Dufferin Child and Family Services
Headwaters Family Visit Centre
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Record #:
CWL0324
Last Modified:
20 Oct 2025
Last Full Update:
20 Oct 2025
Record Details
| Social Media |  Website: https://dcafs.on.ca/services/child-welfare/headwaters-family-visit-centre/ |
| Social Media |  |
Description & Services
| Description | Safe, neutral and child-focused setting for visits between a child and non-custodial parent or other person * site may also be used to exchange children The Visit Centre offers separated families a way to deal with some of these problems by maintaining the important emotional bonds with family members in a setting that is both pleasant and supportive |
| Hours | Bi-weekly Fri 5:30pm-8:30pm and weekly Sat, Sun 8:30am-4:30pm |
| Areas Served | Dufferin County ; Grey County ; Peel Region ; Simcoe County ; Wellington County ; York Region |
| Eligibility | For separated families where there is a great deal of unresolved conflict between the parents, provides a neutral place to exchange the children for visits |
| Application | Parties must contact the Coordinator to arrange an intake interview prior to using the program |
| Fees | Program ; Program-charges an annual user fee to participants |
| Languages | English |
Contact Information
| Address & Map | |
| Intersection | Riddell Rd and Townline |
| Accessibility | Fully Accessible |
| Office Phone | 519-941-1530 ext 330 |
| Fax | 519-941-1525 |
| Website | http://dcafs.on.ca/developmental-support-services/headwaters-family-visit-centre/ |
| Primary Contact | Karenda Carpenter, Program Manager; Phone: 519-941-1530 ext 303; Email: karenda.carpenter@dcafs.on.ca |
| Primary Executive | Jennifer Moore, Executive Director |
Other Details
| Established | 2001 |
| Funding | Provincial |
| Service Level | (50) Non Profit |
Subjects
| Subjects | Child custody ; Supervised visiting |