Record Details
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Description & Services
Alternate Name VCAO ; Victim Quick Response Program
Description The Victim Crisis Assistance Ontario Program (VCAO) provides support for individuals affected by crime and tragic circumstance that is victim centered and culturally competent  
The menu of services offered by the program includes:  
•24/7 on scene crisis intervention 
•addressing immediate safety concerns 
•community information sessions 
•practical assistance 
•needs assessment 
•development of personalized service plans 
•safety planning 
•the provision of information 
•referrals to counselling and relevant community and government support services and follow up contact 
•staff and volunteers provide free confidential and non-judgmental support 
Immediate financial support is also available to eligible victims of specific crimes through the Victim Quick Response Program 
Information about police and court procedure as well as court monitoring and accompaniment is available through our agency 
The services may be provided in person or by telephone
Hours Daily 24 hours
Areas Served Caledon ; Dufferin County
Eligibility Ages: 16 year(s) and up
Fees None
Languages English ; Respondents are proficient in several languages
Contact Information
Address & Map
15924 Innis Lake Road
Caledon East, ON L7C 2Z1
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Intersection Innis Lake Rd and Old Church Rd
Accessibility Fully Accessible
Office Phone Caledon East Office 905-951-3838; Dufferin Office 519-942-1452
Fax 905-951-2772
Crisis Phone 905-951-3838
Toll Free Phone 1-888-743-6496
Primary Contact Gail Smith, Program Assistant; Email:
Primary Executive Dorothy Davis, Executive Director; Email:
Other Details
Established 1991
Elections AGM June
Funding City / Town - Caledon ; Regional / Municipal - Region of Peel, Dufferin County; United Way ; Federal - Ministry of Attorney General ; United Way
Service Level (50) Non Profit
Subjects Assaulted Men ; Assaulted women ; Crime victims ; Crisis intervention ; Elder abuse ; Sexual assault ; Volunteer opportunities

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