Findhelp Information Services

211 Central Ontario

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Office Phone 416-397-4636; 2-1-1 (within 416 and 647 area codes); Administration 416-392-4605
Fax 416-392-4404
TTY Phone 1-888-340-1001
Address/Location Info
Address 543 Richmond St W, Ste 125
Toronto, ON M5V 1Y6
View Google Map
Located In Community Toronto Central
Intersection Bathurst St and Queen St W
Accessibility Fully Accessible ; Partially Accessible - Wheelchair
Description/Eligibility/Service Details
Description Provides community information services

211 * 416-397-4636 * 2-1-1 (within 416 and 647 area codes) * provides confidential information and referral on a wide range of community, social services, health, and government programs * information counselors assess, refer and advocate to assist persons in contacting appropriate services * information provided by telephone, e-mail or mail *

Data and resource coordination services - includes Ontario-wide web resources at

Training And Outreach Requests * 416-392-4544 * provides training on assessment, information, referral, interviewing, communication and advocacy skills (fee charged) * outreach presentations (free, but honoraria requested)

Partnership Opportunities * 416-392-4566 * information on partnerships for development of community directories, databases or helplines
Hours 2-1-1 -- Mon-Sun 24 hours * office Mon-Fri 8:30 am-4:30 pm
Areas Served Durham Region ; Peel Region - Some services provided for residents of Peel ; Toronto (City of) ; York Region
Fees Publications - Fees for most ; None - Helplines free
Languages English ; French ; Amharic ; Arabic ; Chinese ; Chinese (Cantonese) ; Chinese (Mandarin) ; Czech ; Filipino ; Hindi ; Italian ; Kinyarwanda ; Punjabi ; Russian ; Slovak ; Spanish ; Swahili ; Tigrinya ; Urdu ; *Telephone interpretation to access service can be arranged for over 180 languages
Contact Information
Social Media Facebook Facebook:
Twitter Twitter:
Website Website:
Primary Executive Sue Wilkinson, Executive Director and CEO
Other Info
Alternate Name 211 Toronto
Funding City / Town - Toronto ; Provincial - Ontario ; United Way
Service Level (70) Community Information
Subjects Community information centres ; Employment ; Homeless people ; Information and referral ; Job search training ; Online searching ; Publications
Service Categories Comprehensive Information and Referral ; Job Information ; Job Search Resource Centres ; Resume Preparation Assistance ; Shelter Information Lines

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Community Information Partners Peel cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.