TransHelp

Accessible Transportation, Peel Public Works

Record Details
Social Media Website Website: www.peelregion.ca/transhlp/
Social Media Website
Description & Services
Description The Region of Peel has several modes of transportation available to the public, including both conventional and specialized transit services. These include the City of Mississauga’s conventional bus service (MiWay), the City of Brampton’s conventional bus service (Brampton Transit), and the Region of Peel’s specialized transportation services (TransHelp) 
 
TransHelp provides a safe and reliable transportation option for persons with disabilities to travel with freedom and dignity. Applicants may be eligible for TransHelp service if their disability presents a barrier for using any of the conventional transit options for all or part of their trip. Disabilities may be permanent and/or temporary and are those identified in the Ontario Human Rights Code including, but not limited to physical, sensory, cognitive and mental health disabilities 
 
Visitors registered with other specialized transportation services must request that their provider register them with TransHelp. Once visitors are registered with TransHelp they may book rides, provided they prepay their rides and use equipment that can be safely accommodated on TransHelp vehicles
Hours Customer Contact Centre 8am-12am (midnight), 7 days a week 
Transit Hours Mon-Sun and Holidays 6 am-1 am
Areas Served Peel Region
Application All TransHelp applicants are required to complete a “TransHelp Service Eligibility Application Form”. Visit the TransHelp website to find the application: http://www.peelregion.ca/transhelp/  
 
If you have any questions about the application process please contact Customer Service at 905-791-1015 and press 2 to speak with a Customer Service Representative 
 
The completed applications can be submitted on-line or may be sent via mail, fax, or dropped off to TransHelp at: 
 
2 Copper Road, Brampton, Ontario L6T 4W5 
or 
10 Peel Centre Drive, Brampton, Ontario L6T4B9 
Fax: 905- 277-5864
Fees Service - Transhelp fares
Languages English
Contact Information
Address & Map
Customer Contact Centre
10 Peel Centre Drive
Brampton, ON L6T 4B9
 
View Google Map
Intersection Queen St. E and Central Park Drive
Accessibility Fully Accessible
Office Phone 905-791-1015 ext 2
Fax 905-277-5864
E-Mail transhelp@peelregion.ca
Website www.peelregion.ca/transhelp/
Primary Executive Steven Fantin, Director, Accessible Transportation
Other Details
Print Material TransHelp User Guide
Service Level (20) Regional Government
Subjects
Subjects Disabilities ; Physical disabilities ; Transportation

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