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 Record #Organization / Program Name(s) Address Office Phone Description Hours My List
Map RecordCDR0103Bob Rumball Centre for the Deaf BRCD 
2395 Bayview Ave 
North York, ON M2L 1A2
416-449-9651 Offers the following services: 
 
BOB RUMBALL CENTRE FOR THE DEAF (BCRD) 
416-449-9651 * TTY 416-449-2728 * fax 416-449-8881 
The centre operates a wide variety of programs, some residential and some day programs. Also operates residential housing off-site in several areas around Toronto. 
 
On site services include: 
Supportive housing apartments for Deaf and Deaf-blind seniors; day program; literacy programs for Deaf adults; preschool for Deaf children; support program for parents with newly diagnosed infants; Early Years Centre for the local community (including deaf parents and children); and residential and day programs for Deaf adults with complex needs. 
 
Also offers American Sign Language (ASL) classes to the general public of all ages. 
 
BOB RUMBALL ASSOCIATIONS FOR THE DEAF (BRAD) 
905-878-4932 * TTY 905-875-4368 * fax 905- 878-4934 
Located in the Milton/Halton Hills area. Provides a variety of care and support to deaf children and adults with a variety of needs including troubled youth, developmentally delayed and Deaf plus individuals, youth and adults with behavioral, emotional or psychiatric problems, young offenders and dually diagnosed individuals. Residential and day services. 
Also offers American Sign Language classes to residents of Halton and surrounding areas. 
 
RUMBALL (ONTARIO) CAMP OF THE DEAF (OCD) 
705-378-2898 * TTY 705-378-0512 * fax 705-378-0380 
Interdenominational Christian camp located south of Parry Sound, offering worship programs, spiritual services, counselling and Bible camp. 
 
BOB RUMBALL HOME FOR THE DEAF 
Located in Barrie, this 64 bed long-term care home is specially designed for the care of deaf or deaf-blind residents. 
Contact Shirley Cassel 705-719-6700 
To apply contact your local community care access centre (CCAC) 
 
THE MANOR 
A rental facility for meetings and small gatherings. All proceeds from the rental of this meeting facility go towards the Ontario Mission for the Deaf (OCD). 
416-447-2378 * TTY 416-445-5959 * fax 416-447-7465 * email: joannebursa@bobrumball.org
Office Mon-Fri 8:30 am-4:30 pm Add Record Add Record
Map RecordCWL1132Brampton Multicultural Community Centre, 150 Central Park Dr. Civic Centre 
150 Central Park Dr, Ste 107 
Brampton, ON L6T 2T9
905-790-8482 BMC has been providing settlement and social services to the newcomer, immigrant and larger community in Peel since 1987. Our main objective is to help individuals and families in need and those experiencing social, educational, cultural and financial barriers, limiting their full participation and integration into society and the economy. This objective is realized by enabling clients, and specifically newcomers to Peel, acquire information, skills and connections that will help them become self-sufficient, independent and active participants in society and the economy.  
 
Current programs and services include: Information & Awareness Services to help newcomers understand life in Canada and how various systems operate, 
Employment Services to expand their job search capabilities and equip them with the necessary information, knowledge and skills they need to find meaningful employment, 
Community Connections to guide and support them as they form lasting social and professional connections  
Be the Change "Youth Leadership Program" to enhance youths community engagement, 
After School Jobs for Youth and Youth Pathways Program geared towards marginalized youth to help them gain employment and life skills training, 
Volunteer Management Program, and women and senior support groups.  
 
Services are provided at three (3) locations  
150 Central Park Dr, Ste 107, Brampton  
197 County Court Boulevard, Unit 303 Brampton ON L6W 4P6  
4120 Ridgeway Drive, Unit 43, Mississauga ON L5L 5S9
Mon-Fri 9am-5:00pm Add Record Add Record
Map RecordCWL1133Brampton Multicultural Community Centre, 197 County Court Blvd. 197 County Court Blvd, Ste 303 
Brampton, ON L6W 4P6
905-790-8482 BMC has been providing settlement and social services to the newcomer, immigrant and larger community in Peel since 1987. Our main objective is to help individuals and families in need and those experiencing social, educational, cultural and financial barriers, limiting their full participation and integration into society and the economy. This objective is realized by enabling clients, and specifically newcomers to Peel, acquire information, skills and connections that will help them become self-sufficient, independent and active participants in society and the economy.  
 
Current programs and services include: Information & Awareness Services to help newcomers understand life in Canada and how various systems operate,  
Employment Services to expand their job search capabilities and equip them with the necessary information, knowledge and skills they need to find meaningful employment,  
Community Connections to guide and support them as they form lasting social and professional connections  
Be the Change "Youth Leadership Program" to enhance youths community engagement,  
After School Jobs for Youth and Youth Pathways Program geared towards marginalized youth to help them gain employment and life skills training,  
Volunteer Management Program, and women and senior support groups.  
 
Services are provided at three (3) locations  
150 Central Park Dr, Ste 107, Brampton  
197 County Court Boulevard, Unit 303 Brampton ON L6W 4P6  
4120 Ridgeway Drive, Unit 43, Mississauga ON L5L 5S9
Mon-Fri 9 am-5:00 pm Add Record Add Record
Map RecordMAL0182Brampton Multicultural Community Centre, Mississauga 4120 Ridgeway Drive, Unit 43 
Mississauga, ON L5L 5S9
Mississauga West 905-828-1328 Neighbourhood multi-service agency * provides services to the most vulnerable individuals and families through drop-in or phone service 
 
Services include (but are not limited to) - settlement & integration programs * information & orientation sessions * referral to appropriate services * educational workshops * skills development * employment related services * assisting people with Ontario Works * counselling and support counselling * translation and interpretation * support for seniors 
 
Services are provided at Three locations 
150 Central Park Dr, Ste 107, Brampton 
3190 Ridgeway Dr, Unit 35, Mississauga 
197 County Court Boulevard, Unit 303 Brampton 
 
Immigrant Settlement & Adaptation Program * (ISAP) 
For new immigrants within their first year of arrival * assists these immigrants to settle effectively in Canada * offers orientation and information sessions * interpretation & translations * employment related support * initial needs assessment * referrals to appropriate services * solution-focused counseling * service bridging * offered in both official languages * focus is on immigrants speaking African * Yoruba * Arabic * Tamil * Persian * Spanish * Hindi * Gujarati * Urdu * Punjabi * and other languages from South Asian Countries 
 
Newcomers Settlement Program * (NSP) 
Supports the early and effective settlement of newcomers to Ontario * priority is to support newcomers who have been in Canada for less than five years includes permanent residents * Canadian citizens * refugees * refugee claimants * non-immigrants foreign domestic workers in Canada who may subsequently apply for permanent resident status under Live-in Care Giver Program * offers information & orientation * interpretation and translation * supportive counselling * referral and access to services * employment related support * program focuses on but is not limited to Urdu * Arabic * Punjabi  
 
Community Social Support Program * (CSSS) Immigrants' Support Beyond 5-Years 
Serves men * women * youth * and families from diverse population in Brampton and surrounding areas * primarily a drop in program for clients to receive support in their settlement process * offers supportive counseling * information and referrals for immigrants (who are in Canada 5yrs and beyond) and for the non-conventional refugees or people with no status * group does not qualify under any other program or services * information sessions and workshops for * adult * seniors * and youth * parenting * health * life skills development 
 
Access Centre Of Training And Technology * (ACT) 
Serves individuals looking to improve or develop their computer skills * affordable instructor led training program * available to all volunteers and individuals who cannot afford to pay even the nominal cost * MS Office * Excel * Word * Power Point * Internet * Outlook * Basic Accounting * ACCPAC * basic key boarding * program is not only financially self-reliant but supports the administrative needs of BMC and complements the other programs and services 
 
Volunteer Management * (VMP) 
Serves individuals * newcomers and the community at large to develop or enhance their skills through volunteer work; allowing them to gain 'Canadian Experience' and increase their community participation also benefits individuals in developing their leadership skills and becoming role models for the community 
 
Multicultural Settlement And Education Partnership * (MSEP)  
Partnership with the Peel District School Board * Dufferin Peel Catholic District School Board * Citizenship and Immigration Canada * settlement service program * helps newcomer families adapt and integrate into the Canadian education system * culture * and society provided to the families from the base of their schools (only offered in Brampton) 
 
Job Search Workshop * (JSW) 
Helps immigrants and newcomers in their job search efforts * resume writing techniques * job search techniques * interviewing skills * students use skills through hands-on work * role-playing * interactive discussions * job coaching * mentoring * career assessment, * supportive counselling * connection to employers, * and three months follow up 
 
Employment Support *  
Resume writing * role play * interview skills * job fairs * labour market information * job placements * job board 
 
Government Forms available * Citizenship * Permanent Resident (PR) * Social Insurance Number (SIN) * Canada Pension Plan (CPP) * Old Age Supplement (OAS) * sponsorship * Canadian passport * Affordable Housing * Ontario Health Insurance (OHIP) card 
 
Organizations operating within Centre include * Muslim Community Services (MCS * offering LINC classes * Violence Against Women program (VAW)) * and support to children who witness abuse Library Settlement Partnerships (LSP) * Settlement Services for newcomers in partnership with Brampton Library * Information & Referral * Group Sessions * services provided from two library branches: * Chincagousy * South Fletcher during library hours
Mississauga Mon-Fri 9 am-5:00 pm Add Record Add Record
Map RecordMAL0121Chinese Association of Mississauga Golden Square Centre 
1177 Central Pkwy W, Unit 16 
Mississauga, ON L5C 4P3
905-275-8558 Chinese Association * Community/Social Activities for seniors and members * Language Instruction For Newcomers To Canada (LINC) * ESL * Newcomers Settlement Services * Child care * Volunteer opportunities and training * Job search, Resume and Cover Letter Workshop * Computer Internet Service for settlement need * Housing and Referral Services * Community Volunteer Income Tax Program for low income families, seniors, and students * Assisting low-income families and seniors to apply for Ontario Works in Peel and Peel Access to Housing * Interpretive services * Commissioner for taking affidavits * Office Hour  
Mon-Fri 9:00 am - 4:30 pm
Add Record Add Record
Map RecordMAL0076Dixie Bloor Neighbourhood Centre 3650 Dixie Road, Suite 103 
Mississauga, ON L4Y 3V9
905-629-1873 Multiservice organization offering a wide range of social and recreational services to meet the needs of the Dixie Bloor community and surrounding areas.  
* Settlement Services for new immigrants in 19 languages, including American Sign Language, Disability issues, Family Reunification, Commission of Oath, 
* Language Instruction for Newcomers to Canada (LINC) and bridge to work co-op ,  
* Employment Programs for all community members ,job search workshops, counselling , mentoring and job development, *Employment Resource Rooms, offered at 3415 Dixie Rd, 905-206-0755  
* Family Programs (including programs for children, youth and seniors), Kids day camps, volunteer programs .  
* Caregiver information and education call Wendy 905-276-6392  
* Conflict Resolution Service call Cathy at 905-629-1873
Office Mon-Fri 8:30am-4:30pm Add Record Add Record
Map RecordCWL1016Family Association for Mental Health Everywhere Brampton Community Door 
7700 Hurontario Street, Suite 601 
Brampton, ON L6Y 4M3
905-488-7716 Provides a wide range of support services for family members and caregivers of someone with a mental illness. 
Services include: 
1-to-1 supportive counsellling 
Information & referrals 
Educational materials 
Support groups for families members(without the illness) (call for meeting times) 
Representative available for speaking engagements for public education to various groups. 
Education speaker events 
fameKids and fameYouth Groups and individual programs offered for children (7-17yrs) that have a family member with mental illness. Programs offered in Toronto and Peel. For more information phone: 416-207-5032 for Toronto and Scarborough and for Peel: 905-276-8316  
 
Mon-Fri 9 am-5 pm or by appointment(some evening times available) Add Record Add Record
 CMH0245Family Association for Mental Health Everywhere Mississauga Mississauga Community Door West 
90 Burnhamthorpe Road W 
Mississauga, ON L5B 3C3
905-276-8316 Provides a wide range of support services for family members and caregivers of someone with a mental illness.  
Services include:  
1-to-1 supportive counsellling  
Information & referrals  
Educational materials  
Support groups for families members(without the illness) (call for meeting times)  
Representative available for speaking engagements for public education to various groups.  
Education speaker events  
FameKids Group and individual programs offered for children (7-12yrs) that have a family member with mental illness. Programs offered in Toronto and Peel. Contact Dave Cho for more information at 416-207-5032 ext.26 or davec@fameforfamilies.com  
Mon-Fri 9:00am-5:00pm or by appointment(some evening times available) Add Record Add Record
Map RecordCWL0909India Rainbow Community Services of Peel, Brampton Branch 21 Regan Rd, Unit H & I 
Brampton, ON L7A 1C5
905-459-4776 India Rainbow Community Services of Peel is a charitable, non-profit community-based organization * provides services to immigrants for integration into Canadian society and to meet the social services, training and health needs of Peel's immigrant community * programs offered include:

Services For Children, Youth & Parents - provides culturally and linguistically specific information, resources and support to South Asian families within Peel region * offers parenting strategies to help balance families between settlement, integration and cultural identity * links parents with other community resources

Settlement Services For Newcomers - assists newcomers integrate and adapt into the Canadian society

Job Search Workshops For Newcomers - helps newcomers get into the workforce by providing assistance with resumes * interview tips * information on skills development courses and educational upgrading/evaluation

Programs For Healthy Seniors - Seniors Wellness Programs - provides group programs * educational, cultural and recreational outings * support groups * workshops * referral and assistance * will accompany clients to various appointments * provides health and nutrition information

Program For Women - provides crisis intervention, support and guidance to abused women * information and access to eligible government benefits * referrals to shelters and support groups and empowerment workshops

Housing And Support For Homeless People With Mental Illness - assists people with mental illness to find affordable housing, to set up their new homes, to care for themselves, to plan for any possible crisis and to connect with other supports and service providers
Mon-Fri 9 am-4:30 pm Add Record Add Record
Map RecordMAL0001Malton Neighbourhood Services Malton Neighbourhood Services 
3540 Morning Star Dr 
Missisauga, ON L4T 1Y2
905-677-6270 Malton Neighbourhood Services is a non-profit, multi-service settlement/community support agency offering services in Mississauga and Brampton.  
 
(The Brampton site is called MNS Multicultural Newcomer Servcies and is located at 3975 Cottrelle Blvd.)  
 
We offer * job search workshops * career counseling * translation/interpretation * English language training for newcomers ( LINC) * computer training * information and referrals * programs for women, seniors, youth * home work tutoring for students in grades 1-8 * after-school girls and boys drop-in discussion/recreation groups * early years parenting/children drop-in programs (0-6yrs) * free legal and dental clinics * women's advocacy and supportive services * help in filling out citizenship / immigration sponsorship forms and other official documents including social assistance and supportive housing applications * ( MHRC ) Malton Housing Resource Centre. 
 
 
 
 
Mon-Thursday 8:30 am-8 pm * Friday 8:30 am-5 pm, 
Legal Clinic,Thursday 4 pm-6 pm.  
Dental Clinic First,and Third ,Wednesday each month 9 am-3 pm 
Add Record Add Record
Map RecordCWL0125Muslim Community Services, Brampton Civic Centre 
150 Central Park Dr, Ste 304 
Brampton, ON L6T 2T9
Brampton North Office 905-790-1910 
Brampton South Office 905-790-8482 
Mississauga Office 905-828-2001
Muslim Community Services (MCS)  
Is a not-for-profit multi-service agency, managed by a volunteer Board of Directors, focusing on the needs of immigrants, newcomers, refugees and other community members through direct service provision in a manner that facilitates access to community and social support functions * agency helps to reduce individual's isolation, minimize barriers, strengthen community and thus work towards community integration * services offered include:  
Language Instruction For Newcomers To Canada (LINC) that provides basic language training in one of the Canada's official languages to adults immigrants after their arrival in Canada so that they may acquire the necessary language skills to integrate into Canadian society * offers English classes including Literacy and LINC Levels 1-7 at the Brampton and Mississauga locations * childcare for eligible participants is available at both sites. Violence Against Women Program provides holistic approach towards family violence * while dealing with women who are victims of abuse. It takes into consideration the related issues of low education, lack of information, low self-esteem, financial dependency, and emotional, psychological and social problems of the entire family, especially children * developed with sensitivity for the cultural needs of women in Peel Region * includes crisis counselling, creating safety plan, emotional support, and information and referral * women are served one-on-one basis or in group setting* The program also helps children who have witnessed abuse in their homes * program will provide early intervention * safe place for women and children to discuss the violence they have experienced * healing process and support * initiative is a joint venture of many organizations in the Region of Peel.  
Newcomer Settlement Program - intake * assessment * form filling * referrals * support groups * supportive counselling * life skills workshops and seminars on topics that will help access services, integration * with the help of Brampton Multicultural Community Centre (BMC).  
Employment Support: A program to assist the unemployed or under-employed with job search support * labour market information * job referral * work trials or placements * seminars on employment issues * training information with the help of BMC * Support Groups, monthly meetings for women and seniors to dialogue, solving their problems through peer support, networking, information sharing and time for themselves * group meetings increases awareness on services, resources available for women and empower them to deal with day-to-day realities, develop higher self-esteem, confidence and language skills for the labour market*  
Income Tax Clinic; annual free tax clinic conducted by volunteer professionals accountants and team from the Revenue Canada, Certified General Accountants (CGA) to assist low-income individuals, seniors, families, social assistance recipients and newcomers to prepare income tax returns.
Offices Mon-Fri 8:30am-7:00pm Add Record Add Record
Map RecordMAL0181Muslim Community Services, Mississauga 4120 Ridgeway Drive, Unit 43 
Mississauga, ON L5L 5S9
Mississauga West 905-828-2001 
Muslim Community Services (MCS)  
 
Is a not-for-profit multi-service agency, focusing on the needs of immigrants, newcomers, refugees and other community members through direct service provision in a manner that facilitates access to community and social support functions * agency helps to reduce individual's isolation, minimize barriers, strengthen community and thus work towards community integration * services offered include:  
Language Instruction For Newcomers To Canada (LINC) that provides basic language training in one of the Canada's official languages to adults immigrants after their arrival in Canada so that they may acquire the necessary language skills to integrate into Canadian society * offers English classes including Literacy and LINC Levels 1-7 at the Brampton and Mississauga locations * childcare for eligible participants is available at both sites. Violence Against Women Program provides holistic approach towards family violence * while dealing with women who are victims of abuse. It takes into consideration the related issues of low education, lack of information, low self-esteem, financial dependency, and emotional, psychological and social problems of the entire family, especially children * developed with sensitivity for the cultural needs of women in Peel Region * includes crisis counselling, creating safety plan, emotional support, and information and referral * women are served one-on-one basis or in group setting* The program also helps children who have witnessed abuse in their homes * program will provide early intervention * safe place for women and children to discuss the violence they have experienced * healing process and support * initiative is a joint venture of many organizations in the Region of Peel.  
Newcomer Settlement Program - intake * assessment * form filling * referrals * support groups * supportive counselling * life skills workshops and seminars on topics that will help access services, integration * with the help of Brampton Multicultural Community Centre (BMC).  
Employment Support Programto assist the unemployed or under-employed with job search support * labour market information * job referral * work trials or placements * seminars on employment issues * training information with the help of BMC * Support Groups, monthly meetings for women and seniors to dialogue, solving their problems through peer support, networking, information sharing and time for themselves * group meetings increases awareness on services, resources available for women and empower them to deal with day-to-day realities, develop higher self-esteem, confidence and language skills for the labour market*  
Income Tax Clinic; annual free tax clinic conducted by volunteer professionals accountants and team from the Revenue Canada, Certified General Accountants (CGA) to assist low-income individuals, seniors, families, social assistance recipients and newcomers to prepare income tax returns.
Offices Mon-Fri 8:30 am-5:00 pm Add Record Add Record
Map RecordMAL0131Palestine House Educational and Cultural Centre 3195 Erindale Station Rd 
Mississauga, ON L5C 1Y5
905-270-3622; 905-270-4011 Cultural centre * offers counseling on immigration, family problems, citizenship, legal matters and housing, in addition to referrals to specialized professionals and institutions

Language Instruction for Newcomers (LINC)- offers free courses to adults, childcare service (for participants) and transportation * teaches students to communicate effectively in 5 key areas: reading; writing; speaking; Canadian geography and history * offers classes from the Literacy Level to Level 6

Immigrant Settlement and Adaptation Program (ISAP) - provides comprehensive services to new comers assuring quick settlement and adaptation in Canada * services include: general information about life in Canada; healthcare, education, employment-related services, transportation, housing and social assistance, translation and interpretation, referral to community resources, youth settlement services * offers services in English, Arabic and Mandarin

Seniors Committee - organizes monthly dinner gatherings for the older men in the community to share food and thoughts * organizes activities and events such as card games, computer-literacy training, and field trips to festivals, national parks, and recreation areas

Youth Committee - aims to bring youth from the community together in a space where they can work toward common goals * youth mentorship - for youth at risk, as well as for students needing help with school work, university applications, standardized tests (e.g. LSAT, MCAT, GMAT, etc) * Youth Study Group & Oral History Project - in coordination with the Palestine House Resource Centre * brings youth and seniors from the community together to record the narratives and stories of our people, and to research, document and record these stories * group trips - picnics, paintball games, sporting events, theatre and music performances, etc * organizing social events and gatherings to bring people together, raise money, and showcase local talent * organizing sporting events, such as basketball and football (soccer) pick-up games and tournaments in the area, as well as supporting the community's athletic teams

Arts Programs - offers arts and performance projects aimed at preserving heritage art forms (such as dabkah and oriental/ Eastern music) * develops contemporary art (such as theatre and contemporary Eastern music) that builds on a history of Palestinian cultural production * hosts occasional art and photo exhibits, invites artists to give presentations about their work, and organizes trips to arts festivals in Toronto, Montreal and Detroit

Salameh Theatre Troupe - no experience required * theatre troupe meets to do acting drills and exercises * improvise skits * work together to write scenes and plays that express views on various issues and topics

Music Classes - for people wanting to learn and/or perform Sharqi (Eastern): Music of the Arab world, Turkey and Iran based on a very different set of scales and modes that date back thousands of years, and played on instruments rarely seen in Canada * instrument/s currently offered – violin

Dabkah Classes/ Dabkah Troupe - for beginners and Dabbeekeh * dance-form that symbolizes a connection to the land

Heritage Archive - In coordination with the Palestine House Resource Centre, the arts program is working to build an archive of Arab and Palestinian artwork, and art resources * materials collected include digitized artwork * books of and about Arab and Palestinian art * political poster art * taped theatre, music and dance pieces and performances
Mon-Fri 8:30 am-5:30 pm
LINC Classes Mon-Thu 9 am-2:30 pm; Fri 9 am-12:30 pm; Mon-Thu 5:30 pm-8:30 pm
Add Record Add Record
Map RecordMAL0077Portuguese Cultural Centre of Mississauga Inc 53 Queen St N 
Mississauga, ON L5N 1A2
905-286-1311 Portuguese cultural centre * social and recreational activities * cultural activities focus on preservation and development of Portuguese culture and promoting it to the youth of Portuguese descent * teaches Portuguese language, literature, geography and history * promotes sports activities * promotes good citizenship and integration into mainstream society * promotes youth activities * hall for rent (weddings, baptisms, reunions or theme parties)   Add Record Add Record
 CWL0262Spectra Community Support Services 7700 Hurontario Street, Unit 402 (2nd floor) 
Brampton, ON L6Y 4M3
905-459-8439 
Provides inbound and outbound telephone support that is free, caring, confidential, non-judgemental and in several languages, for the diverse population of the region. 
 
Programs: 
1) English Distress Lines: 24/7 For individuals over 18 years going through a difficult situation or in need of listening support and/or experiencing mental or physical health issues, social isolation, loss of someone, relationship problems, stress, crisis, or abuse or just having difficulties coping in life 
 
Distress Line (Brampton): 905.459.7777 
Distress Line (Caledon): 1.800.363.0971 
Distress Line (Mississauga): 905.278.7208 
 
2) Multilingual Distress Lines: Mon-Fri 10 am-10 pm. 
 
Hindi, Punjabi, Urdu, Portuguese, Spanish: 905.459.7777 
Cantonese and Mandarin: 416.920.0497 
 
3) TeleCheck Seniors Program - For individuals over the age of 55, offered in English, French, Punjabi Hindi, Urdu, Spanish and Portuguese 
 
Call TeleCheck Program to register - 416-646-8450 
 
The program involves daily or regular phone calls to elderly people who may live alone or with their families/caregivers * Medication reminders, A safety check-in and a re-assurance call to ensure that the person is not in need of any assistance * Emotional and listening support, information on upcoming social events, and connection with other community resources 
* Support to family members and caregivers by providing relief to those who have elderly people in their care. 
 
4) Peel Postpartum Family Support Line - A collaborative program offered in partnership with Peel Postpartum Mood Disorder Program, Region of Peel, which provides support to mothers and families having a baby in different langauges - English, Hindi, Urdu, Punjabi, Spanish, Portuguese, Mandarin and Cantonese.Trained staff and volunteers provide caring, listening, emotional, crisis and mental health support to women and their families during these prenatal and postpartum period 
 
Brampton/Mississauga : 905-459-8441; Caledon: 289-298-5468 
 
5) Touching Base - For individuals between the ages of 16 and 55 years 
The program involves calling out to the clients to provide them with listening and emotional support * remind them about their medication * direct them to other helpful community resources and information * inform them about upcoming community and social events in Peel Region * provide crisis and suicide intervention support  
 
The main focus is on client needs and their comfort level in terms of speaking to someone of a particular gender, ethnicity, language group, and/or days and times of the week 
 
Please call 905-459-8439 ext. 5 to register for this free program 
 
6) Elder Abuse Support Line: The Elder Abuse Support Line is a collaboration between Spectra and Family Services of Peel. This joint partnership provides a dedicated telephone line, education, supports and services to individuals seeking help and information regarding elder abuse. Referrals are made to the Family Services of Peel where a trained social worker will reach out and provide on-going and in-person support to seniors who are having difficulty.  
Brampton and Mississauga: 905-278-3141 
Caledon: 905-584-7770
Business Office Hours: 9am-5pm 
Distress Lines (English) 24 hours, all days of the week, all year round 
Distress Lines (Hindi, Urdu, Punjabi, Spanish, Portuguese, Mandarin and Cantonese) Mon-Fri - 10 am-10 pm 
Peel Postpartum Family Support Line: Mon-Fri 10 am-10 pm  
TeleCheck Seniors program: Mon-Fri 9am-5pm 
Reassurance Program: Mon-Fri 10 am-10 pm 
Add Record Add Record
Map RecordMAL0096The Cross-Cultural Community Services Association, Peel Centre 720 Burnhamthorpe Road W, Unit 2 
Mississauga, ON L5C 3G1
905-615-9500 The Cross-Cultural Community Services Association (TCCSA) assists newcomers to adapt to the Canadian style of living and become the mainstream of the Canadian mosaic

Settlement Services Department - assists new immigrants to know more about the social system of Canada and help them to adapt to the Canadian style of living through our counselling services * services include one to one counselling * information workshops * orientation days for newcomers * settlement fact sheets * computer access * employment orientation * employment preparation program

Counselling services - includes counselling on education * immigration * housing * children's benefit * registration (birth, marriage, etc) * taxation * employment * health care system * citizenship * senior's benefits * social assistance, etc

Education And Language Training Department - helps newcomers become competent in everyday English * enhances Computer English learning * provides knowledge and techniques required for the process of applying for Canadian citizenship and taking the test * ensures the continuity of heritage language for the Chinese youngsters and provides sufficient reading materials in their own native language * services offered include LINC Classes (Level 1 - 5) * free child minding services * English as a Second Language Classes (ESL) - low, intermediate and high level * citizenship preparation classes - beginner, basic and intermediate level

Community And Youth Department - assists newcomers of Chinese origin to adapt to the Canadian style of living * helps participants to strengthen their communication skills and improve their quality of living * services offered include volunteer training * Youth Ambassador Program * women support group * senior support group * interest groups * Children's Day Camp (Spring and Summer) * ELITE - Evergreen Leader-In-Training for Exercise * parent support program * Damayan Filipino Drop-In & Information Centre (sponsored by TCCSA)
Mon-Fri 9 am-5 pm Add Record Add Record
Map RecordCDR0237United Achievers Community Services 36 Queen St E, Lower Level 
Brampton, ON L6V 1A2
*905-455-6789 The United Achievers Community Services, founded by the United Achievers Club of Brampton, is a non-profit organization primarily serving the African Caribbean community. UACS is committed to strengthening and enhancing the quality of life of families and individuals by providing culturally sensitive preventive social programs, support, resources, education and training. Programs offered include: 
 
VIOLENCE AGAINST WOMEN PREVENTION PROGRAM 
In an aim toward the elimination and prevention of the conditions that perpetuate violence against women and children, United Achievers provides racially and culturally appropriate services to women and children who are victims/survivors of all forms of violence.  
Program includes:  
Face-to-face Supportive Counseling  
Telephone Crises Intervention  
Women's Support Group  
Accompaniment  
Information & Referrals 
 
LONG TERM CARE PROGRAM 
The Long Term Care Program aims to improve the quality of life of Black and Caribbean seniors. This culturally sensitive program has been successful in relieving loneliness, decreasing isolation, creating social opportunities, providing skills development, enhancing self-esteem and increasing independence.  
Long term care services include:  
Weekly Drop-In  
Counseling  
Accompaniment  
Friendly Visiting  
Health and Nutrition 
 
YOUTH SERVICE CANADA INTERGENERATIONAL PROJECT  
Funded in part by Human Resources Canada, this venture provides services for the Summer Camp offered to local kids 
 
MENTORING PROGRAM 
Enhances and develops the educational, social, creative and intellectual abilities and strengths of students, especially of Black and Caribbean heritage, to their maximum potential. This will enable them to reach for, and obtain, success through the application of excellence in all their endeavors. 
 
Aims and Objectives include: 
To develop and implement a mentoring program that will assist students, primarily of Black and Caribbean heritage, to make valuable learning connections with their schools, their peers and positive adult role models in the community.  
To enable the designated group to develop respect for self/others.  
To provide relevant training and skill development in academic, social, political and economic disciplines.  
To seek support and participation from caring professionals and individuals who are committed to building the community from within.  
To provide purpose and focus for students who are marginalized, and who are underachieving in school and in acceptable social behaviors.  
To provide the opportunity for participants to obtain scholarships towards post-secondary studies  
To build a network of people helping people. 
 
PARENT EDUCATION RESOURCE GROUP 
Offers help if your child is attending school in Peel and you have concerns in any of the following areas: Suspension, Expulsion, School Reports, Parent Council, Learning Disabilities, Course Selection, University/College Selection, School Disciplinary Policy, Attending interviews/hearings. 
 
The program aims to assist parents in:  
Overcoming barriers that inhibit communication and becoming fully involved in the education of their children  
Understanding their rights, accepting responsibilities, and building positive relationships with schools  
Understanding the direct correlation between behaviors in the home and performance in school  
Understanding school policies and disciplinary procedures  
Becoming successful advocates for their children  
Building a network of parents helping parents helping children.  
The program also aims to assist school personnel in:  
Understanding cultural nuances which impede positive communication with parents and students  
Understanding and demonstrating cultural sensitivity when interacting with students  
Adopting non-threatening and non-judgmental approaches in resolving problems 
 
AFTER SCHOOL PROGRAMS 
This is not a babysitting service 
These programs assist students with understanding curriculum material; with the completion of their homework while providing an interesting and stimulating environment. After school programs include:  
Weekly Drop-In  
Tutoring  
Supervising  
Homework Assistance  
Crafts and Activities  
Guest Speakers 
 
WOMEN'S SUPPORT GROUP 
Promotes self-esteem; decision making; coping strategies; parenting & life skills; custody & legal rights; group discussions; guest speakers. Provides free child care to participants. 
 
SENIORS DROP-IN  
A supplementary program of the Long Term Care Program, staffed by trained volunteers and/or Placement Students to provide service to shut-ins or temporarily immobile seniors. 
 
VOLUNTEER OPPORTUNITIES  
Members of the general public and/or students from local schools/colleges are afforded the opportunity to do volunteer work with the agency. These people are crucial in enabling the agency to deliver the high level of service expected for the Programs/Services offered. Volunteers are able to upgrade their skill sets to enhance their employability, or gain experience in their area of study. 
 
STUDENT PLACEMENT  
Opportunity offered to students from local high schools/colleges, to assist with the various services/programs offered by United Achievers Community Services. It enables students to gain valuable hands on experience to hone their skills and supplement their area of study. 
 
Other services and programs offered as the need arises.
*Mon-Thurs 9am -5pm  
*Fri 9am - 5pm
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