Peel. Social Services Department

Ontario Works in Peel

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Record #: CDR1145
Last Modified: 20 Feb 2026
Last Full Update: 20 Feb 2026

Record Details

Social Media Website Website: https://peelregion.ca/services/ontario-works-or-emergency-assistance
Social Media Website

Description & Services

Description The Client Services Unit provides Ontario Works clients with short-term financial assistance, along with a variety of services and programs to assist them in obtaining employment and increasing independence. The Client Services team is made up of Caseworkers and Employment Services Workers who work with clients to achieve this goal. 
 
Each client will have a Caseworker who will meet with them on a regular basis to review financial eligibility, discuss short and long term employment goals, discuss other services available to them, and provide referral services. 
 
If you do not have an application number, you can find out the status of your application by contacting: 
 
Toll-free: 1-888-999-1142 
TTY: 1-800-387-5559
Hours Mon-Fri 8:30am-5:00pm
Dates All year (except holidays)
Areas Served Brampton ; Caledon ; Malton ; Mississauga
Fees None - services are free of charge
Languages English ; Staff member MAY be available who speaks the following: French, Spanish, Polish, Punjabi, Hindi, Urdu, Portuguese, Italian, Cantonese; call to confirm

Contact Information

Address & Map
10 Peel Centre Dr, Suite B
Brampton, ON
 
View Google Map
Accessibility Fully Accessible
Mailing Address PO Box 2700 
10 Peel Centre Drive 
Brampton, ON L6T 0E6
Office Phone 905-793-9200 
You can also call toll free 1-888-999-1142 to apply over the phone.
Crisis Phone Apply for emergency assistance 
You can also call: 
Brampton and Mississauga 905-793-9200 
Caledon 1-800-327-5379
Website https://peelregion.ca/services/ontario-works-or-emergency-assistance
Primary Contact Phone: ext 8860
Alternate Contact Phone: ext 8860

Other Details

Funding Regional / Municipal - Peel. Ontario Works; ROP-Human Services Dept. ; Federal - Canada. Human Resources & Skills Development Canada (HRSDC)
Service Level (20) Regional Government

Subjects

Subjects Computers ; Counselling ; Document services ; Employment ; Job search training ; Regional government ; Resumes

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