Distress Centres of Greater Toronto

Record #: CWL0262
Last Modified: 29 Jun 2022
Last Full Update: 28 Jun 2022

Record Details

Social Media Website: www.dcogt.com
Social Media Website

Description & Services

Alternate Name Formerly Spectra Helpline and Toronto Distress Centre - merged in 2019 - now Distress Centres of Greater Toronto (DCGT) ; Formerly Telecare Distress Centre and Distress Centre Peel - merged December 2012 ; Spectra Community Support Services
Description Provides free telephone support in 8 languages, for the diverse population of Toronto, Peel, and the GTA through the following programs and services: 
Helpline (English) - Daily 24 hours 
Multilingual Helplines - Mon-Fri 10am-10pm 
Peel Elder Abuse Support Line - Daily 24 hours 
Telecheck for Seniors Program (55+) - outbound support service 
Touching Base (16+) - outbound support service 
Survivors Support Program - support group service 
Services provided via phone and Online Text
Hours Admin: Mon-Fri 9am-5pm * Service daily 24 hours * Chat and Text on Line 4pm-12am
Areas Served Etobicoke North ; Peel Region ; TeleCheck and Touching Base program: catchment area of the Home and Community Care Support Services Central West and Mississauga
Eligibility 55+ for telecheck seniors program * 16 and older for touching base program
Application Registration is required for: 
TeleCheck Seniors Program 
Touching Base Program (16+) 
For more information and/or to register call 289-569-1302 
Email: info@dcogt.com 
Visit website: www.dcogt.com
Fees None
Languages English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Hindi ; Portuguese ; Punjabi ; Spanish ; Urdu

Contact Information

Address & Map 7700 Hurontario Street, Unit 402 (2nd floor) 
Brampton, ON L6Y 4M3
Site Location Longo's Mall; 2nd floor - office doors are located 4 store-fronts to the right of the Scotiabank
Intersection Hurontario St and Ray Lawson Blvd
Accessibility Fully Accessible
Mailing Address 31 Adelaide Street E 
Toronto, ON M5G 1B1
Office Phone Mississauga/Brampton: 905-459-7777 
Caledon: 1-877-298-5444 
Toronto: 416-408-4357
Fax 1-888-658-8577
E-Mail info@dcogt.com
Website www.dcogt.com

Other Details

Print Material brochures and posters available
Established Distress Centre Peel (1973) and Telecare Brampton (1975), Spectra Helpline (2012), Distress Centres of Greater Toronto (2019)
Funding Regional / Municipal - Region of Peel ; Provincial ; Fundraising ; United Way - Region of Peel ; Foundation - Ontario Trillium Foundation
Service Level (50) Non Profit


Subjects Adults ; Crisis intervention ; Distress lines ; Family support ; Information and referral ; Mental health ; Safety ; Seniors ; Suicide prevention ; Telephone support ; Volunteer opportunities ; Young adults