Peel Public WorksAccessible Transportation-TransHelp |
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| Record Details | ||||
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| Social Media |  Website: www.peelregion.ca/transhlp/ | |||
| SOCIAL_MEDIA_ICON |  | |||
| Phone | ||||
| Office Phone | 905-791-1015 ext 2 | |||
| Fax | 905-277-5864 | |||
| Address/Location Info | ||||
| Address | 3190 Mavis Rd Mississauga, ON L5C 1T9 View Google Map | |||
| Located In Community | Mississauga | |||
| Intersection | Mavis Rd/Dundas St W | |||
| Accessibility | Fully Accessible | |||
| Description/Eligibility/Service Details | ||||
| Description | Specialized transit system intended for people residing in the Regional Municipality of Peel who are physically unable to board public transit vehicles due to functional mobility problems. All TransHelp applicants, regardless of mobility status are required to complete an “Application for Transportation Services Form” and obtain certification from their Physician, Occupational Therapist or Physiotherapist. Contact Customer Service at 905-791-1015 and press 2 to speak with a Customer Service Representative to receive an “Application for Transportation Services Form”.
The completed applications may be sent via mail, fax, e mail or dropped off to TransHelp at
3190 Mavis Road, Mississauga, Ontario L5C 1T9
or
10 Peel Centre Drive, Brampton, Ontario L6T4B9
Fax #: 905 277 5864
Visitors registered on another Para transit service may book TransHelp rides, provided they prepay their rides and use equipment that can be safely accommodated on TransHelp vehicles Elderly persons or dialysis patients are not automatically eligible for Transhelp service * blind persons able to board public transit are not eligible for Transhelp service * people with emotional problems and/or mental disability may be eligible to use the service, if in addition to the above they have a physical disability that prevents them from boarding public transit vehicle | |||
| Hours | Customer Contact Centre Mon-Fri 8 am-8 pm Transit Hours Mon-Sun and Holidays 6 am-1 am | |||
| Areas Served | Peel Region | |||
| Eligibility | The service is intended for people residing in the Regional Municipality of Peel who are physically unable to board public transit vehicles due to functional mobility problems | |||
| Application | All TransHelp applicants, regardless of mobility status are required to complete an “Application for Transportation Services Form” and obtain certification from their Physician, Occupational Therapist or Physiotherapist. Contact Customer Service at 905-791-1015 and press 2 to speak with a Customer Service Representative to receive an “Application for Transportation Services Form”. The completed applications may be sent via mail, fax, e mail or dropped off to TransHelp at 3190 Mavis Road, Mississauga, Ontario L5C 1T9 or 10 Peel Centre Drive, Brampton, Ontario L6T4B9 Fax #: 905 277 5864 | |||
| Fees | Service - Transhelp fares | |||
| Languages | English | |||
| Contact Information | ||||
| transhelp@peelregion.ca | ||||
| Website | www.peelregion.ca/transhlp/ | |||
| Primary Contact | Mark Castro, Manager; Phone: 905-791-1015 ext 6850; Email: mark.castro@peelregion.ca | |||
| Alternate Contact | Maarit Varga, Supervisor, Client & Administration Services; Phone: 905-791-1015 ext 6473; Email: maarit.varga@peelregion.ca | |||
| Other Info | ||||
| Print Material | TransHelp User Guide | |||
| Service Level | (20) Regional Government | |||
| Subjects | ||||
| Subjects | Disabilities ; Physical disabilities ; Transportation | |||
| Local Subjects | Transportation services (PDN) | |||
| Broader Terms | Disabilities | |||
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