Canadian Mental Health Association

Peel Branch, Outreach Program

[  Suggest an Update |  Print Version (New Window) ]
Record #: CMH0095 Last Modified: 07 Nov 2014 Last Full Update: 09 May 2013
Record Details
Social MediaWebsite Website:
Description & Services
Alternate NameCMHA
DescriptionReaches out to homeless individuals by mobile van "reconnaissance" trips (responding to tips and referrals from churches, Street Help Line, agencies and general public, by visiting shelters and other areas frequented by homeless people). Outreach identifies and informally assesses potential clients who may need support services and initiates referrals to appropriate services. Assesses assess potential clients' housing and related needs; provide information about options available; confirms their interest in the program; refers elsewhere as needed; and follows waiting list procedures as appropriate. 
Project team becomes familiar with, and is current with, relevant legislation, information on application procedures and waiting lists for specific housing support services and financial assistance. Outreach team identifies and matches specific client needs with and filling units as available. Assists clients when viewing/applying for housing. Staff are trained in landlord and tenant relations, develops a knowledge base and imparts this information to clients. 
Initiates referrals for services needed by client and persists assertively until services are provided. When it is perceived that an individual is being discriminated against or does not possess the assertiveness to challenge their entitlements, provides client with information and encourage confidence to advocate for him/herself or advocates on his/her behalf when necessary. 
Program representatives participate in committees, coalitions, and forums to ensure that systemic advocacy is pursued on behalf of homeless individuals.
HoursMon Fri 8:30 am-4:30 pm; Mon, Wed, Fri 6 pm-9 pm; Sat, Sun 11 am-3 pm
DatesAll year
Areas ServedPeel Region
EligibilityAges: 16 year(s) and up 
Homeless or potential homeless
LanguagesEnglish ; French
Contact Information
Address3190 Mavis Road
Mississauga, ON L5C 1T9
View Google Map
AccessibilityFully Accessible
Office PhoneOutreach Line 1-877-848-8481; Office 905-451-1718
Toll Free Phone1-877-848-8481
Primary ContactErwin Reid, Outreach Program Manager, Canadian Mental Health Peel; Phone: 1-877-848-8481; Fax: 905-848-9320; Email:
Other Details
Service Level(50) Non Profit ; (51) Registered Charity
SubjectsAdvocacy ; Assessments ; Homeless people ; Housing ; Information and referral ; Mental disorders ; Mental health ; Mental health services ; Outreach