Catholic Crosscultural Services

Mississauga Office

Record #: MAL0033
Last Modified: 21 Sep 2021
Last Full Update: 24 Apr 2020

Description & Services

Alternate Name CCS
Description Settlement Services Provides information and orientation services to immigrants and refugees * connects clients to basic services in the community including all levels of government * offers counselling and support to families through case management, support groups, crisis intervention, etc 
Services available also include: 
*Individual assessment of the newcomer’s settlement needs and development of a detailed settlement plan 
*Workshops to help newcomers develop an understanding of life in Canada 
*Making connections with available community services in the areas of health, housing, education, childcare, employment,  
finance, immigration, post-secondary education, language learning and legal supports. 
*Help with understanding and completing government forms and applications 
*Connection with community and volunteer opportunities 
*Ongoing support to meet settlement and integration needs of newcomers and their families 
Refugee Sponsorship Training Program - The RSTP is a program designed to support the Sponsorship Agreement Holders (SAHs) of Canada, their Constituent Groups, Groups of Five and Community Sponsors interested in sponsoring refugees 
Supportive Services for Women - provides supportive counselling to newcomer 
women who are experiencing domestic violence * services are linguistically 
and culturally sensitive for the clients * provides individual crisis 
intervention counselling with no waiting list * support groups for recently separated/divorced women  
* workshops on self-esteem, anger management, assertiveness, job-search, stress 
management, health alternatives, parenting and more * networking for 
isolated women through groups *helps victims of violence to identify and examine their options in order to 
survive and work through their crisis * accompanies victims to hospitals, 
police stations or to court and advocates on their behalf when necessary  
*refers client to other agencies or professionals when appropriate  
Transitional Housing Support Program - assists women who are facing violence to access all the supports and services they require to keep themselves and their children safe. THSP Advocates maintain contact with women to assist them with any housing/landlord-tenant issues that may arise. 
The program service is free to survivors of woman abuse within the Peel Region 
Language Instruction For Newcomers To Canada (LINC) - provides English classes and related services to assist youth, adult and senior newcomers to settle and adapt in Canada * assessment test required * free childminding for students 
Our Mental Health Program - offers cultural and language specific counselling to newcomer individuals, couples and families. Through individual counselling and educational workshops, newcomers will receive the support and tools needed to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, trauma and other life transitions. Services are currently available in Hindi, Arabic and English. 
English Conversation group - gives newcomers opportunity to practice spoken English every Tue from 6pm-7:30 pm. 
Service Canada Clinic - helps with CPP/OAS/EI once a month; by appointment only 
Income Tax Clinic - by appointment only; March and April every year 
Volunteer opportunities
Hours *In-Person services by appointment only. Contact us by email, or by phone. 
*LINC classes are offered online  
* all LINC Care for Newcomer Children (CNC) locations closed until further notice  
*LINC Care for Newcomer Children (CNC) program is offered online  
* All group sessions are offered online 
Typical Hours: *Mon,Thu,Fri 9am-5pm  
*Tue-Wed 9am-8pm
Areas Served Peel Region
Eligibility Immigrants and residents of Peel
Application Contact the Intake Staff
Fees None
Languages English ; Arabic ; Chinese (Mandarin) ; Dari ; Farsi (Persian) ; Filipino ; Gujurati ; Hindi ; Korean ; Pashto ; Polish ; Portuguese ; Punjabi ; Russian ; Sinhala ; Spanish ; Tamil ; Urdu ; Uzbeck

Contact Information

Address & Map
3660 Hurontario Street SW, 7th Floor
Mississauga, ON L5B 3C4
View Google Map
Intersection One lights South of Hurontario St (Hwy 10) and Burnhamthorpe Rd
Transit Information Mississauga Transit Route: "19" Hurontario, "26" Burnhamthorpe
Accessibility Partially Accessible
Mailing Address 3660 Hurontario Street SW, 7th Floor 
Mississauga, ON L5B 3C4
Office Phone 905-273-4140
Fax 905-273-4176
Primary Contact Michael Raymond Zeena AL Hamdan, Regional Manager; Phone: 905.273.4140 ext 6228; Email:
Alternate Contact Manjeet Badyal, Settlement Services Manager; Phone: 905.273.4140 ext 6228; Email:
Primary Executive Agnes Thomas, Executive Director; Phone: 416-757-7010 ext 2304; Email:
Volunteer Coordinator Email:

Other Details

Funding Regional / Municipal ; Provincial ; Federal ; United Way ; Catholic Charities
Service Level (50) Non Profit

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Community Information Partners Peel cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.