Trillium Health Partners

Crisis Intervention Team, Mississauga Hospital Site and Credit Valley Hospital Site

Record #: CMH0075
Last Modified: 23 Apr 2019
Last Full Update: 23 Apr 2019

Description & Services

Description Offers assessments, single session counselling and referral to appropriate hospital and/or community resources for adults who are experiencing a mental health crisis. This can include (but not exclusive to) people suffering from depression, anxiety, suicidal, situational crisis, relationship difficulties, stress, family crisis, addiction issues, anger management or situational crisis.  
Team consists of a skilled social worker or a nurse specializing in crisis intervention who works closely with the Emergency Department and the Mental Health Program * provides consultations to ER physician for patients registered in the emergency department and experiencing mental health and/or psychological crises * provides clinical assessment, intervention and referrals to community resources to people experiencing a mental health crisis and/or issues with addictions * telephone crisis coverage includes consultation and community resource information to family physicians and crisis counseling to persons and/or family members who may call the hospital in crisis 
Crisis worker is on site in the ER, Mon-Fri, 9:00am - 11:00pm, Sat, Sun and statutory holidays, 11:00am - 11:00pm * Crisis Intervention Team is available to meet with anyone who is registered with the Emergency Department at either the Credit Valley Hospital or Mississauga Hospital * referrals received for patients at the Queensway Health Centre are seen at the Mississauga Hospital site 
People experiencing a mental health or addiction crisis can call Crisis Support Peel Dufferin (24/7) at 905-278-9036 or visit Canadian Mental Health Association - Peel Dufferin Branch * for non-crisis information, contact 905-451-2123
Hours Mississauga Hospital Site - 24 hours per day, 7 days per week 
Credit Valley Hospital Site - 20 hours (0700-0300) per day, 7 days per week
Areas Served Peel Region ; Toronto West
Application Referrals for the Crisis Intervention Team at Trillium Health Partners are through Emergency Department at Mississauga Sitesand Credit Valley Hospital Site. Referrals from the Urgent Care Centre at Queensway Site, Etobicoke are seen at the Mississauga Hospital Site.
Fees None - Covered by OHIP
Languages English ; Accommodation is made to communicate with everyone, regardless of language spoken, to the best of our ability

Contact Information

Address & Map
100 Queensway W
Mississauga, ON L5B 1B8
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Intersection Mississauga Hospital Site: Queensway W and Hurontario St (Hwy 10) Credit Valley Hospital Site: Erin Mills Parkway and Eglinton
Transit Information Mississauga Transit Route: 4 Applewood or 19 Hurontario Mississauga Transit 905-615-4636 *
Accessibility Fully Accessible ; Unknown
Office Phone 905-848-7495
Crisis Phone Mississauga Hospital Site: 905-848-7100 and ask the hospital operator to page the Crisis Intervention Team 
Credit Valley Hospital Site: 905-813-6199
Primary Contact Susan Stemeroff, Clinical Leader; Phone: 905-848-7100 ext 2524

Other Details

Funding Provincial
Service Level (50) Non Profit

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Community Information Partners Peel cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.