Brampton Multicultural Community Centre

BMC Brampton

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Record #: MAL0125 Last Modified: 05 Mar 2014 Last Full Update: 17 Jan 2013
Record Details
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Description & Services
Alternate NameNewcomer Settlement Program ; NSP
DescriptionNeighbourhood multi-service agency * provides services to the most vulnerable individuals and families through drop-in or phone service 
Services include (but are not limited to) - settlement & integration programs * information & orientation sessions * referral to appropriate services * educational workshops * skills development * employment related services * assisting people with Ontario Works * counselling and support counselling * translation and interpretation * support for seniors 
Services are provided at Three locations 
150 Central Park Dr, Ste 107, Brampton 
3190 Ridgeway Dr, Unit 35, Mississauga 
197 County Court Boulevard, Unit 303 Brampton 
Immigrant Settlement & Adaptation Program * (ISAP) 
For new immigrants within their first year of arrival * assists these immigrants to settle effectively in Canada * offers orientation and information sessions * interpretation & translations * employment related support * initial needs assessment * referrals to appropriate services * solution-focused counseling * service bridging * offered in both official languages * focus is on immigrants speaking African * Yoruba * Arabic * Tamil * Persian * Spanish * Hindi * Gujarati * Urdu * Punjabi * and other languages from South Asian Countries 
Newcomers Settlement Program * (NSP) 
Supports the early and effective settlement of newcomers to Ontario * priority is to support newcomers who have been in Canada for less than five years includes permanent residents * Canadian citizens * refugees * refugee claimants * non-immigrants foreign domestic workers in Canada who may subsequently apply for permanent resident status under Live-in Care Giver Program * offers information & orientation * interpretation and translation * supportive counselling * referral and access to services * employment related support * program focuses on but is not limited to Urdu * Arabic * Punjabi  
Community Social Support Program * (CSSS) Immigrants' Support Beyond 5-Years 
Serves men * women * youth * and families from diverse population in Brampton and surrounding areas * primarily a drop in program for clients to receive support in their settlement process * offers supportive counseling * information and referrals for immigrants (who are in Canada 5yrs and beyond) and for the non-conventional refugees or people with no status * group does not qualify under any other program or services * information sessions and workshops for * adult * seniors * and youth * parenting * health * life skills development 
Access Centre Of Training And Technology * (ACT) 
Serves individuals looking to improve or develop their computer skills * affordable instructor led training program * available to all volunteers and individuals who cannot afford to pay even the nominal cost * MS Office * Excel * Word * Power Point * Internet * Outlook * Basic Accounting * ACCPAC * basic key boarding * program is not only financially self-reliant but supports the administrative needs of BMC and complements the other programs and services 
Volunteer Management * (VMP) 
Serves individuals * newcomers and the community at large to develop or enhance their skills through volunteer work; allowing them to gain 'Canadian Experience' and increase their community participation also benefits individuals in developing their leadership skills and becoming role models for the community 
Multicultural Settlement And Education Partnership * (MSEP)  
Partnership with the Peel District School Board * Dufferin Peel Catholic District School Board * Citizenship and Immigration Canada * settlement service program * helps newcomer families adapt and integrate into the Canadian education system * culture * and society provided to the families from the base of their schools (only offered in Brampton) 
Job Search Workshop * (JSW) 
Helps immigrants and newcomers in their job search efforts * resume writing techniques * job search techniques * interviewing skills * students use skills through hands-on work * role-playing * interactive discussions * job coaching * mentoring * career assessment, * supportive counselling * connection to employers, * and three months follow up 
Employment Support *  
Resume writing * role play * interview skills * job fairs * labour market information * job placements * job board 
Government Forms available * Citizenship * Permanent Resident (PR) * Social Insurance Number (SIN) * Canada Pension Plan (CPP) * Old Age Supplement (OAS) * sponsorship * Canadian passport * Affordable Housing * Ontario Health Insurance (OHIP) card 
Organizations operating within Centre include * Muslim Community Services (MCS * offering LINC classes * Violence Against Women program (VAW)) * and support to children who witness abuse Library Settlement Partnerships (LSP) * Settlement Services for newcomers in partnership with Brampton Library * Information & Referral * Group Sessions * services provided from two library branches: * Chincagousy * South Fletcher during library hours
HoursBrampton Mon-Fri 9 am-5:00 pm *
Mississauga Mon-Fri 9 am-5:00 pm
Areas ServedBrampton ; Mississauga ; Peel Region
FeesProgram - Access Centre for Training & Technology: nominal fee
LanguagesEnglish ; French ; Arabic ; Bengali ; Bosnian ; Dari ; Farsi (Persian) ; Gujurati ; Hindi ; Punjabi ; Somali ; Spanish ; Swahili ; Tamil ; Urdu ; Interpretive Services ; Yoruba
Contact Information
AddressCivic Centre
150 Central Park Dr, Ste 107
Brampton, ON L6T 2T9
View Google Map
Site LocationInside the Brampton Civic Centre
IntersectionS of Queen St E & Central Park Dr
AccessibilityFully Accessible
Mailing AddressL6W 4P6
Office Phone905-790-8482
Crisis Phone905-790-8482
Primary ContactJimena Merlo, Assistant Manager; Phone: 905-790-8482 ext 201; Email:
Alternate ContactSalima Tejani, Assistant Manager, Settlement Services; Phone: 905-790-8482 ext 325; Email:
Primary ExecutiveAhmed Iqbal, Executive Director; Email:
Alternate ExecutiveDima Amad, Manager, Programs & Services; Phone: 905-790-8482 ext 304; Email:
Volunteer CoordinatorAnjum Zaman, Volunteer Coordinator; Email:
Other Details
Established1 Apr 1987
ElectionsBoard of Directors: every two years 
Officers: annually at AGM
FundingRegional / Municipal - Region of Peel ; Provincial - Ontario. Ministry of Citizenship & Immigration ; Federal - Citizenship and Immigration Canada ; Fundraising ; Donations ; United Way
Service Level(50) Non Profit
SubjectsBusiness administration ; Community centres ; Computers ; Counselling ; Employment ; Form filling ; Health education ; Immigrants ; Information and referral ; Interpretation ; Job search training ; Low income people ; Multiculturalism ; Orientation ; Parenting support ; Resumes ; Self help groups ; Seniors ; Settlement services ; Translation ; Women ; Youth