides crisis individual and group counselling * practical information and assistance with legal services * housing, food, clothing and personal care items * counselors assist residents in developing a plan of action * individual crisis counselling provided for women and their children * life skills and parenting groups * Reclaiming My Life - abuse group for women living in the community * life skills groups and homework club for children Mon-Sun 24 hours Add Record Add Record
Map RecordCDR0072Silent Voice Canada Inc 50 St. Clair Ave E, Suite 300 
Toronto, ON M4T 1M9		 416-463-1104 Silent Voice Canada is a not-for-profit organization providing services to deaf children, adults and families in ASL (American Sign Language). Services & Programs offered include: 
* Special assistance A Deaf community worker is available for special assistance to deaf adults at the office (Mon-Fri 8 am-4 pm) * Services provided include filling out English forms, making voice telephone calls or making community referrals 
* The Family Communication Program (FCP) for families with a deaf family member. Silent Voice matches families with a deaf native signer who goes to the family's home to introduce the family to sign language and Deaf culture * Tax Clinic in cooperation with the Ontario Institute of Chartered Accountants, offers a tax clinic where deaf people receive help with their annual Revenue Canada tax return * The Saturday Program is an extension of SLSP throughout the school year at a local Community Centre * structured for children (5-12yrs) with all signing abilities. 
* Sign Language Summer Program (SLSP) a summer day camp in American Sign Language for deaf children and hearing children who have deaf parents, sisters or brothers and is structured for children (6-14yrs) with all signing abilities * The Youth Program 
an ongoing program to Deaf Youth (13yrs & over)		 Mon-Fri 9 am-4 pm Add Record Add Record
 CWL0262Spectra Community Support Services   905-459-8439 
 Provides caring, confidential, non-judgemental support services in several languages for the diverse population of the region 
 
Programs: 
English Distress Lines: 24/7  
Multilingual Distress Lines: Mon-Fri 10 am-10 pm, offered in Punjabi, Hindi, Urdu, Spanish, Portuguese, Cantonese and Mandarin 
For individuals over 18 years going through a difficult situation or in need of listening support and/or experiencing mental or physical health issues, social isolation, loss of someone, relationship problems, stress, crisis, or abuse or just having difficulties coping in life 
Brampton/Mississauga 905-459-7777; Caledon 905-584-7770 
 
TeleCheck Seniors Program - For individuals over the age of 55, offered in English, French, Punjabi Hindi, Urdu, Spanish and Portuguese 
 
The program involves daily or regular phone calls to elderly people who may live alone or with their families/caregivers * Medication reminders, A safety check-in and a re-assurance call to ensure that the person is not in need of any assistance * Emotional and listening support, information on upcoming social events, and connection with other community resources 
* Support to family members and caregivers by providing relief to those who have elderly people in their care. 
 
Call TeleCheck Program - 416-646-8450 
 
Peel Postpartum Family Support Line - A collaborative program offered in partnership with Peel Postpartum Mood Disorder Program, Region of Peel, which provides support to mothers and families having a baby in different langauges - English, Hindi, Urdu, Punjabi, Spanish, Portuguese, Mandarin and Cantonese.Trained staff and volunteers provide caring, listening, emotional, crisis and mental health support to women and their families during these prenatal and postpartum period 
 
Brampton/Mississauga : 905-459-8441; Caledon: 289-298-5468 
 
Reassurance Program - For individuals between the ages of 18 and 55 years 
The program involves calling out to the clients to provide them with listening and emotional support * remind them about their medication * direct them to other helpful community resources and information * inform them about upcoming community and social events in Peel Region * provide crisis and suicide intervention support  
The main focus is on client needs and their comfort level in terms of speaking to someone of a particular gender, ethnicity, language group, and/or days and times of the week 
Please call 905-459-8439 ext. 5 to register for this free program		 Business Office Hours: 9am-5pm 
Distress Lines (English) 24 hours, all days of the week, all year round 
Distress Lines (Hindi, Urdu, Punjabi, Spanish, Portuguese, Mandarin and Cantonese) Mon-Fri - 10 am-10 pm 
Peel Postpartum Family Support Line: Mon-Fri 10 am-10 pm  
TeleCheck Seniors program: Mon-Fri 9am-5pm 
Reassurance Program: Mon-Fri 10 am-10 pm 
 Add Record Add Record
Map RecordMAL0096The Cross-Cultural Community Services Association, Peel Office 888 Dundas Street E, Unit B6-1 
Mississauga, ON L4Y 4G6		 905-615-9500 The Cross-Cultural Community Services Association (TCCSA) assists newcomers to adapt to the Canadian style of living and become the mainstream of the Canadian mosaic

Settlement Services Department - assists new immigrants to know more about the social system of Canada and help them to adapt to the Canadian style of living through our counselling services * services include one to one counselling * information workshops * orientation days for newcomers * settlement fact sheets * computer access * employment orientation * employment preparation program

Counselling services - includes counselling on education * immigration * housing * children's benefit * registration (birth, marriage, etc) * taxation * employment * health care system * citizenship * senior's benefits * social assistance, etc

Education And Language Training Department - helps newcomers become competent in everyday English * enhances Computer English learning * provides knowledge and techniques required for the process of applying for Canadian citizenship and taking the test * ensures the continuity of heritage language for the Chinese youngsters and provides sufficient reading materials in their own native language * services offered include LINC Classes (Level 1 - 5) * free child minding services * English as a Second Language Classes (ESL) - low, intermediate and high level * citizenship preparation classes - beginner, basic and intermediate level

Community And Youth Department - assists newcomers of Chinese origin to adapt to the Canadian style of living * helps participants to strengthen their communication skills and improve their quality of living * services offered include volunteer training * Youth Ambassador Program * women support group * senior support group * interest groups * Children's Day Camp (Spring and Summer) * ELITE - Evergreen Leader-In-Training for Exercise * parent support program * Damayan Filipino Drop-In & Information Centre (sponsored by TCCSA)		 Mon-Fri 9 am-5 pm Add Record Add Record
Map RecordCDR0117The Dam ReMax Building 
6850 Millcreek Dr, Suite 109 
Mississauga, ON L5N 4J9		 905-826-6558 The Dam is a community program for youth (13-19yrs). All teens are welcome, free of charge, to come to the drop-in and participate in the programs, regardless of race, creed or colour. The drop-in provides a positive, healthy, encouraging and neutral turf environment that is drug-free and alcohol-free. 
 
The Dam is a safe place where youth can hang out. The drop-in is named 'The Dam', because it is the hope that the drop-in is a dam that stops the flow of teens from becoming homeless street kids in the downtown core of Toronto. It is the goal to be the friends of youth and a resource to help them stay at home, in school and in the community. 
 
DROP-IN PROGRAM 
Offers a safe, fun place where youth can hang-out and get help when they need it. Provides a positive, healthy, encouraging environment for youth by offering free programs welcoming all regardless of race, colour, and creed and developing long-term, caring, consistent, one on one relationships. 
 
YOUNG MOMS' PROGRAM 
Support program which gives young mothers a chance to set and attain goals, care for their children and care for themselves, while being integrated into a caring community. This is accomplished by being a strong support for young mothers and by providing positive relationship building with staff, volunteers and young mothers. 
Services include: 
Individual counseling for young women to talk with a staff member confidentially about any issue or concern 
Assist with housing and job searching 
Referrals to other help agencies 
 
Volunteer opportunities available.		 Office Mon-Fri 9:00 am-5:00 pm
Programs

Mon S
After School Drop-in 3 pm-5 pm
The DFA (DAM Film Association) 7:30 pm-10pm


Tues S
After School Drop-in 3 pm-5 pm
Discussion Forum 4:30 pm-6 pm


WedS
After School Drop-in 3 pm-5:00 pm
Dinner Program 5:30 pm-7 pm
Evening Drop-in 7 pm-9 pm
Young Mom's Dinner Group 5:30 pm-7:30 pm

Thur S
After School Drop-in 3 pm-5:00 pm
Evening Drop-in 7:oopm to 9:00pm Fri S
After School Drop-in 3 pm-5:00 pm
 Add Record Add Record
Map RecordCDR0038Trillium Health Centre, Children's Services 100 Queensway W 
Mississauga, ON L5B 1B8		 905-848-7100 Trillium Health Centre offers one of the largest, most comprehensive childrens programs in the region. Services include: 
 
* Asthma Education Centre 
Offers children and their families information to become more proactive in monitoring and controlling asthma. 
 
* Autism Services  
Trillium Health Centre is a subcontractor for Erinoak, who is the lead agency for a new Autism Initiative. Intensive Behavioural Intervention (IBI) is provided for children meeting designated criteria. 
 
* Canadian Clinic For Adopted Children  
Offers medical and developmental consultation services to individuals and their families involved in domestic and international adoption. 
 
* Child & Adolescent Mental Health Services  
Provides outpatient mental health services for children, adolescents and their families. 
 
* Children's Emergency Follow-up Consultation Clinic  
Children are seen by a pediatrician within 1-3 days when an urgent referral is made by an Emergency Care Centre physician or by a family physician after children have been seen and discharged from the Emergency Care Centre. 
 
* Children's Procedure Clinic  
Blood tests and other minor procedures are done by pediatric nurses in a child-friendly environment. 
 
* Intensive Care Nursery  
Trillium's Level II Nursery has a 14-bed capacity and provides care to newborns requiring intensive care supporting short-term ventilation of pre-term infants (33wks gestation or greater). Lactation consultants are available to support breastfeeding. 
 
* Kidz Klinic  
Walk-in/after hours clinic provides care for children beyond the hours offered by most pediatricians and family physicians. 
 
* Neonatal Follow-up Clinic  
Offers developmental assessments for infants who have been identified as being potentially at risk for developmental delay. 
 
* Pediatric Diabetes Clinic (REGIONAL PROGRAM) 
A multidisciplinary team helps children and their families to learn about diabetes and how to better manage it. 
 
* Pediatric Outpatient Services (POPS)  
416-521-4120 
150 Sherway Dr, Etobicoke 
A multidisciplinary assessment/treatment program whose team includes occupational therapists, psychologists and speech and language pathologists. Provides assessment, diagnosis and treatment for preschoolers (2-5½yrs) who have developmental disabilities such as autism or Aspergers disorder.  
For residents of Mississauga & West end Etobicoke or surrounding areas whose doctors have admitting privileges at Trillium. 
 
* Pediatric Sexual Assault Service (REGIONAL PROGRAM) 
Provides medical and counseling support to children and their families. 
* Pediatrics Unit: 15-bed inpatient unit provides care and treatment to children (up to 18yrs). 
 
* Peel Behavioral Services 
Offers functional behavioural assessments, individual behavioural programs, brief interventions, consultative assistance, educational sessions, groups and a resource library for children (2yrs & over) and their families. Treatment provided in-home, in daycare settings and in schools. 
Appointment necessary; must be residents of Peel Region. 
 
* Infant and Child Development Services Peel (for children 6yrs & under) 
Offers family-centred intervention to families of infants and young children with developmental risks. Provides in-home or office visits, consultation, assessment and screening. 
 
* SOCIAL WORK  
Provides assessment and counseling to children, adolescents and their families who are coping with physical and/or mental health conditions, hospitalization, conflicts, trauma and loss.  
 
* SURGERY SERVICES  
Provides surgical procedures for children including tonsillectomies, ear tubes, hernia repairs etc.		   Add Record Add Record
Map RecordCDR0059Trillium Health Centre, Children's Services, Paediatric Outpatient Services 150 Sherway Dr 
Etobicoke, ON M9C 1A5		 416-521-4120 P.O.P.S. is a multidisciplinary assessment/treatment program whose team includes occupational therapists, psychologists and speech and language pathologists. 
Provides assessment, diagnosis and treatment for preschoolers (2-5 ½yrs) who have developmental disabilities such as autism or Asperger's disorder. Counseling, education and support is offered to families. The P.O.P.S. team connects families with community services and provides ongoing collaboration. 
 Mon-Fri 8 am-5 pm Add Record Add Record
Map RecordCDR0064Trillium Health Centre, Children's Services, Social Work 100 Queensway W 
Mississauga, ON L5B 1B8		 905-848-7493 Provides assessment and counseling to children, adolescents and their families who are coping with physical and/or mental health conditions, hospitalization, conflicts, trauma and loss. The service refers to community resources to address health and psycho-social needs post-discharge.   Add Record Add Record
Map RecordBRA0053Trillium Health Centre, West Toronto 150 Sherway Dr 
Etobicoke, ON M9C 1A5		 416-259-6671 PLEASE NOTE: This site does not have an Emergency Department - 24-hour Emergency Care Centre is located at Trillium-Mississauga, 100 Queensway W in Mississauga (5km away)

Trillium-West Toronto site includes 14-Hour Urgent Care Centre * day surgery centre * Diabetes Management Centre * Cardiac Wellness & Rehabilitation Centre * spine centre (Kingsway Financial Spine Centre) * The Betty Wallace Women's Health Centre (focuses on early intervention and screening of osteoporosis and breast disease)		 Urgent Care Centre 8am-10pm Add Record Add Record
Map RecordCDR0229Trillium Health Centre, Women's Health Services, Prenatal Assessment, Family Care Centre, Mississauga 100 Queensway W 
Mississauga, ON L5B 1B8		 905-848-7653 Pre-Natal Assessment: 
Preparing for your birth begins with a visit to your doctor to confirm your pregnancy. To have your baby at our centre, your doctor must have privileges to deliver babies here.  
 
Our Prenatal Service Department offers a wide range of support services to assist you and your partner throughout your pregnancy.  
These services include: 
* Prenatal Registration Session: 3 hour teaching session with a brief nurse assessment and prenatal tour. Information covered in this session consists of: nutritional awareness, early labour signs, when to come to hospital, what to bring to hospital, labour support and pain relief options. During this session, the RN will briefly review your history and discuss any additional resources you may require. 
 
* Vaginal Birth after a Caesarean Section Clinic: Can I have a vaginal birth this time if my last baby was born by a C/S? Yes you can attempt a Vaginal Birth after Caesarean Section if you have had only one Caesarean Section 
 
* A referral to the VBAC Clinic (Vaginal birth After Caesarean) Clinic will be considered by your Doctor or Midwife based on the following criteria: two years since your last birth and previous birth Records are available 
 
* Special Pregnancy Clinic: Offers care closer to home for those women requiring a high-risk consultation with a perinatologist. This is a collaborative practice model with obstetricians at Trillium Health Centre and Mount Sinai Hospital. 
 
* Neonatal Consultation Clinic: Offers consultation with a neonatologist in the prenatal period for: parents whose infants may require the services of the Intensive Care Nursery, or parents who may have questions regarding implications of maternal illness or fetal anomaly on ultrasound.		 Prenatal Assessment: Day, Evening and Weekend Appointments are available. Our hours are 9am-9pm. Add Record Add Record
Map RecordCDR0230Trillium Health Centre, Women's Health Services, Sexual Assault Care and Domestic Violence Services 100 Queensway W 
Mississauga, ON L5B 1B8		 905-848-7100 The Sexual Assault and Domestic Violence Services located at Trillium Health Centre are regional programs. This means we see clients from across the Peel Region. Individuals cared for include: 
*Women and men 12 years of age or older who have been sexually assaulted within the last 72 hours  
*Women 16 years of age or older who have incurred recent injuries as a result of domestic violence  
*Children under the age of 12 who have been sexually abused or assaulted (see Paediatric Sexual Assault Services for more information on this topic)  
 
Clients may access this 24-hour, 7-day a week service through our Emergency Department. A specially trained nurse provides one-on-one care including assessment, treatment, documentation of injuries (may include photographing), safety planning, emotional support and information concerning medical, legal and counselling options. This process takes place in the safety and security of a private unit separate from the Emergency Department called Chantel's Place. 
 
Follow-up medical and social work services are available to all patients. 
Counselling Services 
Sexual Assault Survivors 
 
Outpatient counselling by qualified and registered social workers with an expertise in sexual assault is available free of charge to: 
 
survivors of recent sexual assault  
those supporting a survivor of sexual assault, and  
survivors 12 years of age or older who have experienced a peer assault in the past.  
 
Services are available in Mississauga or Brampton.  
 
Domestic Violence Survivors 
 
A formal relationship with Interim Place has been established.  
A Transitional Support Program is available to meet with women to provide support and information on a variety of issues including housing, employment services, income support, job training, immigration, legal services and referrals to long-term counselling.  
As a community-based service, we also provide client advocacy, public and professional training, education and prevention strategies such as Wen-Do courses. In partnership with other community agencies, we work towards providing survivors with a seamless service by our active membership on two coordinating committees - the Peel Committee on Sexual Assault and the Peel Committee Against Woman Abuse. 
 Medical service Mon -Sun 24 hours Add Record Add Record
Map RecordCDR0237United Achievers Community Services 36 Queen St E, Lower Level 
Brampton, ON L6V 1A2		 *905-455-6789 The United Achievers Community Services, founded by the United Achievers Club of Brampton, is a non-profit organization primarily serving the African Caribbean community. UACS is committed to strengthening and enhancing the quality of life of families and individuals by providing culturally sensitive preventive social programs, support, resources, education and training. Programs offered include: 
 
VIOLENCE AGAINST WOMEN PREVENTION PROGRAM 
In an aim toward the elimination and prevention of the conditions that perpetuate violence against women and children, United Achievers provides racially and culturally appropriate services to women and children who are victims/survivors of all forms of violence.  
Program includes:  
Face-to-face Supportive Counseling  
Telephone Crises Intervention  
Women's Support Group  
Accompaniment  
Information & Referrals 
 
LONG TERM CARE PROGRAM 
The Long Term Care Program aims to improve the quality of life of Black and Caribbean seniors. This culturally sensitive program has been successful in relieving loneliness, decreasing isolation, creating social opportunities, providing skills development, enhancing self-esteem and increasing independence.  
Long term care services include:  
Weekly Drop-In  
Counseling  
Accompaniment  
Friendly Visiting  
Health and Nutrition 
 
YOUTH SERVICE CANADA INTERGENERATIONAL PROJECT  
Funded in part by Human Resources Canada, this venture provides services for the Summer Camp offered to local kids 
 
MENTORING PROGRAM 
Enhances and develops the educational, social, creative and intellectual abilities and strengths of students, especially of Black and Caribbean heritage, to their maximum potential. This will enable them to reach for, and obtain, success through the application of excellence in all their endeavors. 
 
Aims and Objectives include: 
To develop and implement a mentoring program that will assist students, primarily of Black and Caribbean heritage, to make valuable learning connections with their schools, their peers and positive adult role models in the community.  
To enable the designated group to develop respect for self/others.  
To provide relevant training and skill development in academic, social, political and economic disciplines.  
To seek support and participation from caring professionals and individuals who are committed to building the community from within.  
To provide purpose and focus for students who are marginalized, and who are underachieving in school and in acceptable social behaviors.  
To provide the opportunity for participants to obtain scholarships towards post-secondary studies  
To build a network of people helping people. 
 
PARENT EDUCATION RESOURCE GROUP 
Offers help if your child is attending school in Peel and you have concerns in any of the following areas: Suspension, Expulsion, School Reports, Parent Council, Learning Disabilities, Course Selection, University/College Selection, School Disciplinary Policy, Attending interviews/hearings. 
 
The program aims to assist parents in:  
Overcoming barriers that inhibit communication and becoming fully involved in the education of their children  
Understanding their rights, accepting responsibilities, and building positive relationships with schools  
Understanding the direct correlation between behaviors in the home and performance in school  
Understanding school policies and disciplinary procedures  
Becoming successful advocates for their children  
Building a network of parents helping parents helping children.  
The program also aims to assist school personnel in:  
Understanding cultural nuances which impede positive communication with parents and students  
Understanding and demonstrating cultural sensitivity when interacting with students  
Adopting non-threatening and non-judgmental approaches in resolving problems 
 
AFTER SCHOOL PROGRAMS 
This is not a babysitting service 
These programs assist students with understanding curriculum material; with the completion of their homework while providing an interesting and stimulating environment. After school programs include:  
Weekly Drop-In  
Tutoring  
Supervising  
Homework Assistance  
Crafts and Activities  
Guest Speakers 
 
WOMEN'S SUPPORT GROUP 
Promotes self-esteem; decision making; coping strategies; parenting & life skills; custody & legal rights; group discussions; guest speakers. Provides free child care to participants. 
 
SENIORS DROP-IN  
A supplementary program of the Long Term Care Program, staffed by trained volunteers and/or Placement Students to provide service to shut-ins or temporarily immobile seniors. 
 
VOLUNTEER OPPORTUNITIES  
Members of the general public and/or students from local schools/colleges are afforded the opportunity to do volunteer work with the agency. These people are crucial in enabling the agency to deliver the high level of service expected for the Programs/Services offered. Volunteers are able to upgrade their skill sets to enhance their employability, or gain experience in their area of study. 
 
STUDENT PLACEMENT  
Opportunity offered to students from local high schools/colleges, to assist with the various services/programs offered by United Achievers Community Services. It enables students to gain valuable hands on experience to hone their skills and supplement their area of study. 
 
Other services and programs offered as the need arises.		 *Mon-Thurs 9am -5pm  
*Fri 9am - 5pm		 Add Record Add Record
 CMH0136Victim Services of Peel   905-568-8800 Victim Services provides immediate crisis intervention and other related services to persons victimized by crime or tragic circumstance * programs include* Crisis Intervention / Short Term Counselling * provides crisis counselling to individuals, families, businesses and organizations * offers counselling by phone, in the workplace and at Victim Services' offices * attends at the scene with Peel Regional Police and other EMS * offers court support and transmission of court results to victims of crime * relays information from victims to the Office of the Crown Attorney * monitors bail hearings * advocates on behalf of victims to ensure that victim's rights are upheld and that the required steps are taken to ensure safety for the victim Supportlink/DVERS (Domestic Violence Emergency Response System) - offers enhanced protection, intensive safety planning and on-going counselling for people deemed at high risk of experiencing violence, usually by their estranged partner * offers 9-1-1 one-touch emergency cell phones to summon emergency support on a priority basis * offers residential alarms (installed in a home) that are responded to by Peel Regional Police as a Priority One * assists women (who have been victimized by violence and who choose to leave their assailant) to establish violence-free lives for themselves and their children, by developing personal safety plans with them * monitors progress through frequent interventions that review personal goals and identify possible barriers to success * offers the development of a personal network of support services that work closely with individuals and families to meet the stated goals in their personal contracts * REACH (Resources, Advocacy, Community Help) * offers an information clearinghouse to provide individuals, groups and organizations about resources in the community * distributes REACH packages through the mail or in person at the office * SAFE (South Asian Family Enrichment) Program - provides culturally appropriate services through partnerships between coordinators and mentors who assist women, men and children to eliminate the violence within their families and restore safety to all individuals Diversification Through Volunteers - volunteer recruitment, training, recognition and retention programs facilitate the integration of volunteers into all aspects of the agency's client service and business operations* Victim Quick Response Program offers timely financial support to victims of the most violent crimes who have no other financial resources. Office Mon-Fri 9 am-5 pm, Crisis Line Mon-Sun 24 hours Add Record Add Record
Map RecordCDR0238Vita Centre, Region of Peel 75 Watline Avenue, Unit 101 
Mississauga, ON L4Z 3E5		 905-502-7933 Vita Centre offers support, education and counseling for pregnant and parenting youth. Programs offered at Vita Centre are:  
* Intake, Support, and Referral  
* One on One Counselling Services 
* Growing As Parents (GAP) - Parenting and Life Skills Outreach 
* Supper Connection -Parenting and Nutrition Program 
* Care Closet (Practical items for registered clients only) 
* Public Education & Awareness  
* Volunteer Opportunities  
 
One on One Counseling: this program helps pregnant and parenting youth to make positive decisions fro themselves and their child. The community counselor will help youth in improving their physical and mental health and connect with community and necessary resources.  
 
We provide help with: 
*Crisis Counseling 
*Pre/post natal education and information 
*Advocating on behalf of youth to obtain housing, financial support etc 
*Suggesting and supporting alternatives to abortion 
*Developing safety plans for those in abusive relationships 
*Finding suitable housing, baby items, Referrals  
 
 
Growing As Parents: Motherhood  
A 12 week life skills and parenting skills program offered at various locations across Peel Region. Some of the topics covered are: healthy relationships, positive communication, coping as a single parents, anger management, etc. Please note that child minding is available and light snacks are provided.  
 
Supper Connection: 
A weekly program that focuses on parenting and life skills programming in conjunction with healthy nutrition and food security information sharing. Meals included. Bus Tickets and food vouchers included for registered clients only. Waiting List. Contact Vita Centre for more information or to register for the next session. 
 
Volunteering Opportunities: Ever wanted to serve on a board of directors? Steering Committee? Work a fundraising event or simply help out at the centre and collect your 40 hours for high school? Contact the volunteer coordinator at 905-502-7933 
 Mon-Fri 8:30am-4:30pm Add Record Add Record
Map RecordCDR0240Youth Without Shelter 6 Warrendale Crt 
Etobicoke, ON M9V 1P9		 416-748-0110 Youth Without Shelter is an emergency residence and referral agency serving homeless youth (16-24yrs), providing food, board, and programs in a safe, non-judgmental environment.  
 
Programs and services include: 
* CRISIS PHONE LINE: Counselling and referrals are available 24 hours a day 416-748-0110 
* RESIDENTIAL PROGRAM: provides food, board, counseling, and referrals to health (physical, dental, optical), legal, and other services. 
* STEPS TO SUCCESS PROGRAM: Workshops are run 7 days a week on issues pertaining to life skills (anger management, conflict resolution, budgeting, cooking) and employment skills (job searching skills, resume- and cover-letter writing, interviewing, job retention). 
* HOUSING PROGRAM: Includes workshops and counseling on tenant rights, living with roommates, finding housing, etc. Helps clients coordinate move-ins and is often able to provide donated furniture and kitchen goods. Housing Program workers liaise with landlords and assist in housing searches and placements. 
* STAY-IN-SCHOOL: Designed to support younger residents through the successful completion of their education. Residence, study space, meals, and school supplies are provided. 
* EMPLOYMENT PROGRAM: Provides dedicated counselling for employment assessments; job search; resume writing; interview skill development; and connection to career and shadowing and volunteer opportunities. 
* CONTINUING SUPPORT: Offers support to former residents through The Supper Club that meets every other week, offering dinner, a take-home food package, hygiene products, and counseling. Counseling, referral services, and workshops are all made available to former residents.		 Mon-Sun 24 hours Add Record Add Record