Global Affairs Canada

Consular Services, Travel Information and Assistance for Canadians Abroad

Record #: BRA0075
Last Modified: 07 Feb 2020
Last Full Update: 07 Feb 2020

Record Details

Social Media Facebook: https://www.facebook.com/travelGoC 
Twitter: https://twitter.com/travelGoC 
Website: travel.gc.ca
Social Media Facebook Twitter Website

Description & Services

Description Provides travel information and assistance services for Canadians living or traveling outside Canada * check the web site for the different services offered overseas (in some places, Australian diplomatic officers provide consular services to Canadians) * responds to emergencies * communicates with family and/or friends in the event of an emergency * provides contact with arrested or detained persons (service varies from country to country depending on needs and conditions) * deals with missing persons, child custody, kidnapping * provides citizenship service: advice & guidance; and forwarding to Registrar of Citizenship as well as passport information * provides a registration service for Canadians living or travelling in a foreign country, especially where a potential for problems or a developing crisis could arise
Hours Consular Services Mon-Sun 24 hours
Areas Served Outside Canada
Eligibility Canadian citizens
Fees Service - for some services - check web site for details
Languages English ; French

Contact Information

Address & Map
125 Sussex Dr
Ottawa, ON K1A 0G2
Intersection At Sussex Dr and King Edward Ave
Accessibility Fully Accessible
Office Phone 613-944-6788
Fax 613-943-1054
Crisis Phone From outside Canada 613-996-8885 (call collect where available). From within Canada and US 1-800-267-6788
TTY Phone 613-944-1310; 1-800-394-3472 (in Canada and US)
Toll Free Phone 1-800-267-6788 (from Canada or US)
E-Mail travel@international.gc.ca
Website www.travel.gc.ca

Other Details

Service Level (40) Federal Government

Subjects

Subjects Consulates ; Embassies ; Emergencies ; International services ; Missing persons ; Passports ; Travel information