Record #: CWL0262
Last Modified: 29 Jun 2022
Last Full Update: 28 Jun 2022

Record Details

Social Media Website Website:
Social Media Website

Description & Services

Alternate Name Formerly Spectra Helpline and Toronto Distress Centre - merged in 2019 - now Distress Centres of Greater Toronto (DCGT) ; Formerly Telecare Distress Centre and Distress Centre Peel - merged December 2012 ; Spectra Community Support Services
Description Provides free telephone support in 8 languages, for the diverse population of Toronto, Peel, and the GTA through the following programs and services: 
Helpline (English) - Daily 24 hours 
Multilingual Helplines - Mon-Fri 10am-10pm 
Peel Elder Abuse Support Line - Daily 24 hours 
Telecheck for Seniors Program (55+) - outbound support service 
Touching Base (16+) - outbound support service 
Survivors Support Program - support group service 
Services provided via phone and Online Text
Hours Admin: Mon-Fri 9am-5pm * Service daily 24 hours * Chat and Text on Line 4pm-12am
Areas Served Etobicoke North ; Peel Region ; TeleCheck and Touching Base program: catchment area of the Home and Community Care Support Services Central West and Mississauga
Eligibility 55+ for telecheck seniors program * 16 and older for touching base program
Application Registration is required for: 
TeleCheck Seniors Program 
Touching Base Program (16+) 
For more information and/or to register call 289-569-1302 
Visit website:
Fees None
Languages English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Hindi ; Portuguese ; Punjabi ; Spanish ; Urdu

Contact Information

Address & Map 7700 Hurontario Street, Unit 402 (2nd floor)
Brampton, ON L6Y 4M3
View Google Map
Site Location Longo's Mall; 2nd floor - office doors are located 4 store-fronts to the right of the Scotiabank
Intersection Hurontario St and Ray Lawson Blvd
Accessibility Fully Accessible
Mailing Address 31 Adelaide Street E 
Toronto, ON M5G 1B1
Office Phone Mississauga/Brampton: 905-459-7777 
Caledon: 1-877-298-5444 
Toronto: 416-408-4357
Fax 1-888-658-8577

Other Details

Print Material brochures and posters available
Established Distress Centre Peel (1973) and Telecare Brampton (1975), Spectra Helpline (2012), Distress Centres of Greater Toronto (2019)
Funding Regional / Municipal - Region of Peel ; Provincial ; Fundraising ; United Way - Region of Peel ; Foundation - Ontario Trillium Foundation
Service Level (50) Non Profit

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Community Information Partners Peel cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.