Distress Centres of Greater Toronto
Record #:
CWL0262
Last Modified:
29 Jun 2022
Last Full Update:
28 Jun 2022
Description & Services
Alternate Name | Formerly Spectra Helpline and Toronto Distress Centre - merged in 2019 - now Distress Centres of Greater Toronto (DCGT) ; Formerly Telecare Distress Centre and Distress Centre Peel - merged December 2012 ; Spectra Community Support Services |
Description | Provides free telephone support in 8 languages, for the diverse population of Toronto, Peel, and the GTA through the following programs and services: Helpline (English) - Daily 24 hours Multilingual Helplines - Mon-Fri 10am-10pm Peel Elder Abuse Support Line - Daily 24 hours Telecheck for Seniors Program (55+) - outbound support service Touching Base (16+) - outbound support service Survivors Support Program - support group service Services provided via phone and Online Text |
Hours | Admin: Mon-Fri 9am-5pm * Service daily 24 hours * Chat and Text on Line 4pm-12am |
Areas Served | Etobicoke North ; Peel Region ; TeleCheck and Touching Base program: catchment area of the Home and Community Care Support Services Central West and Mississauga |
Eligibility | 55+ for telecheck seniors program * 16 and older for touching base program |
Application | Registration is required for: TeleCheck Seniors Program Touching Base Program (16+) For more information and/or to register call 289-569-1302 Email: info@dcogt.com Visit website: www.dcogt.com |
Fees | None |
Languages | English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Hindi ; Portuguese ; Punjabi ; Spanish ; Urdu |
Contact Information
Address & Map | 7700 Hurontario Street, Unit 402 (2nd floor) Brampton, ON L6Y 4M3 |
Site Location | Longo's Mall; 2nd floor - office doors are located 4 store-fronts to the right of the Scotiabank |
Intersection | Hurontario St and Ray Lawson Blvd |
Accessibility | Fully Accessible |
Mailing Address | 31 Adelaide Street E Toronto, ON M5G 1B1 |
Office Phone | Mississauga/Brampton: 905-459-7777 Caledon: 1-877-298-5444 Toronto: 416-408-4357 |
Fax | 1-888-658-8577 |
info@dcogt.com | |
Website | www.dcogt.com |
Other Details
Print Material | brochures and posters available |
Established | Distress Centre Peel (1973) and Telecare Brampton (1975), Spectra Helpline (2012), Distress Centres of Greater Toronto (2019) |
Funding | Regional / Municipal - Region of Peel ; Provincial ; Fundraising ; United Way - Region of Peel ; Foundation - Ontario Trillium Foundation |
Service Level | (50) Non Profit |
Subjects
Subjects | Adults ; Crisis intervention ; Distress lines ; Family support ; Information and referral ; Mental health ; Safety ; Seniors ; Suicide prevention ; Telephone support ; Volunteer opportunities ; Young adults |