Better Business Bureau of Mid-Western & Central Ontario

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Record #: BRA2174 Last Modified: 18 Nov 2014 Last Full Update: 18 Nov 2014
Record Details
Social MediaWebsite Website:
Social MediaWebsite
Description & Services
Alternate NameBBB
DescriptionThe Better Business Bureau is a not-for-profit, independent, self-governing organization established by members of the business community * collects and reports information to help callers make informed decisions * answers phone inquiries about business reputations or gives general direction * receives, reconciles and resolves written complaints and reports these to callers * educates businesses and consumers with news releases, TV and radio releases, guest speaking, trade show attendance and seminars * advises on all types of solicitations * works with other agencies, associations, police, and all levels of government to assist businesses and consumers to be more informed and satisfied

Dispute Resolution Centre - provides consumers and businesses with quick and inexpensive dispute resolution

Does not: undertake credit collections or give detailed credit advice * act as lawyer or interfere with legal processes * create any laws * charge people with legal action * do police work * participate in joint complaint resolutions * do referrals of any business * recommend or endorse prices or quality of goods and resources * accept verbal complaints for action
HoursMon-Fri 8:30 am-4:30 am
Information Line: Mon -Sun 24 hours
Areas ServedCambridge ; Greater Toronto Area ; Guelph ; Hamilton ; Kitchener ; Niagara Falls ; Peel Region ; Waterloo
Contact Information
Address & Map
30 Duke St W, Ste 903
Kitchener, ON N2H 3W5
View Google Map
IntersectionQueen St N and Duke St W
Office Phone*519-579-3080  
Toronto office inquiries *416-323-9946
Toll Free Phone1-800-459-8875
Primary ExecutiveRic Borski, President & CEO; Phone: 519-579-3084
Other Details
Service Level(50) Non Profit
SubjectsAdvertising ; Advocacy ; Business associations ; Complaints ; Conflict resolution ; Consumer protection ; Information and referral