Distress Centres of Greater Toronto
Brampton, 24 Hour Helplines/Suicide Crisis Line/Multilingual Distress Lines
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Record #:
CWL0262
Last Modified:
09 Jul 2024
Last Full Update:
24 May 2024
Record Details
| Social Media |  Website: www.dcogt.com |
| Social Media |  |
Description & Services
| Alternate Name | Formerly Spectra Helpline and Toronto Distress Centre - merged in 2019 - now Distress Centres of Greater Toronto (DCGT) ; Formerly Telecare Distress Centre and Distress Centre Peel - merged December 2012 ; Spectra Community Support Services |
| Description | Trained volunteer responders provide support for people struggling with overwhelming emotional distress, social marginalization and mistreatment, or having thoughts of suicide. Provides free telephone support in English and 8 languages, for the diverse population of Toronto, Peel, and the GTA through the following programs and services: Helpline (English) - Daily 24 hours well-trained volunteer responders provide timely support to people struggling with emotional distress, social marginalization and mistreatment, or having thoughts of suicide 9-8-8 Suicide Crisis Helpline a new helpline for anyone across Canada who is thinking about suicide, or who is worried about someone they know. Call or text 9-8-8 toll-free, anytime for support in English and French Multilingual Distress Lines - Support in 8 languages, Mon-Fri 10am-10pm trained volunteers assist people in the areas of emotional distress, relationship issues, and life changes. English service offered daily 24 hours. Service also offered in 8 other languages: Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu Survivors of Suicide and Homicide Loss those who have lost someone to a suicide or homicide experience a number of short and longer term impacts including social and mental health impacts. Open conversations with trusted individuals and peers helps to process feelings of loss and isolation and provides help to navigate the journey of healing and loss Services provided via phone and text Volunteer opportunities available |
| Hours | Admin: Mon-Fri 9am-5pm * Service Helplines: daily 24 hours * Text Line 4pm-12midnight * Multilingual Distress Lines Mon-Fri 10am-10pm |
| Areas Served | Etobicoke North ; Peel Region ; * TeleCheck and Touching Base program: catchment area of Ontario Health atHome -Brampton (Central West) and Mississauga |
| Eligibility | 55+ for TeleCheck Seniors Program * 16 and older for Touching Base Program * other programs open to all |
| Fees | None |
| Languages | English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Hindi ; Portuguese ; Punjabi ; Spanish ; Urdu |
Contact Information
| Site Location | Brampton |
| Mailing Address | Box 243 Adelaide PO E Toronto, ON M5C 2J4 |
| Office Phone | Mississauga/Brampton: 905-459-7777 Caledon: 1-877-298-5444 Toronto: 416-408-4357 |
| Fax | 1-888-658-8577 |
| info@dcogt.com | |
| Website | www.dcogt.com |
Other Details
| Print Material | brochures and posters available |
| Established | Distress Centre Peel (1973) and Telecare Brampton (1975), Spectra Helpline (2012), Distress Centres of Greater Toronto (2019) |
| Funding | Regional / Municipal - Region of Peel ; Provincial ; Fundraising ; United Way - Region of Peel ; Foundation - Ontario Trillium Foundation |
| Service Level | (50) Non Profit |