Ontario Retirement Communities Association

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Record #: MHL0081 Last Modified: 09 May 2013 Last Full Update: 09 May 2013
Record Details
Social MediaFacebook Facebook: www.facebook.com/pages/Ontario-Retirement-Communities-Association-ORCA/314724625252281
Twitter Twitter: twitter.com/ORCAhomes
Website Website: www.orcaretirement.com/
Social MediaFacebook Twitter Website
Description & Services
Alternate NameORCA
DescriptionThe Ontario Retirement Communities Association (ORCA) is a voluntary non-profit association that represents operators of retirement residences in Ontario. In compliance with Ontario’s Retirement Homes Act (RHA), ORCA members offer Ontario seniors a safe, well-maintained, and comfortable living environment. For 35 
years, ORCA has set the standard for operational excellence through its longstanding accreditation program and its leadership in retirement living education. ORCA represents more than 80 per cent of the retirement home 
sector in Ontario with members providing accommodations and services to more than 37,000 seniors. ORCA’s membership also includes 270 commercial members who provide products and services to retirement communities. 
ORCA’s dedicated retirement-specific education programs provide affordable and accessible training to members throughout the province. With innovative content and delivery methods, ORCA’s programming educates members of legislative requirements and operational best practices. ORCA provides online training to frontline staff covering mandatory requirements under applicable legislation. ORCA also works actively with communitybased experts to create programs and training opportunities that are current, credible, and designed to meet the changing needs of today’s seniors. 
ORCA is committed to retirement living communities by advocating for seniors and retirement operators, as well as updating them on issues relating to standards of care and delivery. The Association has long been an advocate for legislation that enhances consumer protection and reinforces high standards of safety, care and service. 
ORCA provides a variety of platforms for its members to develop and share best practices. Members are invited to participate in professional development opportunities and meetings throughout the year where they come together to learn and share ideas across a wide range of topics. 
ORCA works closely and actively with a number of organizations dedicated to supporting and protecting Ontario seniors. The association is an integrated partner with a variety of health, social and community organizations, reflecting the role of retirement living operators as important providers of services to today’s seniors. Some examples of these partnerships include the Ontario Network for the Prevention of Elder Abuse, Alzheimer's Society of Ontario, the College of Nurses of Ontario, and many more.
HoursMon-Fri 9am-5pm
Areas ServedOntario
LanguagesEnglish ; French
Contact Information
Address & Map
2390 Bristol Circle, Unit 6
Oakville, ON L6H 6M5
View Google Map
IntersectionWinston Churchill/Dundas
AccessibilityFully Accessible
Office Phone905-403-0500
Toll Free Phone1-888-263-5556
Primary ContactNatalie Edwards, Manager, Member Services; Phone: 905-403-0500 ext 230; Email: info@orcaretirement.com
Primary ExecutiveLaurie Johnston, CEO; Phone: 905-403-0500 ext 222
Other Details
FundingProvincial - Ontario Ministry of Citizenship ; Membership fees
Service Level(50) Non Profit
SubjectsAdvocacy ; Complaints ; Information and referral ; Professional associations ; Residential care ; Retirement homes