Spectra Community Support Services


Record Details
Social Media Website Website: www.spectrahelpline.org/
Social Media Website
Description & Services
Description *24/7Helpline (Eng): 
Offers 24/7 telephone support, crisis intervention, suicide intervention and referrals to the community. Trained volunteers answer the line and provide listening, emotional support and empathy. Public education. 
*Multi-Lingual Distress Line: Multilingual Helplines are open Mon-Fri 10am-10pm. 
*Peel Elder Abuse Support Program: 
Offers telephone support to older adults or those out in the community who may be experiencing or suspect abuse. The service is provided 7 days a week from 12noon- 8pm by specially trained senior volunteers. 
The program also has a Program Facilitator that specializes in providing individualized support to those experiencing abuse.  
Public education and elder abuse awareness. 
*Telecheck Seniors Program (55+): provides ongoing telephone support for isolated seniors. Our regular calls provide safety check-ins, medication reminders, or social calls. We also focus on offering clients a chance to be heard by providing emotional support, companionship and a sense of community. We work together to reduce feelings of isolation and loneliness, provide positive coping skills, offer referrals to community services, and keep people safe.  
*Touching Base Program (16+): Whether dealing with a mental health issue, preventing or de-escalating a crisis situation, or relieving loneliness and isolation, Spectra is here to support and listen whenever needed. Touching Base is a transitional support program for individuals 16+. Our program is available for 3-6 months during client crisis or transition, (e.g. hospital to home, between services, etc.). We provide medication reminders, safety checks, and/or emotional support. We work together to reduce feelings of isolation, provide positive coping skills, encourage recovery, and keep people safe. Please see website for phone number for your area.
Hours *Helpline 24/7 
*Distress Line Mon-Sun 24 hours 
*Peel Elder Abuse Support Program Mon-Sun 12noon-8pm
Dates All year
Areas Served Peel Region ; Peel Region
Eligibility All ages
Fees None
Languages English ; French ; Amharic ; Arabic ; Bengali ; Chinese (Mandarin) ; Croatian ; Filipino ; German ; Hindi ; Italian ; Malayalam ; Marathi ; Polish ; Portuguese ; Punjabi ; Romanian ; Sinhala ; Spanish ; Tamil ; Telugu ; Urdu ; Ebonics
Contact Information
Accessibility Unknown
Mailing Address 7700 Hurontario Street 
Mississauga, ON L6Y 4M3
Office Phone 289-569-1200
Fax 1-888-658-8577
Crisis Phone Brampton: 905-459-7777 
Mississauga: 905-459-7777 
Caledon: 1-877-298-5444
TTY Phone Distress Line 905-278-4890
E-Mail info@spectrahelpline.org
Website https://www.spectrahelpline.org/
Other Details
Service Level (50) Non Profit ; (51) Registered Charity
Subjects Crisis intervention ; Distress lines ; Education ; Friendship services ; Information and referral ; Mental health ; Mental health services ; Speakers bureaus ; Suicide ; Suicide prevention ; Telephone support ; Volunteer opportunities

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