Canadian Mental Health Association, Peel Dufferin Branch - Brampton

Housing and Homelessness, Outreach

Record #: CWL1210
Last Modified: 06 May 2024
Last Full Update: 25 Apr 2024

Record Details

Social Media Website:
Social Media Website

Description & Services

Alternate Name CMHA
Description The Street Outreach team consists of both a 24/7 Street Helpline and mobile outreach teams that provide on-location supports including:  
•access to shelter 
•certain medical services and urgent supplies (e.g. food, clothes, and blankets) 
•connection to other supportive programs, including mental health, addiction, and employment services 
Service Benefits: A range of supports for individuals/families with addiction, mental health, and other concerns related to homelessness 
•Access to nursing care through our clinics 
•Street-based outreach assistance to engage individuals/families towards obtaining and/or stabilizing housing 
•No wrong door” approach for individuals/families seeking services 
Services now include: 
•Daily 24 support via the Street Helpline phone number 
•Two mobile vans with outreach teams delivering on-location supports 
•A mobile health clinic providing on-location nursing care, COVID-19 supports, flu vaccinations (seasonally), and virtual consultations with medical practitioners weekly at Brampton Library, Celebration Square (Mississauga), Knights Table (Brampton), Peel Family Shelter (Mississauga) and Cawthra Shelter (Mississauga). Phone the Street Helpline to find out days for each location as locations are subject to change 
•Extended Street Outreach hours daily from 8am-4pm and 6pm-10pm 
The Street Helpline also supports residents who are concerned about others. Residents can call the street helpline phone number if they are worried someone is in urgent need of homelessness supports
Hours Mobile Outreach: Mon, Wed, Fri 6pm-9pm * Tue, Thu 1pm-4pm 
Street Helpline: Daily 24 hours * Extended Street Outreach: Daily 8am-4pm and 6pm-10pm
Areas Served Peel Region
Eligibility 16 year and over * Homeless or potential homeless * resident of Peel Region
Application Interested individuals can call Street Helpline at 1-877-848-8481 or walk-in
Fees None
Languages English ; Translation and interpretation is available for most languages. When you call please let us know if interpretation services are needed

Contact Information

Address & Map
60 West Drive, Unit 106
Brampton, ON L6T 3T6
Intersection West Dr and Clark Bvd
Accessibility Fully Accessible
Office Phone Street Helpline: 1-877-848-8481
Fax 905-451-5183
Crisis Phone 24/7 crisis support: 905-278-9036 or 1-888-811-2222
Toll Free Phone 1-877-848-8481

Other Details

Funding Provincial
Service Level (50) Non Profit ; (51) Registered Charity


Subjects Advocacy ; Assessments ; Homeless people ; Housing ; Information and referral ; Mental health ; Mental health services ; Outreach