Catholic Crosscultural Services (CCS)

Brampton Office

Record Details
Social Media Website Website:
Social Media Website
Description & Services
Alternate Name CCS
Description Settlement Services Provides information and orientation services to immigrants and refugees * connects clients to basic services in the community including all levels of government * offers counselling and support to families through case management, support groups, crisis intervention, etc 
Services include: 
•individual assessment of the newcomer’s settlement needs and development of a detailed settlement plan 
•workshops to help newcomers develop an understanding of life in Canada 
•making connections with available community services in the areas of health, housing, education, childcare, employment, finance, immigration, post-secondary education, language learning and legal supports 
•help with understanding and completing government forms and applications 
•connection with community and volunteer opportunities 
•ongoing support to meet settlement and integration needs of newcomers and their families 
Employment Access Program - provides newcomers with an understanding of the Canadian job market, job search preparation and learning new strategies to find jobs in Canada 
Support Services for Women - confidential counselling services to assist newcomer women and their children who have, or are, experiencing domestic abuse 
Language Instruction For Newcomers To Canada (LINC) - provides English classes and related services to assist youth, adult and senior newcomers to settle and adapt in Canada * assessment test required * free child-minding for students 
Refugee Sponsorship Training Program(RSTP) - The RSTP is a program designed to support the Sponsorship Agreement Holders (SAHs) of Canada, their Constituent Groups, Groups of Five and Community Sponsors interested in sponsoring refugees 
Transitional Housing Support Program - assists women who are facing violence to access all the supports and services they require to keep themselves and their children safe 
Mental Health Program - offers cultural and language specific counselling 
Income Tax Clinic - by appointment only - March and April every year  
Volunteer Opportunities
Hours *Mon,Thu, Fri 9am-5pm * Tue-Wed 9am-8pm
Areas Served Peel Region
Eligibility Immigrants and residents of Peel
Application Contact Intake
Fees None
Languages English ; Arabic ; Dari ; Hindi ; Portuguese ; Punjabi ; Sinhalese ; Spanish ; Tamil ; Urdu ; Multilingual services.
Contact Information
Address & Map
164 Queen St E, Suite 306
Brampton, ON L6V 1B4
View Google Map
Intersection Queen St and Kennedy Rd
Accessibility Fully Accessible
Office Phone 905-457-7740
Fax 905-457-7769
Primary Contact Zeena Al Hamdan, Peel Regional Manager; Phone: 905-273-4140 ext 6226; Email:
Alternate Contact Anita Shiwnath, Settlement Services Manager; Phone: 905-45707740 ext 8226; Email:
Primary Executive Agnes Thomas, Executive Director, Catholic Crosscultural Services; Phone: 416-757-7010 ext 2308; Email:
Other Details
Funding Regional / Municipal - Peel Region ; Provincial - Ministry of Citizenship and Immigration; Ministry of Community and Social Services ; Federal - Citizenship and Immigration Canada ; United Way - Peel Region ; Private - Catholic Charities
Service Level (50) Non Profit
Subjects Assaulted women ; Counselling ; Crisis intervention ; Document services ; Employment ; Family violence ; Housing ; Immigrants ; Information and referral ; Job search training ; Legal information ; Low income housing ; Marriage counselling ; Orientation ; Refugees ; Resumes ; Settlement services ; Support groups ; Woman abuse

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Community Information Partners Peel cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.