Findhelp Information Services

211 Central Ontario

Record #: CDR0286
Last Modified: 20 Aug 2019
Last Full Update: 20 Aug 2019

Record Details

Social Media Facebook: https://www.facebook.com/211Central 
Twitter: https://twitter.com/211Central 
Website: www.findhelp.ca
Social Media Facebook Twitter Website

Description & Services

Alternate Name 211 Toronto
Description Provides community information services

211 * 416-397-4636 * provides confidential information and referral on a wide range of community, social services, health, and government programs * information counsellors assess, refer and advocate to assist persons in contacting appropriate services * information provided by telephone, e-mail, text and chat * Customer Service, info@findhelp.ca * www.211Central.ca

Data and resource coordination services -- including local and Ontario-wide web resources of community, health, social and related government services such as www.211Central.ca * Update Desk, 211update@findhelp.ca

Training And Outreach Requests * training@findhelp.ca * provides training on assessment, information, referral, interviewing, communication and advocacy skills (fee charged) * outreach presentations (free)

Partnership Opportunities * 416-392-4605 ext 101 * information on partnerships for development of community directories, databases or helplines
Hours 2-1-1 -- Mon-Sun 24 hours * office Mon-Fri 8:30am-4:30pm
Areas Served Durham Region ; Peel Region - Some services provided for residents of Peel ; Toronto (City of) ; York Region
Fees Publications - Fees for most ; None - Helplines free ; None - Helplines free ; Fees for training services * free membership *
Languages English - 24 hours ; French - 24 hours ; Amharic ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Czech ; Filipino ; Hindi ; Italian ; Punjabi ; Russian ; Slovak ; Somali ; Spanish ; Swahili ; Tigrinya ; Urdu ; *Telephone interpretation to access service can be arranged for over 180 languages

Contact Information

Address & Map
1 St Clair Avenue W, Ste 1000
Toronto, ON M4V 1K6
Intersection Yonge St and St Clair Ave W
Accessibility Fully Accessible ; Partially Accessible - Wheelchair ; Easy access to elevator ; Washrooms not accessible
Office Phone 416-397-4636; 2-1-1 ; Administration 416-392-4605
Fax 416-392-4404
TTY Phone 1-888-340-1001
E-Mail info@findhelp.ca
Website www.findhelp.ca
Primary Executive Sue Wilkinson, Executive Director

Other Details

Funding City / Town - Toronto ; Provincial - Ontario ; United Way
Service Level (70) Community Information

Subjects

Subjects Community information centres ; Employment ; Homeless people ; Information and referral ; Job search training ; Online searching ; Publications